El Torito - Tustin

Review summary

1. OT

   OpenTable Diner

   Orange County1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The food was tasty but overpriced. Our servers were mostly attentive. The place seemed pretty empty and so no reason for the service to be slow. Used to be an old standby but this place does need a make over. Seems dingy and in need of a good steam cleaning. They had started the setup for the brunch in the morning and that looks like it’s probably a good value. It’s huge and we would come back for that in the future. The shrimp and steak fajitas were very tasty, but the serving size was a bit skimpy. They did replenish the chips and salsa and we did think the salsa was delicious. The manager did come around and check in and our servers were good. The place just needs to be freshened up.
   

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2. M

   Melanie

   Orange County2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server made the whole experience. We came for a friends birthday and our server was TOP NOTCH!! Food was good and happy hour options were such a good value! We will be back for more happy hours!
   

   El Torito - TustinResponded 3 days ago

   Good Afternoon Melanie, Thank you for the lovely review, we look forward to seeing you again very soon. Cheers, Aide' Gutierrez General Manager
   

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3. B

   Bryan

   Washington DC6 reviews

   4.0

   Dined on December 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love Sunday brunch at El Torito! So many options to choose from and kind, generous service. Such a fun atmosphere!
   

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4. C

   Chris

   Orange County1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Ruben, and he was absolutely fantastic. The food was so good! Everything was fresh, the mimosas were flowing and we enjoyed every minute. Will absolutely do it again next year.
   

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5. C

   CHIP

   Orange County14 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my favorite El Torito. We come for the Sunday brunch regularly. When I got the ad for the Christmas brunch, I knew we had to go. The food is always fresh and tasty. The service and people in this restaurant are amazing. Ernesto is my favorite server. Rico is great also. I will continue coming to this El Torito.
   

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6. W

   Wendy

   Orange County1 review

   5.0

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   To be honest, we weren't expecting anything great. We were pleasantly surprised-there was a large selection of hot food and the service was great! I don't know how, but the staff kept everything running smoothly.
   

   El Torito - TustinResponded on December 1, 2024

   Hi We're thrilled to hear that you had such a positive experience at El Torito - Tustin! It's wonderful to know that our team was able to keep things running smoothly for you. We always aim to provide a great experience for our guests and it's heartening to hear that we hit the mark for you. We appreciate your kind words and high ratings. We look forward to serving you again soon! Best, The Management Team
   

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7. D

   Denise

   Orange County3 reviews

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Torito never disappoints with their buffets. The Thanksgiving buffet offered a great selection of traditional dishes, as well as many other items including chicken verde pozole, tamales, and several types of desserts. The ambience is upbeat and the staff are always friendly and attentive. Would highly recommend their buffet to anyone who enjoys a variety of foods.
   

   El Torito - TustinResponded on December 1, 2024

   Hi Denise, We're delighted to hear that you enjoyed your Thanksgiving buffet at El Torito - Tustin. It's wonderful to know that our traditional dishes, as well as our variety of items, hit the mark for you. We're also glad that you appreciated our upbeat ambience and our friendly, attentive staff. Your recommendation means a lot to us and we're grateful for your support. We look forward to serving you again soon. Best regards, The Management Team
   

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8. H

   Harry VIP

   Orange County17 reviews

   1.0

   Dined on November 22, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   I"m giving up on El Torito. The food is passable and it's easy to get a table because, apparently, people have found better options. But the service has gotten worse over the years. They always seem to be short staffed in the kitchen but the wait staff was always attentive. This time, the person who showed to our table introduced us to a waiter who, in Spanish, refused to wait on us. I don't blame him. He had multiple tables going (and he was very attentive to them) but simply couldn't handle anymore. So the overworked hostess(?) took over but she really didn't have time for us either so the dinner showed up at the same time as the salad and appitizers and we were always short on chips and salza. This problem has gotten worse and this loyal El Torito customer is going somewhere else from now on.
   

   El Torito - TustinResponded on November 25, 2024

   Thank you for the stars and we appreciate you taking the time to share!
   

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9. C

   Connie

   Orange County1 review

   5.0

   Dined on August 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiter was awesome! Excellent customer service!
   

   El Torito - TustinResponded on August 25, 2024

   Hello Connie, Thank you for your review. We appreciate your business and the kind words. We hope to see you again soon!
   

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10. PC

    PaulC

    Orange County16 reviews

    2.0

    Dined on July 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Happy Hour food was disappointing. Regular menu food is good. Servers would disappear often.
    

    El Torito - TustinResponded on July 28, 2024

    Hello Paul , We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you.
    

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