E3 Chophouse | Nashville

Review summary

1. j

   jake

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Might be the worst “dinning” experience I’ve ever had. As someone who works in a steak house this place has such poor management i genuinely felt bad for the staff. The host/bartender/server was running around trying to do three jobs n just couldn’t keep up. Not his fault. Will never recommend this place to anyone ever!!
   

   E3 Chophouse | NashvilleResponded 1 day ago

   Dear Jake, Thank you for taking the time to share your feedback. I’m truly sorry that your time at E3 Chophouse was so disappointing. Providing exceptional service and management is our priority, and it’s clear we fell short during your visit. I understand how frustrating it must have been to witness one team member juggling multiple roles. This is not the level of hospitality we strive for, and I’m addressing these concerns with my team. To better understand your experience, could you share more about what made it the worst dining experience? Your insight is invaluable in helping us improve. Please feel free to reach out to me directly at 615-301-1818 Thank you again for your feedback—I hope we can have the opportunity to earn back your trust. Sincerely, Robert Kilborne General Manager
   

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2. H

   Hung

   Nashville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Nate was amazing. Going above and beyond. Really good menu recommendations. Will definitely be back for the experience again!
   

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3. J

   Julie

   Nashville

   1 review

   vip
   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   We took our college kids out to E3 Chophouse for a nice family dinner. The service was good and the cocktails and bartender, Joy, were superb. The dining room was empty except us and one other lone diner. We ordered oysters and crab cakes for appetizers and both were extremely fishy tasting and smelling. The one oyster I ate was so bad I thought I was going to be sick at the table. The steaks were ok. By son said his was extremely tough. It was not the experience and quality you would expect from a restaurant in Nashville. I received an “personal” email from a manager saying it was his email and to reach out if I needed anything. I tried to give this feedback privately, but the email was returned to me undelivered. We will not be going back to this establishment.
   

   E3 Chophouse | NashvilleResponded 3 days ago

   Dear Julie, Thank you for sharing your feedback about your recent visit. I’m truly sorry your experience didn’t meet expectations, particularly with the appetizers and your son’s steak. Our seafood and steaks are held to the highest standards, and I’ve already addressed this with our kitchen team to ensure these issues are resolved. I also apologize for the undeliverable email from our manager—it’s important to us that guests can provide feedback directly, and we’re addressing this internally. While I’m glad you enjoyed Joy’s cocktails and the service, I’d like the chance to make this right. Please let me know a time to welcome you back for a better experience. You can reach me directly at 615-301-1818. Warm regards, Robert Kilborne General Manager
   

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4. D

   Dylan

   Orlando

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a great place to celebrate our 12th anniversary! We will definitely be back to the one-of-a-kind restaurant.
   

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5. M

   Maya

   Nashville

   1 review

   4.0

   1 review

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I received a gift card for our anniversary and visited last night. The service and food were incredible. We made a reservation and were sat immediately upon arrival. The bar was a little backed up, so my drink took a little longer than expected to arrive, but the staff was very apologetic and worked hard to remedy the issue. Having frequented many steakhouses in the greater Nashville area, we were skeptical to order steaks, because historically other restaurants hadn’t cooked them properly (over or under-cooked, unseasoned, etc.) E3 hit it out of the park with their steak! It was seasoned, perfectly cooked and you could tell quality meat was used. We ordered the Brussels sprouts and mashed potatoes as sides and they were great as well. Overall we had a wonderful dinging experience. We will be returning again as well as issuing gift cards to friends and family so they can experience this Nashville gem.
   

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6. J

   Jessica

   Nashville

   4 reviews

   5.0

   4 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I came for our anniversary and had a delightful dinner. We enjoyed the ambiance and the food was amazing. Steaks here are decadent and the dessert was lovely as well. I asked the waitress to help me come up with an off-drink menu and it did not disappoint. The service was stellar and would definitely have us come back!
   

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7. S

   Shannon

   E. Tennessee

   2 reviews

   5.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! Service was amazing. Great date night experience
   

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8. J

   Jacob

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined on November 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service. Good food. Would recommend but not in a hurry to go back!
   

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9. T

   Tonya

   New Orleans

   2 reviews

   2.0

   2 reviews

   Dined on October 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   For the reviews, which is why we chose this steakhouse, we were EXTREMELY underwhelmed. The steak was bland and lacked flavor and was cold, the sides were just okay. The best part was Gary our waiter. The ambience is nice but they could've done better with table placement to enhance the view for more tables. I wouldn't recommend this steakhouse for visitors, not a good value for the money.
   

   E3 Chophouse | NashvilleResponded on October 30, 2024

   Dear Tonya, I am truly sorry to hear that your dining experience did not meet your expectations, especially when it comes to the quality of the steak and the sides. We aim to ensure every guest enjoys exceptional flavors and a memorable meal, and we're disappointed to hear we missed the mark for you. We’re grateful to know that Gary provided outstanding service and contributed positively to your experience. We’ll make sure he receives your kind words. We would love the opportunity to make it up to you. Please feel free to reach out directly (615) 301 - 1818 if you’d like to discuss your experience further or give us a chance to improve on a future visit. Thank you again for your feedback; it helps us grow and improve. Warm regards, Robert Kilborne General Manager E3 Chophouse Nashville
   

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10. R

    Ron

    Nashville

    1 review

    5.0

    1 review

    Dined on October 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Quality of food is outstanding. Service can be phenomenal when not a packed house, but even when it is much above average. Wine selections are excellent. Highly recommend for personal and business.
    

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