Earls Kitchen + Bar - Ambleside

Review summary

1. a

   amyn

   Vancouver

   78 reviews

   vip
   5.0

   78 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paras, two Izzys and Saina were excellent! The food was great! You have a terrific team at Earls! Thank you!
   

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2. C

   Catherine Jarvis

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were treated so professionally and kindly by Olivia and Mina! They made everything delish and made us feel so extra special! Dessert was so yummy! Can’t wait to come back! It is such a beautiful room to dine in!
   

   Earls Kitchen + Bar - AmblesideResponded today

   Hello Cathrine, Thank you so much for taking the time to review us and I will make sure to pass on your kind words to our service team as well. We look forward to hosting you again soon! Cheers, Kimiya Azhand - Lounge Manager
   

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3. C

   Chris

   Vancouver

   139 reviews

   vip
   5.0

   139 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My food and service was great. Sarah was my server and she is always good. The really knows how to cook steak.
   

   Earls Kitchen + Bar - AmblesideResponded today

   Hello Chris, Thank you for taking the time to review us and I will make sure to pass on your kind words to our team as well. We look forward to hosting you again soon! Cheers, Kimiya Azhand - Lounge Manager
   

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4. M

   Murray

   Vancouver

   4 reviews

   vip
   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food at reasonable price with friendly people to serve you .
   

   Earls Kitchen + Bar - AmblesideResponded today

   Hello Murray, Thank you for taking the time to review us and we look forward to hosting you again soon! Cheers, Kimiya Azhand - Lounge Manager
   

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5. C

   Christine

   Vancouver

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food was lack luster. For the prices they charge now .. the quality had gone down
   

   Earls Kitchen + Bar - AmblesideResponded 4 days ago

   Hello Christine, Thank you for your feedback. I’m sorry to hear the food didn’t meet your expectations during this visit. We strive to provide top-quality dishes, and I’ll be addressing your concerns with our team. If you’d like to share more about your experience, please feel free to contact me at kimiya.azhand@earls.ca. We’d love the chance to make things right and hope to serve you better in the future. Cheers, Kimiya Azhand - Lounge Manager
   

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6. F

   Farshid

   Greater Boston

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Zero Starts. I had the worst filet mignon steak with lobster tail. The steak was cold on arrival, I also didn't get one of the sides, the service was also subpar, our server wasn't great, didn't wait on us much. The prices are based on a more upscale, 5 starts restaurant, however, this place is not upscale, 5 starts restaurant. I would not recommend this place for anyone that wants a good steak, and a good service.
   

   Earls Kitchen + Bar - AmblesideResponded 4 days ago

   Hello Farshid, I sincerely apologize for the disappointing experience you had during your visit to our restaurant. It’s clear to me that we fell short of delivering the quality and hospitality we aim to provide. Your experience is not reflective of the standards we set for our food or service. I truly regret that your visit left you with such a negative impression, especially since you joined us based on a recommendation. If you’re open to it, I’d appreciate the opportunity to connect with you directly to make amends. Please feel free to reach out to me at Kimiya.azhand@earls.ca. Thank you for bringing this to our attention. I hope we can earn back your trust in the future. Kimiya Azhand - Lounge Manager
   

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7. C

   Clifford

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a great experience. We were looked after like royalty
   

   Earls Kitchen + Bar - AmblesideResponded on November 20, 2024

   Hey, Clifford! Wow, royalty treatment? 🫅✨ We’re blushing over here! So glad you enjoyed your visit—our little stars love rolling out the red carpet for guests like you. Can’t wait to treat you like VIPs again soon! Sincerely, Iuliia Goivaniuk Guest Experience Manager
   

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8. D

   Dale

   Vancouver

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My reservation indicated birthday.. I was more than impressed when we got there and the hostess asked whose b/day it was and wished my friend a happy b/day. Then when we were seated the young lady that took us to our table wished my friend a happy birthday. The waiter was excellent as was the food. My friend likes to be noticed and she was thrilled by the attention. My friend indicated she wanted some kind of b/day dessert and the waiter managed to get the dessert comped. He was above and beyond any expectations we might have had.. Second meal there with a reservation in the last two months and there was nothing that could have been improved either time.
   

   Earls Kitchen + Bar - AmblesideResponded 4 days ago

   Hello Dale, Thank you for such a glowing review! We’re delighted to hear your friend’s birthday celebration was so memorable and that our team made her feel special from the moment you arrived. We’re thrilled you’ve enjoyed your visits with us and look forward to welcoming you back for many more wonderful experiences in the future! Cheers, Kimiya Azhand - Lounge Manager
   

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9. M

   Marcie

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at Happy Hour yesterday. Delish food (pizzas and truffle fries) and wine. Their Happy Hour is great value - I think one of the best in the city. Our server Leo was fantastic and had a great personality. Highly recommend!
   

   Earls Kitchen + Bar - AmblesideResponded on November 18, 2024

   Wow, thank you for such a glowing review, Marcie! 🌟 I'm so glad you had an amazing time at Happy Hour—our pizzas and truffle fries are definitely crowd favorites. Leo will be thrilled to hear your kind words about his fantastic service (and great sense of humor)! 🥂We’re so glad to have been part of such a special evening for you both. Looking forward to seeing you again soon! 🥳🍷"🍕 We can't wait to welcome you back soon for more good vibes and Happy Hour fun! Best Regards, Iuliia Goivaniuk Guest Experience Manager
   

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10. Z

    Zul

    Vancouver

    9 reviews

    vip
    2.0

    9 reviews

    Dined on November 16, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    Very disappointed with brunch - great value but food disappointing
    

    Earls Kitchen + Bar - AmblesideResponded on November 20, 2024

    Hi there, thank you for sharing your feedback. We’re sorry to hear brunch didn’t live up to expectations. Cold eggs, oily potatoes, and a broken espresso machine? Definitely not the vibe we’re aiming for. We’ll be sharing this with our kitchen team to make sure things improve. We’d love another chance to wow you—please drop a line at iuliia.goivaniuk@earls.ca, so we can make it up to you. Sincerely, Iuliia Goivaniuk Guest Experience Manager
    

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