Earls Kitchen + Bar - Robson - Vancouver

Earls Kitchen + Bar - Robson - Vancouver reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Amy

   Vancouver1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Earls location always provides reliable service and tasty food. I really like the booths that overlook Robson street that offer great people watching.
   

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2. K

   Karen

   Unspecified1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Is really good! I just didn't like that they had the separate tables
   

   Earls Kitchen + Bar - Robson - VancouverResponded 3 days ago

   Hello Karen, Thank you so much for taking the time to leave this thoughtful review and feedback. We are thrilled to hear that you enjoyed your experience at Earls Robson. I greatly appreciate your feedback on your seating during your visit and will make sure to share this with our leadership team. We would love to host your group again, and I would love to personally set up your next reservation. Feel free to email me any time at antonia.shumka@earls.ca. Cheers, Antonia Shumka - Lounge Manager
   

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3. OT

   OpenTable Diner

   Vancouver1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The restaurant listened to what customers wanted and tried to resolve issued. Appreciate their customer-care mind.
   

   Earls Kitchen + Bar - Robson - VancouverResponded 4 days ago

   Hello, Thank you for taking the time to review Earls Robson. We are thrilled to hear that our team was able to make you feel heard. I would love to hear if you had any additional feedback on how we can take this to a 5 star experience on your next visit. Feel free to email me anytime at antonia.shumka@earls.ca. Looking forward to your next visit! Antonia Shumka - Lounge Manager
   

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4. S

   Sakisha

   Unspecified1 review

   2.0

   Dined on March 8, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food is bland cactus club is much better. Won’t come again
   

   Earls Kitchen + Bar - Robson - VancouverResponded on March 8, 2025

   Hello Sakisha, My name is Antonia Shumka and I am the Lounge Manager at Earls Robson. I want to begin by apologizing for your recent experience at our store and thank you for the detailed feedback provided. It sounds like there were some gaps in hospitality during your last visit and for that I am truly sorry. I have compiled your feedback and shared it with our leadership and kitchen team. If you have any questions or would like to speak further about your experience please feel free to email me anytime at antonia.shumka@earls.ca. I look forward to hearing from you so that we can work towards rebuilding your trust as a valued guest. Sincerely, Antonia Shumka - Lounge Manager
   

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5. S

   Steven VIP

   Manitoba26 reviews

   3.0

   Dined on March 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Reserved a dining room table. Was put in the lounge. When I question that was told “we have a big party in the dining room”. I looked…there were tables free.
   

   Earls Kitchen + Bar - Robson - VancouverResponded on March 8, 2025

   Hello Steven, Thank you for taking the time to submit this review. I am sorry to hear that we missed the mark on your seating preferences. We really appreciate your feedback and I will make sure to share this with my team. I would love to make this up to your and your group, please send me an email at antonia.shumka@earls.ca so that we can work towards rebuilding your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Antonia Shumka - Lounge Manager
   

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6. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the location was very beautiful!
   

   Earls Kitchen + Bar - Robson - VancouverResponded on March 4, 2025

   Hello, Thank you so much for taking the time to review Earls Robson. We are thrilled to hear that our service and ambience was able to provide you with a 5 star experience. I would love to personally set up your next reservation. Feel free to email me anytime at antonia.shumka@earls.ca. We can't wait to see you again soon. Cheers, Antonia Shumka - Lounge Manager
   

   1 person found this helpful

7. M

   Maureen VIP

   Vancouver8 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed happy with delicious food and wines that are really well priced. Excellent service and a really excellent staff, so welcoming
   

   Earls Kitchen + Bar - Robson - VancouverResponded on March 4, 2025

   Hello Maureen, Thank you so much for your thoughtful review. We are thrilled to hear that our service and cuisine lead to your 5 star experience and I can not wait to share this with my team. I would love to personally set up your next reservation. Feel free to email me anytime at antonia.shumka@earls.ca. We can't wait for your next visit. Cheers, Antonia Shumka - Lounge Manager
   

   1 person found this helpful

8. OT

   OpenTable Diner

   Vancouver3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good experience overall :), the waitress was so friendly, and the food pretty good with a really good price.
   

   Earls Kitchen + Bar - Robson - VancouverResponded on March 1, 2025

   Hello, Thank you so much for taking the time to review our location. We are thrilled to hear that you enjoyed your visit and can't wait to have you back soon! Cheers, Antonia Shumka - Lounge Manager
   

   1 person found this helpful

9. I

   Irene VIP

   Los Angeles4 reviews

   2.0

   Dined on February 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We had reservation for 12 noon. From the time we ordered to the time we got our food was over 40 minutes. And the kicker is we basically ordered salads. The Cobb salad was alit smaller than what I remember. This is my second mishap at this location!
   

   Earls Kitchen + Bar - Robson - VancouverResponded on February 27, 2025

   Hello Irene, Thank you for taking the time to review Earls Robson. I want to begin by apologizing for our teams missing our usual standard in your dining experience. Thank you for providing specific feedback that I can share with my leadership team. We would love to have you back sometime to make up for this experience. You can email me anytime at antonia.shumka@earls.ca so that I can personally set this up for you. We look forward to your next visit and working towards regaining your trust as a valued guest. Thank you, Antonia Shumka - Lounge Manager
   

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10. L

    Liane

    Vancouver1 review

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Five stars! We really enjoyed our dining experience at Earls Robson. Our server was amazing. The food was delicious. Highly recommend.
    

    Earls Kitchen + Bar - Robson - VancouverResponded on February 16, 2025

    Hello Liane, Thank you so much for taking the time to review Earls Robson! We are thrilled to hear that we were able to provide you with a 5 star experience. We can't wait to host you again soon! Cheers, Antonia Shumka - Lounge Manager
    

    1 person found this helpful