El Torito - West Covina

Review summary

1. T

   Thomas

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 1

   Other than it being hot and the music was too loud in areas, it was a good experience
   

   Is this helpful?

   Report
2. G

   Gladys

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. I was there for Thanksgiving and our server was very kind.
   

   Is this helpful?

   Report
3. V

   Val R

   San Diego

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was exactly what we expected. A variety of good quality food for this special day. Are server was kind and as attentive as can be but unfortunately was overwhelmed with the crowed and therefore we suffered. The food quality was excellent the servers, cooks and employees were the best! We will go back but will probably book before 2:00 PM in order to beat the crowd. Of all the El Torito franchises I have visited this is the largest and this is why we booked our reservation here. Thanks El Torito!
   

   Is this helpful?

   Report
4. C

   Cindy

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving was great at El Torito.! The food was amazing, the turkey was moist, mashed potatoes were excellent, the stuffing was so good and the gravy was so delicious! I also loved the carnitas tacos with hand made corn tortillas ! Service was great! The employees worked so hard to make everything so special! I was with a party of 8 and everyone love it! We will be there next year for Thanksgiving! Thank you for amazing dinner
   

   Is this helpful?

   Report
5. G

   Gilbert

   Las Vegas

   32 reviews

   5.0

   32 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered the grilled chicken fajita salad and it was delicious. Enough for the two of us. Server was really nice. People next to us were loud because of a game but left after awhile.
   

   El Torito - West CovinaResponded on October 24, 2024

   Hello GilbertT, Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed our grilled chicken fajita salad and found it to be enough for two. It's great to know that our server made your experience even better. We appreciate your understanding regarding the noise from the next-door game, we'll do our best to ensure a more comfortable atmosphere for our guests. We look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

   Report
6. L

   Lillian

   Las Vegas

   99 reviews

   5.0

   99 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every person who attended to our dining experience was exceptional! I used to visit this location when I was younger and lived closer by..glad to see that the service and meal were the same! We enjoyed Happy Hour (3-9pm) and non-Happy Hour items..food was delish and large portions enough to share and enjoy!
   

   El Torito - West CovinaResponded on September 29, 2024

   Thanks for the feedback, Lilnus! We're thrilled to hear that your dining experience at El Torito - West Covina was exceptional. It's great to know that our service and meal were similar to the one you enjoyed when you visited us earlier in life. We're glad you enjoyed our Happy Hour offerings, too! We strive to provide generous portions and exceptional food and service, so we're glad to hear we hit the mark for you. Looking forward to serving you again soon!
   

   Is this helpful?

   Report
7. Z

   Zack

   Cleveland

   1 review

   vip
   3.0

   1 review

   Dined on September 21, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Read the fine print on the menu! They will add an additional 4% on your bill. Terrible.
   

   El Torito - West CovinaResponded on September 24, 2024

   Hi, Thank you for taking the time to share your feedback. We're really sorry to hear about your experience with us. We strive to provide a great dining experience for all our guests and it seems we fell short this time. We appreciate your patience in this matter and we will definitely take your comments into consideration as we continually work on improving our services. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

   Is this helpful?

   Report
8. D

   David

   Dallas

   12 reviews

   vip
   5.0

   12 reviews

   Dined on September 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food & great service. Tableside guacamole was outstanding.
   

   El Torito - West CovinaResponded on September 18, 2024

   Hello Dave, We're thrilled to hear that you enjoyed your dining experience at El Torito - West Covina! It's wonderful to know that our food and service met your expectations. We're especially glad that you enjoyed our tableside guacamole - it's one of our favorites too! Your kind words mean a lot to us and we look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

   Report
9. D

   Debbie

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Came with the family to celebrate my husbands birthday. The service was excellent and from all of us at the table everyone enjoyed the food and drinks. It had been a while since we came to El Torito but we will be coming back again soon!
   

   El Torito - West CovinaResponded on September 24, 2024

   Thanks for visiting us, Debbie! We're thrilled to hear that you and your family had a great time celebrating your husband's birthday at El Torito - West Covina. It's wonderful to know that you enjoyed our food and drinks, and found our service excellent. We're always here to make your next visit a memorable one! We look forward to welcoming you and your family back soon. Best regards, The Management Team
   

   Is this helpful?

   Report
10. C

    Celina

    Los Angeles

    14 reviews

    5.0

    14 reviews

    Dined on September 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful time. The service was excellent as was the food. We get together monthly to catch up.
    

    El Torito - West CovinaResponded on September 18, 2024

    Thanks for the feedback, CP12! We're delighted to hear that you had a wonderful time at El Torito - West Covina and enjoyed our food and service. It's always a pleasure to get together with our monthly catch-up group. We're committed to providing excellent service and delicious meals, and we're thrilled to know we hit the mark for you. Looking forward to welcoming you back soon!
    

    Is this helpful?

    Report