Earls Kitchen + Bar - Legacy West

Review summary

1. E

   Ed

   VIP

   Chicago

   19 reviews

   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Julia was our incredible host for the evening. She was fabulous and the dinner spectacular!
   

   Earls Kitchen + Bar - Legacy WestResponded today

   Thank you so much for taking the time to leave us this review we will relay these kind words to the team and look forward to hosting you again in the near future!
   

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2. L

   L.J.

   VIP

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Val, was delightful. The food was delicious.
   

   Earls Kitchen + Bar - Legacy WestResponded 2 days ago

   Thank you so much for taking the time to leave us this review, we will relay the kind words to Val and look forward to hosting you again!
   

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3. T

   Tiffany

   VIP

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible service. Waiter disappeared, food took forever and took another 30 minutes to correct the bill.
   

   Earls Kitchen + Bar - Legacy WestResponded today

   Hi Tiffany, We're truly sorry to hear about your recent experience at Earls . It's disappointing to know that our service did not meet your expectations and that the overall experience was less than ideal. We take your feedback seriously and will address this with our team to ensure we improve on these areas. We hope you will give us another chance to serve you better in the future. Best regards, The Management Team
   

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4. R

   Robert

   VIP

   Dallas

   49 reviews

   5.0

   49 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is the place to go for late night dining in Legacy West Food is delicious and makes an excellent presentation Very lively fun atmosphere Late night happy hour excellent cocktails Our server was charming and did a good job
   

   Earls Kitchen + Bar - Legacy WestResponded on December 15, 2024

   Thanks for the review, RobertM1952! We're thrilled to hear that you enjoyed our delicious food and lively atmosphere at Earls Kitchen + Bar - Legacy West. It's great to know that our happy hour cocktails added to your overall experience. We appreciate your feedback about our service, and we're always striving to improve. We look forward to your next late-night visit!
   

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5. L

   LaTasha

   VIP

   New York City

   23 reviews

   4.0

   23 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was really great. I always feel like the food could be warmer. Calamari was tasty But was not brought to the table fresh and hot. Maybe servers are so busy they can’t get back to the kitchen close enough to win the food gets ready. Blackened salmon is our favorite dish but they always overcook the fish. Still good though. Recommended eating with side of bbq. Drinks were delicious. Very noisy so be prepared.
   

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   Earls Kitchen + Bar - Legacy WestResponded on December 15, 2024

   Thanks for the review, OUgrad! We're thrilled to hear that you enjoyed our blackened salmon and found our service to be great. We apologize for the inconsistency in your experience with our food temperature and freshness. We're always working on improving our kitchen's efficiency and we'll certainly take your feedback into account. We look forward to serving you again soon. Cheers!
   

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6. J

   Jay

   VIP

   Dallas

   36 reviews

   5.0

   36 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappointed when eating at Earl’s. Service and food are always top class. This time out tried the Korean Bibimbap and was very happy with it. The drinks are always good. My buddy tried the Crème Brûlée Cheesecake and loved it.
   

   Earls Kitchen + Bar - Legacy WestResponded on December 15, 2024

   Hi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service, food, and drinks. It's always a pleasure to serve you and we're glad that the Korean Bibimbap and Crème Brûlée Cheesecake were a hit! We strive to provide a top-notch dining experience for all our guests and your feedback is a testament to that. We look forward to welcoming you back to Earls Kitchen + Bar - Legacy West soon. Best regards, The Management Team
   

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7. OT

   OpenTable Diner

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Our server was sweet, but he was challenged by a slow kitchen and bar. We waited for an extended period of time to be greeted after we were seated and then our orders took forever to be delivered to the table. The kitchen was backed up apparently… and so was the bar. Food was undercooked when it arrived. Pretty disappointing experience.
   

   Earls Kitchen + Bar - Legacy WestResponded on December 12, 2024

   Thanks for the review. We're sorry to hear that your experience at Earls Kitchen + Bar - Legacy West didn't meet your expectations or ours. We acknowledge that the service was not up to par and the food was not served as promptly as we aim for. We appreciate your patience and understanding. We're continuously working on improving our service and food quality. We hope to have the opportunity to serve you better in the future.
   

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8. J

   Jeff

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was very average. Everything else was very good. Salmon was over cooked. Burgers were just ok.
   

   Earls Kitchen + Bar - Legacy WestResponded 7 days ago

   Thanks for the review, JeffS! We're sorry to hear that our salmon and burgers didn't meet your expectations. We appreciate your feedback and will take it into consideration as we continually strive to improve our dishes. We hope to see you again soon at Earls Kitchen + Bar - Legacy West!
   

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9. J

   Jennie

   Dallas

   1 review

   3.0

   1 review

   Dined on December 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The waiter was less than attentive. He was slow to approach our table initially. When asked for a refill he never came back. We had to track him down to get our bill. He said he was outside taking pictures….
   

   Earls Kitchen + Bar - Legacy WestResponded on December 12, 2024

   Thanks for the review. We're sorry to hear that your experience at Earls Kitchen + Bar - Legacy West didn't meet your expectations or ours. We acknowledge that the service was not up to par and the food was not served as promptly as we aim for. We appreciate your patience and understanding. We're continuously working on improving our service and food quality. We hope to have the opportunity to serve you better in the future.
   

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10. M

    Mina

    Dallas

    1 review

    5.0

    1 review

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Steak Frites and shrimp/pork dumplings were amazing! Our waitress Val was the absolutely sweetest and so attentive throughout the night! If you go definitely ask for her!
    

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    Earls Kitchen + Bar - Legacy WestResponded on December 9, 2024

    Thank you for taking the time to leave us this review and kind words about Val, we look forward to hosting you again in the near future!
    

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