Eataly Ristorante - Short Hills

Review summary

1. Z

   Zack

   VIP

   New York City

   39 reviews

   5.0

   39 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent, well flavored and perfectly prepared - value was ok due to price/portion but definitely a flavorful experience. Happy holidays!
   

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2. M

   Michael

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family enjoyed a wonderful holiday dinner at Eataly. The staff was exceptional, our food was amazing and presented beautifully. We were so impressed throughout the entire evening.
   

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3. K

   Kevin

   New York City

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was totally off. Never assigned a server, food came out in the wrong order, items left off Cesar salad and had to wait 20 minutes for someone to pick up my credit card. Kind of seemed like an orchestra without a conductor.
   

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4. H

   Helena

   Atlantic City

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant but the food was kind of disappointing ( when comparing to the branches in Manhattan). Pizza crust a little dry, appetizer- squash bruschetta- below expectations, only desert- tiramisu - was really good. Service in need of improvements.
   

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5. M

   Marybeth

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The appetizers were good but everything else was awful and overpriced. They served a salami and cheese platter without bread. My pasta as a main course was ice cold and about 4 fork fulls. Son's steak had no seasoning. Service was atrocious. I had reservations and we still had to wait for 25 minutes. I use a cane and there was nowhere to sit and no one offered me a seat. Servers arrived with main course before clearing the appetizer plates -- i had to tell them to clear them. I had to ask for grated cheese for our pasta. Dining room was dark and gloomy and the music they were playing was awful. And this was Christmas Eve. With so many fantastic Italian restaurants in NJ there is no reason at all to waste a meal out eating at Eataly. Completely disappointing.
   

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6. L

   Lisa

   VIP

   New Jersey

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waitress who was not even suppose to be at our table came over and treated us with respect and professionalism. She was attentive to what we needed. Everything was timely. Our waitress went above and beyond. I hope the management realizes what a gem you having working hard for you. Lisa and Joe Daleo We would come back for the purpose of how well we were treated.
   

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7. A

   Arlene

   New York City

   20 reviews

   4.0

   20 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   First time trying new restaurant at Short Hills Mall...reservation required...waited about 10 min to seated in an empty section with one other table of three. Ordered focacia with olive oil...bread not complimentary on table. Had cavetelli with sausage and broccoli rabe....small amount sausage ground into dish....broccoli rabe good...overall mediocre dish...needed seasoning...partner had bolgonese sauce and pasta...same...needed more seasoning. Wait staff attentive...Daniella was wonderful. Will give it another try....
   

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8. A

   Andrew

   New York City

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had very lovely hostess and wait staff and were seated on time. However the kitchen and food still needs refining. Main courses for two people were not prepared or served together. Salad addition - shrimp - were too few. We waited too long for espresso and watched bar tender do nothing. Wine was excellent! This was our second time and although improved from 2 weeks ago the restaurant still needs work.
   

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9. R

   Randi

   VIP

   Philadelphia

   16 reviews

   1.0

   16 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The service was horrible. Waitress lied to the manager. One meal came and waited 15 minutes for the other person’s meal to arrive. Food quality was poor. Very disappointing.
   

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10. c

    cathy

    New York City

    8 reviews

    3.0

    8 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2

    We had a reservation of a month for 5 adults. They squished us into a very small table.. Our server was very nice but the table was ridiculous. Would not return. Its overpriced for a mall restaurant.
    

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