El Torito - Woodland Hills

Review summary

1. J

   Jalpa VIP

   Los Angeles11 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was ok. Service was kind of slow and had to wait for the appetizers for a while
   

   Is this helpful?

2. M

   Mikayla

   Los Angeles4 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service! Came in with a large group and they were able to accommodate us. I liked the table side guac.
   

   El Torito - Woodland HillsResponded on March 3, 2025

   Thank you so much for the 5-star review! We are appreciating you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

3. A

   Arturo VIP

   Los Angeles29 reviews

   2.0

   Dined on January 30, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   It wa a very disappointing experience from beginning to end. We were seated after 25 minutes of waiting on the lobby, then it took them another 30 minutes to take our order which at the end was the manager that had to come to take care of it. We had a party of 3 adults and 2 kids and our son was very excited because it was $1 kids Wednesday, we told the manager to bring the kids food right away as they were starving and that if it was need it our Family style fajitas could come later. To our surprise the fajitas came first and the kids food came 15 minutes later. They had to change our sweet corn servings as to even the surprise of the waiter they looked a watery mass. And to top it off at the end of the evening the manager only gave us a $1 dollar discount for 1 of the kids because according to her we only order 1 entree but clearly our plate states that it is for 4 people and even the price is much higher than if the adults had ordered each one entree. So total fail by the manager who handle our dinning experience from beginning to end without even acknowledging the shortcomings of the poor service that she provided. If it makes any difference look the reviews that I had posted for this location throughout the years as we have been coming to this restaurant for decades. We are extremely disappointed to say the least.
   

   Is this helpful?

4. B

   Brandon

   Los Angeles4 reviews

   5.0

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Getting there at 4:30 in the afternoon before the crowd got there really helped.
   

   El Torito - Woodland HillsResponded on January 3, 2025

   Thank you so much for the 5 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

5. L

   Laura

   Las Vegas1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A very enjoyable meal! Huge portions, delicious food, great service, free parking! Would definitely return.
   

   El Torito - Woodland HillsResponded on January 4, 2025

   Thank you so much for the 5 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

6. L

   Liza VIP

   Los Angeles15 reviews

   4.0

   Dined on December 25, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was good food was ok not impressive but service was great!!
   

   El Torito - Woodland HillsResponded on January 4, 2025

   Thank you so much for the 4 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

7. J

   Jennifer

   Los Angeles8 reviews

   4.0

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The brunch is really good. A lot of variety. Would definitely go back.
   

   Is this helpful?

8. L

   Lindsay

   Los Angeles3 reviews

   3.0

   Dined on November 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Make sure you tell them to check in your reservation so you don’t get a no show email from Open Table when you actually did show up
   

   Is this helpful?

9. S

   Stephanie VIP

   Los Angeles72 reviews

   5.0

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a very nice lunch and great service at El torito in Woodland Hills. I had not been to an El torito restaurant in a while so it was actually a very refreshing experience to go back to one and really enjoy the food and the service
   

   El Torito - Woodland HillsResponded on November 18, 2024

   Thank you so much for the 5 star review! We are appreciate you taking time to share your feedback and look forward to serving you again soon!
   

   Is this helpful?

10. D

    Debbie

    Los Angeles7 reviews

    3.0

    Dined on November 10, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    We wanted to sit in the bar so we could get the happy hour drinks. The service was so slow. It didn’t seem that busy. Maybe you should let guests sit in the regular part of the restaurant and get the happy hour price!
    

    Is this helpful?