El Rincon

Review summary

1. C

   Cheryl

   Victoria

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food especially the paella was amazing & the staff were very accomodating. The place has a great ambiance.
   

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   El RinconResponded 7 days ago

   Hi Cheryl, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the paella and found our staff accommodating. It’s great to know our ambiance made your visit special. We look forward to welcoming you back soon for another fantastic experience!
   

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2. N

   Nicholas

   Melbourne

   1 review

   5.0

   1 review

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was fantastic and the food was absolutely delicious
   

   El RinconResponded on October 15, 2024

   Hola Nicholas! Thank you for taking the time to leave us such a fantastic review! We’re delighted to hear that you enjoyed our food and service during your visit. It’s always our goal to create a memorable experience for our guests. We appreciate your feedback on the ambience as well and hope to see you again soon for another great meal! Hasta pronto!
   

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3. K

   Karen

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We chose to sit outside and were very comfortable Service was lovely and friendly; nothing was too much trouble. The food was fantastic, and we will certainly be going back. The berry cheesecake was delicious! I highly recommend you go there.
   

   El RinconResponded on October 15, 2024

   Hola Karen! Gracias for your glowing review! We’re thrilled to hear that you enjoyed your outdoor dining experience and found our service charming and attentive. It’s wonderful to know that our team made a positive impact on your visit! We're so glad you loved the food, especially the berry cheesecake! We can't wait to welcome you back for the paella—it's a guest favourite! Thanks again for your recommendation, Hasta pronto!
   

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4. S

   Sam

   Melbourne

   1 review

   5.0

   1 review

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The prawns, the cheese platter, the deserts and the Spanish imported beer. Oh my! A must do for your special person / people. The vibe, the service along with the food was a 10/10.
   

   El RinconResponded on September 30, 2024

   Hola Trev & Sam, Thank you so much for your glowing review! We’re delighted to hear you enjoyed the prawns, cheese platter, desserts, and our Spanish imported beer. It’s fantastic to know that you experienced a 10/10 vibe and service! We truly appreciate your kind words about our team. We can’t wait to welcome you back for another memorable dining experience!
   

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5. A

   Antonietta

   Melbourne

   1 review

   5.0

   1 review

   Dined on September 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful meal at El Rincon for my birthday. The service was friendly and efficient. We were well looked after by Gabriel. All of the classic choices of tapas and some new ones too are offered on the menu. In fact there were so many good choices, it was hard to decide! Thoroughly recommend the croquetas, the tortilla de patatas, the gambas al ajillo, the chorizo al cava, the pulpo a la Gallega and the seafood paella. All consistently good dishes prepared with love and care. The portion sizes are spot on too and we appreciated the bread that comes with the dishes to mop up all the delicious olive oil & pan juices. Thank you El Rincon for a superb dinner.
   

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   El RinconResponded on September 30, 2024

   Thank you so much for taking the time to write such a detailed and thoughtful review! We're thrilled to hear you had a wonderful birthday meal with us. Gabriel is definitely our secret weapon—his friendly service and passion for Spain make every experience special! We're glad you enjoyed so many dishes, and we truly appreciate your kind words about our food and service. We can’t wait to welcome you back to explore more of our tempting tapas and raciones. Happy belated birthday!
   

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6. M

   Marian

   Melbourne

   1 review

   5.0

   1 review

   Dined on September 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to the team last night on outstanding food and service and for making my partner’s birthday a memorable one. This was our second time eating at El Rincon and the food and service was still just as great as it was 3 years ago, and we were very happy to see El Rincon still open. We look forward to dining with you again in the near future :)
   

   El RinconResponded on September 30, 2024

   Gracias! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your partner’s birthday celebration with us and that our food and service continue to impress you. It’s always a pleasure to welcome back our loyal guests! We can’t wait to see you again soon at El Rincon. Your support means the world to us!
   

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7. A

   Alan

   Tropical QLD

   1 review

   1.0

   1 review

   Dined on September 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not attentive to customer requirements. Very disappointed, no care given to Coeliac request Will not be back
   

   El RinconResponded on September 16, 2024

   We are truly sorry to hear about your recent experience with us. As we mentioned in our response to your Google review, we are deeply concerned about the issues you faced and take your feedback very seriously. We understand that Rafael, the staff member you interacted with, is particularly sorry for the oversight. We acknowledge that we did not meet the required standards during your visit, and we are committed to addressing this lapse by thoroughly reviewing and enhancing our staff training and procedures to prevent such issues in the future. We value your input and hope to have the opportunity to provide you with a much better experience in the future.
   

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8. M

   Manesha

   Melbourne

   26 reviews

   3.0

   26 reviews

   Dined on September 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service was charming as always. The Squid Ink Paella was not as flavourful as on our previous visit, was missing clams, but still tasty. The croquettes de Casa (with Morcilla) was delicious.
   

   El RinconResponded on September 16, 2024

   Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the croquetas de Casa and found our service charming as always. However, we’re sorry to learn that the Squid Ink Paella did not meet your expectations this time. We appreciate your comments and will review our recipe and preparation to ensure we maintain the high standards you’ve come to expect. Your input is invaluable in helping us improve, and we hope to have the opportunity to provide you with a more satisfying paella on your next visit.
   

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9. K

   Kiri

   Victoria

   1 review

   4.0

   1 review

   Dined on August 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   There was six of us dining so we chose the Tapas and shared everything. The food was delicious and generous. Our wait staff were very friendly and helpful. Thank you for making this a special lunch.
   

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10. OT

    OpenTable Diner

    Melbourne

    1 review

    5.0

    1 review

    Dined on July 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The staff were very friendly and accomodating and the food came quickly. Very well cooked and authentic Spanish Tapas. Highly recommended!
    

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