Eataly Ristorante - Short Hills

3.8

53 Reviews

$30 and under

Italian

Make a reservation

2 people

Nov 24, 2024

7:00 PM

Booked 281 times today

Lively
Hot spot
Innovative

While pizza and pasta are just the tip of the Italian iceberg, there is a reason these two culinary staples are the most beloved exports from Italy. Enjoy our seasonal selection just steps away from where our expert pasta chefs and dough-slinging pizzaioli (pizza makers) create dishes before your eyes.

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Italian, Pizzeria
Website
https://www.eataly.com/us_en
Payment options
AMEX, Mastercard, Visa
Dress code
Casual Dress

Location
1200 Morris Tpke, Millburn, NJ 07078
Neighborhood
Millburn
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Non-Smoking, Takeout, Wine

What 53 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8

3.8 based on recent ratings

4Food
3.7Service
4.1Ambience
3.5Value

Noise • Moderate

53 Reviews

K
Kerry
New York City
1 review
1.0
1 review
Dined 1 day ago
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 2
Unfortunately we never got to eat. The food didn’t arrive. Couldn’t get a server or manager to help. We were forced to leave as were the people next to us. The service “kinks” are far from worked out.
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P
Patrick
New York City
6 reviews
vip
1.0
6 reviews
Dined 1 day ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
I recently visited Eataly Nj expecting a high-end dining experience, but I left feeling disappointed by the service and staff training. For a place that boasts an upscale reputation, I anticipated knowledgeable staff and seamless service, but the reality fell short. Sad - because I have been raving about it to family and friends - embarrassing. The waitstaff appeared unfamiliar with the menu, struggling to answer basic questions about ingredients and dish recommendations. In a fine-dining establishment, I expect servers to have a thorough understanding of the menu, including preparation details and flavor profiles. Instead, there was visible confusion, and the staff had to repeatedly check with the kitchen for answers. Additionally, the service felt disorganized, indicating poor training and management oversight. Incorrect dishes were brought to the table, and it took far too long to correct these mistakes. While the ambiance and food were up to par, the lack of well-trained staff undermines the entire experience. High-end dining is about more than just the food—it’s about impeccable service. Unfortunately, eataly needs to seriously address their training and management if they want to justify their reputation and pricing.
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OT
OpenTable Diner
Poconos
1 review
3.0
1 review
Dined 1 day ago
1. Overall 3
2. Food 5
3. Service 1
4. Ambience 4
On Sat Nov 23rd my wife and I went to the Eataly in the Short Hills Mall to celebrate our wedding anniversary. To be blunt, the food was amazing and the service was horrible. We had the meatballs and the rice balls to start. Both were delicious. The focaccia was great and we had a margarita pizza which my wife said was the closest she had ever tasted to pizza from Italy. On to the staff. At first, the waitress was friendly, polite and knowledgeable about the menu. After our food arrived, we did not see our waitress again. No check in, no refill of drink’s- nothing. We finished and talked a bit. Then we noticed the tables around us turning over and realized we have not seen our waitress for 30-45 mins. I looked and she was no where to be found. I spoke to someone who appeared to me to be a manager as he was helping staff. I told him what happened and he said oh, she must be on her break. I was shocked to hear that. I asked who was supposed to cover my table when she goes on a break and he said oh, ahh, I guess I’ll come over. He brought us desert menus and disappeared. We didn’t see him for 15 minutes then he popped by while walking past and said I’ll be with you shortly. During that time another waiter noticed the menus and asked if we needed anything. He took our order and the desert and coffee came before the manager came back to see if we needed anything. I know the place is new and the market was swamped and the restaurant had a 2 hour wait without a reservation, but being busy is no excuse for this. We sat at 3:45 and left at 6:15. That is a long time for 2 people and for the food we ordered. Side note, I have never heard of waitstaff going on a break mid shift, Is this something new?? I have seen the lunch team turnover to the dinner team and get introduced to the new wait staff but never had someone go on a break- that I know of. Bottom line is that the food outweighs the bad experience and we will go back again. We will give them one more chance.
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K
Kristie
New York City
2 reviews
2.0
2 reviews
Dined 1 day ago
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 4
I would wait to go until they worked out the kinks or just got their act together. Two of our dishes came out late and were not very good. Waited 30+ Minn for the wine we ordered and it was very hard to get our servers attention/ she barely came around. Unfortunately It really was not worth going. Poor and just underwhelming to say the least.
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B
Beata
New York City
1 review
2.0
1 review
Dined 1 day ago
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 4
Had a reservation and was seated promptly party of 3. At 1pm they were out of Halibut, no biggie, the tinny salmon was ok. The chicken was supposed to be with seasonal salad on the side but all we got is few huge leaves to fill the plate. No seasoning, no oil, nothing, but freshly washed and watery. The pasta dish was cold and soggy. The service was extremely slow. Our server had tables all over the restaurant not by sections. The total meal time for 3 dishes no appetizer, just water took 1;45 minutes!!!!! Really long time. Hopefully they will get their acts together. The one in the city is busier but way better quality in both food and service
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M
Maria
New York City
1 review
5.0
1 review
Dined 1 day ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Tasty food, clean place and nice environment. The waitress was very nice and caring. Overall, the experience was good and food good as well
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C
Christina
New York City
1 review
5.0
1 review
Dined 1 day ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food was excellent! Service was excellent! We made reservations and everything went smoothly!
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F
FRANCESCA
New Jersey
20 reviews
vip
3.0
20 reviews
Dined 2 days ago
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 1
way too loud! our cocktails were very good but he amount you get for the price you pay is just wrong. menu is limited.
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j
jackie
New York City
11 reviews
5.0
11 reviews
Dined 2 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
For a newly opened restaurant I was impressed that the staff was so efficient. The waiter made sure that our food was not brought out all at once. The table was cleaned after we were finished each appetizer, then entree. The food was high quality. Worth the price.
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a
andrea
San Francisco
1 review
4.0
1 review
Dined 2 days ago
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 5
Our server Asia was lovely and helpful. Food overall was good, disappointed in the kale salad with all the “stems” of Brussel sprouts that were too tough to eat. Definitely returning, was hoping for a little more with the kale salad but the pasta dishes were outstanding.
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FAQs

Eataly Ristorante - Short Hills is rated 3.8 stars by 53 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Nov 24, 2024

7:00 PM

Booked 281 times today

Google Map for Eataly Ristorante - Short Hills

1200 Morris Tpke, Millburn, NJ 07078

Additional information

Neighborhood
Millburn
Price
$30 and under
Cuisines
Italian, Pizzeria
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Non-Smoking, Takeout, Wine

Website
https://www.eataly.com/us_en

Eataly Ristorante - Short Hills

Make a reservation

Additional information

Menu

What 53 people are saying

Overall ratings and reviews

FAQs

How is Eataly Ristorante - Short Hills restaurant rated?

Is Eataly Ristorante - Short Hills currently accepting reservations?

Make a reservation

Additional information