Earls Kitchen + Bar - Clareview - Edmonton

Review summary

1. R

   Rosa

   Yosemite

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Overall it was fine except as soon as we sat down we were told the ovens weren’t in good working order & numerous things on the menu were not available. The host said I was texted to let me know prior to our reservation but I never received one.
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded 2 days ago

   Hi Rosa, Thank you for taking the time to leave a review for our location. I apologize for the miscommunication for your reservation as we hope to have our Oven back up and running as soon as possible. If you have any other feedback, please email me back at jeff.der@earls.ca so we can provide a better experience for you in the future. Cheers, Jeff Der General Manager
   

   Is this helpful?

   Report
2. B

   Barry

   Edmonton

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Too much to list. Went for a birthday celebration meal. Mash potatoes were cold, they attempted 3 times to make the steak. The 3rd time was over cooked but we took it just to get through meal, Cajun chicken was put on a salad that was not supposed to so we had to wait for that also. The right potatoes came at the end of the meal. The manager was apologetic because they were short staff and the oven was broke. Staff was great but I think the 8 people were in agreement that that was the last time for this location.
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded 2 days ago

   Hi Barry, Thank you for taking the time to leave a review for our location. I'm sorry to hear about your poor experience as this is not up to our standard. Please email me at jeff.der@earls.ca and I'd be happy to have you back in for a better experience. Hope to hear from you again soon, Jeff Der General Manager
   

   Is this helpful?

   Report
3. M

   Michael

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Hoped the server would of visited our table more often than she did.
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on December 9, 2024

   Hi Michael, Thank you for taking a moment to leave a review for our restaurant, I am glad to hear you enjoyed your visit to our location! I've followed up with my team on the feedback for our service to hopefully make your experience better for next time. Feel free to reach out to me at jeff.der@earls.ca . I hope we can welcome you back again sometime soon! Jeff Der General Manager jeff.der@earls.ca
   

   Is this helpful?

   Report
4. BK

   BlaineK

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great but waitress was slow to arrive at out table. Plus in our reservation we put in special occasion and the waitress did not inquire
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on December 4, 2024

   Hi Blaine, Thank you for taking a moment to leave a review for our restaurant! I apologize for our miss in service and acknowledging that you had a special occasion at your table. We take these celebrations with great importance and I am sorry we missed this. I'd love to have you back in to hopefully make it up to you. Please email me personally so I can make a reservation for the next time you plan to come in! Jeff Der General Manager jeff.der@earls.ca
   

   Is this helpful?

   Report
5. N

   Nicholas

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Sam was amazing and super friendly! Give that man a raise, he deserves it especially since he broke his clavicle a few weeks prior!
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on November 30, 2024

   Hi Eric, Thank you for taking the time to leave a review for Earls Clareview! It was a pleasure having you in to dine with us, I am glad to hear you enjoyed having Sam as your server. I hope we can welcome you back again sometime soon. All the best, Mackenzie Misura Lunch Manager, mackenzie.misura@earls.ca
   

   Is this helpful?

   Report
6. H

   Heather

   VIP

   Calgary

   27 reviews

   5.0

   27 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a nice bday dinner with the family. They had a birthday card for me and a sweet treat at the end of supper which was a nice gesture! I had the 9oz peppercorn steak and a side Caesar and everything was wonderful! Their steaks are worth the price…cant wait to come back! Thanks Earls team!
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on December 4, 2024

   Hi Heather! Thank you for taking the time to leave a review for our location! I am so glad to hear you felt well cared for by our staff and that you enjoyed your celebration. I will pass your comments along to our team. I hope we can have in again sometime soon! Jeff Der General Manager jeff.der@earls.ca
   

   Is this helpful?

   Report
7. A

   Ashlee

   Edmonton

   8 reviews

   4.0

   8 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everything was great. The food was good , and the service was excellent .
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on November 23, 2024

   Hi Ashlee, Thank you for taking a moment to leave a review for our restaurant, I am glad to hear you enjoyed your visit to our location! If you have any specific feedback as to what we could have done to achieve a 5 star rating, I would love to hear from you. Feel free to reach out to me at mackenzie.misura@earls.ca . I hope we can welcome you back again sometime soon! All the best, Mackenzie Misura, Lunch Manager
   

   Is this helpful?

   Report
8. J

   Jocelyn

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great having a birthday card on our table when we arrived. Our waitress was friendly, timely and gave good suggestions. My steak was delicious and the salad was nice however, the french fries tasted like over cooked McCain fries. My husband had chicken fettuccini and said it was very good. We both enjoyed the white chocolate creme brulet for dessert.
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on November 23, 2024

   Hi Jocelyn, Thank you for taking the time to leave a review for our location! I am so glad to hear you enjoyed your meal. I will pass along your feedback about the fries, I appreciate you reaching out to let us know about that particular issue. We will address this with our kitchen team right and make improvements in this area. I hope we can welcome you back again soon! All the best, Mackenzie Misura Lunch Manager, Mackenzie.misura@earls.ca
   

   Is this helpful?

   Report
9. C

   Christine

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this location!! Never leave disappointed. The staff is amazing and the food is always great! They always provide quick service and are all very helpful.
   

   Earls Kitchen + Bar - Clareview - EdmontonResponded on November 23, 2024

   Hi Randy, Thank you so much for your kind words, I am so pleased to hear you enjoyed your visit. It was such a pleasure to have you guys in the other night, I am glad we could make it a special evening for you! We look forward to having you back again soon. All the best, Mackenzie Misura Lunch Manager, mackenzie.misura@earls.ca
   

   Is this helpful?

   Report
10. S

    Sierra

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on November 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Experience was great! We had Kayla as a server and she was wonderful, very attentive and friendly. The food was amazing and came out very quickly. I will definitely be back!:)
    

    Earls Kitchen + Bar - Clareview - EdmontonResponded on November 14, 2024

    Hi Sierra, Thank you for taking a moment to leave a review for Earls Clareview! I am glad to hear you enjoyed your visit with us, we look forward to having you back again sometime soon! All the best, Jeff Der - General Manager jeff.der@earls.ca Earls Clareview
    

    Is this helpful?

    Report