Earls Kitchen + Bar - Station Square

Review summary

1. C

   Catherine VIP

   Vancouver18 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Came here for the three course menu offered as part of Bite of Burnaby. The food was delicious and pricing proved to be excellent value. Service was lacking. Our server had too many tables. Consequently, he took too long to take our order and forgot specific requests twice. He forgot to take the menus away after he took our order. One person in our party did not get his appetizer for at least 10 minutes after everyone else had theirs. The dishes for our appetizers remained on the table as the entrees were being served and the restaurant ran out of one of the dessert choices early in the evening. These little things left a negative impression
   

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2. K

   Kianna

   Vancouver1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely loved dining here. Kayley, our server, was amazing. She made sure we were having a good time. I also appreciate that she came by 5 minutes before happy hour was ending to see if we wanted anything else. She brought the energy to the restaurant and we will be back soon.
   

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3. G

   Gabrielle

   Exclusive2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I initially made an online reservation for a party of 18 about a week before a surprise birthday party, but our group grew to 26 people. Staff were very accommodating when I called to request extra seats as the online booking system only allowed up to 20 guests. All of our friends arrived and once seated, had the pleasure of being served by EJ, who really made the night extra special. EJ was very informative about the menu and even made suggestions on better deals. He got along so easily with so many of us and made the environment much more welcoming. The food and drinks were good and the Bite of Burnaby menu was a great deal! But the service really takes the cake and can't go unmentioned. Their birthday card also added a cute, personalized touch as well! Super happy with how our night turned out! Please extend our thanks to EJ again!
   

   Earls Kitchen + Bar - Station SquareResponded 1 day ago

   Hi Gabby, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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4. OT

   OpenTable Diner

   Vancouver1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food especially their steak and mashed potatoes. Great service, servers are very friendly and efficient. The place is nice, spacious and clean.
   

   Earls Kitchen + Bar - Station SquareResponded 1 day ago

   Hi there, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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5. M

   Mike

   Vancouver4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was fabulous, service was great . Really enjoyed the Cajun chicken
   

   Earls Kitchen + Bar - Station SquareResponded 2 days ago

   Hi Mike, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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6. C

   Cindy

   Vancouver16 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was great, ribs was the best good location with convenient free parking
   

   Earls Kitchen + Bar - Station SquareResponded 6 days ago

   Hi Cindy, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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7. S

   Sandra

   Vancouver16 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and the food was well done. Happy hour was good
   

   Earls Kitchen + Bar - Station SquareResponded 6 days ago

   Hi Sandra, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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8. S

   Sandy VIP

   Vancouver3 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were there for our birthdays and they gave us a handwritten card and made us feel special!
   

   Earls Kitchen + Bar - Station SquareResponded on March 9, 2025

   Hi Sandy, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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9. T

   Tricia

   Vancouver1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A great Happy Hour! Good prices, friendly staff, and a great ambience.
   

   Earls Kitchen + Bar - Station SquareResponded on March 9, 2025

   Hi Tricia, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. Thank you for taking the time to review your experience! We are so glad to hear that you had a great time dining with us, and we look forward to hosting you again soon. Please feel free to reach out to me at Dan.Ho@Earls.Ca for reservation/event inquiries. Cheers, Dan Ho
   

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10. N

    Neelam

    Vancouver1 review

    3.0

    Dined on March 6, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Found a hair in one of the food orders , would have liked it if we knew what to do do make food come at around the same time . Staff was great tho
    

    Earls Kitchen + Bar - Station SquareResponded on March 9, 2025

    Hi Neelam, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. I'm very sorry that you found a hair in your food and that your food did not come out together. Please email me directly at Dan.Ho@Earls.Ca . I would love to hear more about your experience, as well as discuss how we can regain your trust and support and a valued guest. Cheers, Dan Ho
    

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