Earls Kitchen + Bar - Crossroads - Edmonton

Review summary

1. J

   Julie

   Edmonton

   33 reviews

   5.0

   33 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a lovely brunch. The waitress was attentive and food came out quickly. Thank you
   

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2. M

   Michael

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Ordered the 6oz. truffle steak. However, to my shock, it was smaller than a regulation tennis ball. When I inquired with the server about the steak size, their response was “oh yes, we pick and measure the steaks by its weight” without presenting an alternative option or solution to my concern. Not impressed with the serving size.
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded 2 days ago

   Hello Michael, Thank you for taking the time to review our location. We're sorry to hear that the portion size of the 6oz truffle steak did not meet your expectations. We have taken your feedback seriously, and have escalated it to our Chef team and suppliers to ensure that we serve steaks up to our guests standards. I've also followed up with your server so they're better equipped to handle situations like this in the future. Sincerely, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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3. K

   Katie

   Edmonton

   1 review

   4.0

   1 review

   Dined on February 7, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Love earls, always a fave. Would love if they brought back some of the old menu items and the parm dip for the wings. But always wonderful time!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on February 9, 2025

   Hello Katie, Thank you for taking the time to review our location and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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4. M

   Marie

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & service, had pizza & salmon both were excellent. Our waitress was very good, helped with drink choices and food ! Will definitely be back :)
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on February 6, 2025

   Hello Marie, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future. Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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5. J

   Julie

   VIP

   Calgary

   10 reviews

   5.0

   10 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Earls can always be counted on for consistent dishes. We all enjoyed our meals but the best part was our server Nevin. My 13 year old son said he’s his favorite server and thinks Nevin is a cool, super positive and nice person. Thanks for enhancing our dinner out, Nevin!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on February 6, 2025

   Hello Julie, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience with your server, Nevin, and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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6. L

   Leonora

   Edmonton

   6 reviews

   4.0

   6 reviews

   Dined on February 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and drinks were great. Our server Pilar was excellent in checking drinks and food. We will be back.
   

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   Earls Kitchen + Bar - Crossroads - EdmontonResponded on February 9, 2025

   Hello Leonora, Thank you for taking the time to review our location. I am curious to know what we could have done differently to receive a 5 star review if there is any specific feedback you have. Sincerely, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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7. K

   Katie

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   slay! so yum love earls!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on February 3, 2025

   Hello Katie, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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8. W

   Western Retail Solutions

   Edmonton

   1 review

   5.0

   1 review

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, met for a business meeting, waitress was fantastic and patient. foot was good, found the pricing to be a bit high.
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on January 30, 2025

   Hello, Thank you for taking the time to review our location. We are thrilled you had a 5 star experience and we look forward to hosting you again in the near future! Kind Regards, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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9. C

   Christine

   VIP

   Calgary

   38 reviews

   4.0

   38 reviews

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a large group and the staff were very accommodating. Food was good we just had to wait a bit as the kitchen was backed up. Will go again
   

   Earls Kitchen + Bar - Crossroads - EdmontonResponded on January 30, 2025

   Hello Christine, Thank you for taking the time to review our location. We're glad to hear that you liked the food and that our team made your experience enjoyable. We apologize for the wait, and appreciate your patience. Sincerely, Natalia Raskovic - Guest Experience Manager natalia.raskovic@earls.ca
   

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10. D

    D'Elaine

    Edmonton

    2 reviews

    2.0

    2 reviews

    Dined on January 26, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    The quality and quantity of food that I had was not there. I had the lettuce wraps with chicken. Did not know that the chicken was breaded deep-fried and very small amount of food for $20, which I will not order again. Plus, I asked for it very spicy and it was not.
    

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