El Torito - Milpitas

Review summary

1. M

   Maggie

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food section. Will definitely be going back.
   

   El Torito - MilpitasResponded 3 days ago

   Hi Maggie, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
   

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2. M

   Marleta

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We we're immediately seated for our ::: reservation. Our server did not arrive until 10-15 minutes after being seated. The food was great and full of flavor. The drinks are always hitting! I noticed different hospitality for different people the last few visits. We've frequented this location since before and after covid. We usually eat in 2-3×/month and the service is not consistent, but the food and drinks are always bussing.
   

   El Torito - MilpitasResponded 3 days ago

   Dear Marleta, Thank you for your 4-star review and for choosing El Torito, Milpitas. We’re glad to hear that you're happy with our service. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again.
   

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3. M

   Mae

   VIP

   Central Coast

   30 reviews

   4.0

   30 reviews

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was a little disappointed with our last visit, not with our food or our server. It was the person at the front desk. It was the manager training and employee and not aware of customers coming in. A server approached me and I told her I needed to check in And I continue to wait. I nicely asked the manager if he could please check me in and he rudely said I had to wait until he was done. Did not appreciate his tone and how he treated me. Never had that before in this restaurant and we patronize here frequently. I think that training is a good thing, but the customer should always be first and not neglected and put to the side and having to wait until you finish your training. That is my personal opinion. I was a trainer for many years and I always told my trainees customers are always first.
   

   El Torito - MilpitasResponded 6 days ago

   Dear Mae, Thank you for your 4-star review and for choosing El Torito, Milpitas. We’re glad to hear that you're happy with our service. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again.
   

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4. J

   Jenie

   San Francisco

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   La comida deliciosa lo q no me gustó es q la resina d la entrada me habló en inglés aún cuando le hice ver q hablaba en español un poco grosero
   

   El Torito - MilpitasResponded on February 21, 2025

   Good morning Jennie, Thanks for taking the time to send us your review, truly appreciate the feedback, I'm sorry your experience was not up to Expectations, we will share it with our team. We highly expect that our team members go above and beyond expectations when it comes to Hospitality Great service and Food Quality Thanks
   

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5. S

   Samantha

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very attentive service, it’s great if you make reservations because you skip the long line!
   

   El Torito - MilpitasResponded 1 day ago

   Hi Samantha, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
   

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6. J

   Jacqueline

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There was a lot delicious food and staff always went nicely service
   

   El Torito - MilpitasResponded on February 17, 2025

   Hi Jacqueline, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
   

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7. J

   Josh

   San Francisco

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Drinks ordered right when we were seated took forever to arrive. One was cancelled and the other showed up with the check after the meal was over. Service was poor as well.
   

   El Torito - MilpitasResponded on February 16, 2025

   Dear Josh We apologize for falling short on our expectations. We rely on feedback from our guest to help improve our operations to better everyone’s experience. We’d like to know what we could do to make your visit worthy of 5-stars; I will be happy to have your input at the restaurant, next time your visit.
   

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8. O

   Olga

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went with a group of 8 for brunch and to watch the Super Bowl. Food and service was great as always. However, that will be the last time to go to watch any event. They had the music going at the same time as the game which was louder than the TV’s. Had to keep asking them to turn up the volume.
   

   El Torito - MilpitasResponded on February 11, 2025

   Dear Olga, Thank you for your 4-star review and for choosing El Torito, Milpitas. We’re glad to hear that you're happy with our service. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again.
   

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9. F

   Francisco

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff goes above & beyond. When the manager on duty found out this was my first time, she escorted me through the buffet explaining all the stations. My server was sensitive to my needs and came to my table often. The fresh tortillas & ceviche bar were my favorite, but the omelet bar was top notch as well.
   

   El Torito - MilpitasResponded on February 10, 2025

   Hi Francisco, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
   

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10. m

    miguel

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always the food was good, service was great, and the staff was friendly and helpful! We lo ve going there a couple times a month for family events and with friends. and as always we are never dissapointed! I recomend El Toritos to aall family and friends. Miguel A Ruiz
    

    El Torito - MilpitasResponded on February 3, 2025

    Hi, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
    

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