Earls Kitchen + Bar - Burlington

Review summary

1. S

   Sean VIP

   Vancouver14 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience. Thanks to the team there.
   

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2. K

   Kelley

   Toronto3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great bday celebration dinner. Aiden our server was awesome!! Especially at taking such good care of our guests with food allergies. ❤️
   

   Earls Kitchen + Bar - BurlingtonResponded 2 days ago

   Hello Kelley, Thank you so much for the great review! It is great to hear that Aidan was able to create a memorable experience for you. It truly warms our hearts to know you had a wonderful experience. Our team loves making every visit special, and we can’t wait to welcome you back for another unforgettable meal. We look forward to hosting you again soon! Paloma May, Guest Experience Manager
   

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3. J

   Joel VIP

   Toronto22 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was excellent. Slightly pricy but you got what you paid for. Only negative was it was noisy. Took my daughter there but for a romantic dinner with my wife I would likely choose a different restaurant. Still overall a great place to eat.
   

   Earls Kitchen + Bar - BurlingtonResponded 2 days ago

   Hello Joel, My name is Paloma May and I am the Guest Experience Manager at Earls Burlington. Thank you for taking the time to review our restaurant. We will consider this along with all guest feedback received regarding the ambiance in our restaurant. We will continue to strive for perfection. We appreciate your feedback and we hope to host you again soon. Take care, Paloma May, GEM
   

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4. M

   M VIP

   Toronto27 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great staff and food as always. We are never disappointed since everything is outstanding!
   

   Earls Kitchen + Bar - BurlingtonResponded 3 days ago

   Hello Marnie! Thank you so much for your kind words! It truly warms our hearts to know you had a wonderful experience. Our team loves making every visit special, and we can’t wait to welcome you back for another unforgettable meal. See you again soon! Paloma May, Guest Experience Manager
   

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5. A

   Asima

   Toronto3 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Ordered steak frites med rare - it was well done. The server was nowhere to be found, and we couldn't get a hold of anyone. Surprising for a Wed night... No water refills either, never came to check up on food/service until we were done. Noodle salad with tuna was good. Would not recommend.
   

   Earls Kitchen + Bar - BurlingtonResponded 4 days ago

   Hello Asima, My name is Paloma, I am the Guest Experience Manager at Earls Burlington. Thank you for coming to Earls, we apologize your experience did not live up to our expectations. If you would like to speak more about this matter please reach out to me at paloma.may@earls.ca. Paloma May Guest Experience Manager
   

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6. k

   kevin

   Toronto16 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always. Excellent food and excellent service
   

   Earls Kitchen + Bar - BurlingtonResponded 5 days ago

   Hello Kevin, Thank you so much for your kind words! It truly warms our hearts to know you had a wonderful experience. Our team loves making every visit special, and we can’t wait to welcome you back for another unforgettable meal. See you again soon! Paloma May, Guest Experience Manager
   

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7. J

   Jean

   Toronto24 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I was with two of my nieces. We each had something different and they were all delicious. It was my first visit to Earl’s and I will definitely be back.
   

   Earls Kitchen + Bar - BurlingtonResponded 5 days ago

   Hello Jean, Thank you from the bottom of our hearts for your kind words! Knowing you had such a wonderful experience means the world to us. We pour our passion into every detail, and it’s truly a joy to share that with you. We can’t wait to welcome you back for another special meal! Kind regards, Paloma May - Guest Experience Manager
   

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8. C

   Catherine

   Toronto1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Wet slow service. Servers should have their hair tied back. Perhaps some training is required. No dishes were removed from table unless we asked.
   

   Earls Kitchen + Bar - BurlingtonResponded 6 days ago

   Hello Catherine, My name is Emily Goodridge and I am the General Manager at Earls Burlington. Thank you very much for your review. I want to apologize that there were some misses with our service during your last visit. I will be sure to take your feedback and follow up with our service team so we don't repeat the same mistake. If there are any additional notes you have from your experience with us please don't hesitate to reach out to me at emily.goodridge@earls.ca. Thank you and we hope to see you again in the future.
   

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9. A

   Andrea VIP

   Toronto13 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick was absolutely phenomenal! He was way ahead of his game when it came to ordering and making suggestions…the ease of his customer service was beyond expectations. Great food and fantastic service - couldn’t ask for anything better!
   

   Earls Kitchen + Bar - BurlingtonResponded 5 days ago

   Hello Andrea, Thank you from the bottom of our hearts for your kind words! Knowing you had such a wonderful experience means the world to us. We pour our passion into every detail, and it’s truly a joy to share that with you. We can’t wait to welcome you back for another special meal and we'll be sure to pass on the recognition! Kind regards, Paloma May - Guest Experience Manager
   

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10. s

    suzie

    Toronto3 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food. Happy Hour was has great prices. Service was fantastic!
    

    Earls Kitchen + Bar - BurlingtonResponded 7 days ago

    Hello Suzie, Thank you from the bottom of our hearts for your kind words! Knowing you had such a wonderful experience means the world to us. We pour our passion into every detail, and it’s truly a joy to share that with you. We can’t wait to welcome you back for another special meal! Kind regards, Paloma May - Guest Experience Manager
    

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