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If it were not for the credit card company to contact me, I probably would not have noticed. Very dishonest. ","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":17,"nickname":"S.","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Good morning,\n\nI am very sorry to hear about this frustrating experience. I am the new General Manager and just started on Wednesday so I was not here when this error was made but I have been told that the server who made the error normally is very reliable and made an honest mistake. Whatever the case though, we clearly screwed up and caused a hassle for you. If the matter has not already been resolved please call me at the restaurant and I will take care of this personally for you. I'd also be happy to set up a a future reservation or carryout order and offer assorted appetizers on us or a round of drinks as a gesture of goodwill. \n\nScott McHugh\nGeneral Manager","responseDateTimeUtc":"2025-03-29T16:25:32Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-27T15:54:33Z","dinedDateTime":"2025-03-24T18:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-261643-2109835334-180067897958","text":"I made my reservation 2 weeks in advance. We were seated on the lower level with a table of 16 high school girls celebrating a sweet 16. We were happy for them but not for us. Very very loud. Also it seemed like from the moment we arrived we were being pushed out. The food just kept coming. No time to digest or talk. We came for a nice evening and it just didn’t fit that bill. 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Join us at Disotto for an enchanting Spring Wine Dinner on Monday, April 1st at 6:00 PM, where we celebrate the fresh, vibrant flavors of the season with a beautifully curated four-course menu, each dish thoughtfully paired with exquisite white, rosé, and light red wines.
As the warmth of spring sets in, immerse yourself in a dining experience that highlights bright, crisp, and elegant wines—perfectly complementing a menu inspired by the season’s best ingredients. Whether you’re a wine enthusiast or simply looking for a memorable evening of food and drink, this event promises an exploration of refreshing, nuanced flavors in a cozy and inviting setting.
Plus, all wines presented during the dinner will be available for purchase at a special discounted price, so you can take home your favorites!
📅 Date: Thursday, May 1st
⏰ Time: 6:00 PM
📍 Location: Disotto
Reserve your seat today and toast to the beauty of spring with us!
Reviews can only be made by diners who have eaten at this restaurant
4.7
4.7 based on recent ratings
4.7Food
4.7Service
4.7Ambience
4.5Value
Noise • Moderate
Loved For
North Suburbs
Italian
Review summary
AI-generated from verified diner reviews
Disotto offers a cozy and inviting atmosphere with "delicious food" and a "friendly, attentive staff." Known for its "superb bruschetta appetizer and caesar salad," the restaurant stands out in a town full of Italian eateries. Many patrons appreciate the "fantastic service" and the feeling of being "like family." It's a favorite spot for regulars and newcomers alike, with "outstanding" dishes like the Spaghetti Carbonara and pollo alla Milanese. Despite some noise and service issues, Disotto remains a "reliable" choice for its "excellent" dining experience.
1,340 Reviews
S
Steve
Chicago3 reviews
5.0
Dined today
Overall 5
Food 5
Service 5
Ambience 5
By far (for many years now) the absolute best authentic Italian food on the North Shore, there’s nobody even close (and I’m Italian raised with homemade Italian food everday so I’m spoiled to say the least). Anyway if you want real homemade Italian food the likes of what you’d get by going to Italy then you have to try DiSotto, it’s the absolute best and I should know 👍🤣
1 person found this helpful
P
Pamela VIP
New Orleans4 reviews
5.0
Dined 2 days ago
Overall 5
Food 5
Service 5
Ambience 5
We celebrated my husband’s birthday at Disotto this evening! It was a great experience! The service was great and the food was fabulous! That Italian chopped salad was a meal to itself and the orecchiette was so tasty! We asked for the chilies on the side. I would especially like to thank our cheerful and resourceful waitress, Allie. She worked hard to make sure we had a great dining experience. We also enjoyed chatting with the manager, Justin. He was incredibly knowledgeable and helpful! We highly recommend dining at Disotto!
1 person found this helpful
S
S. VIP
Chicago17 reviews
1.0
Dined 5 days ago
Overall 1
Food 1
Service 1
Ambience 1
Check your credit card after your bill goes through as they charged me 200% for the tip as they added a zero after the tip!  If it were not for the credit card company to contact me, I probably would not have noticed. Very dishonest. 
DisottoResponded 1 day ago
Good morning,
I am very sorry to hear about this frustrating experience. I am the new General Manager and just started on Wednesday so I was not here when this error was made but I have been told that the server who made the error normally is very reliable and made an honest mistake. Whatever the case though, we clearly screwed up and caused a hassle for you. If the matter has not already been resolved please call me at the restaurant and I will take care of this personally for you. I'd also be happy to set up a a future reservation or carryout order and offer assorted appetizers on us or a round of drinks as a gesture of goodwill.
Scott McHugh
General Manager
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J
Joel
Chicago1 review
2.0
Dined 7 days ago
Overall 2
Food 3
Service 5
Ambience 5
I made my reservation 2 weeks in advance. We were seated on the lower level with a table of 16 high school girls celebrating a sweet 16. We were happy for them but not for us. Very very loud. Also it seemed like from the moment we arrived we were being pushed out. The food just kept coming. No time to digest or talk. We came for a nice evening and it just didn’t fit that bill. I doubt we will return unless we want a quick dinner☹️
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R
Regina
Chicago1 review
5.0
Dined on March 22, 2025
Overall 5
Food 5
Service 5
Ambience 5
Great lunch experience - bruschetta appetizer and caesar salad were superb.
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OT
OpenTable Diner VIP
New York City1 review
5.0
Dined on March 22, 2025
Overall 5
Food 5
Service 5
Ambience 5
José was very attentive to all our needs and helped us enjoy a fantastic evening with family! Will be back!
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c
chris
Chicago15 reviews
5.0
Dined on March 17, 2025
Overall 5
Food 5
Service 5
Ambience 5
We have been here many times. It is our favorite restaurant and we rarely go back to the same restaurant twice. This is one of the very few exceptions to that rule. The food is always fantastic. The hosts and the wait staff are always happy to see you and the service is great.
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J
Joan
Chicago6 reviews
5.0
Dined on March 16, 2025
Overall 5
Food 5
Service 5
Ambience 5
It was amazing! My first time! I brought friends and everyone raved!!
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C
Chris VIP
Chicago20 reviews
5.0
Dined on March 8, 2025
Overall 5
Food 5
Service 5
Ambience 5
Dinner was fantastic last night. Tasty pasta bolognese and a little pizza was perfect on a cold wet night. The staff is always so friendly and they do make you feel like family. In a small town full of great Italian restaurants Disotto stands out!
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T
Tom
Chicago6 reviews
5.0
Dined on March 8, 2025
Overall 5
Food 4
Service 5
Ambience 4
Overall great experience, great food, way above average better service
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FAQs
Disotto offers takeout which you can order by calling the restaurant at (224) 765-9490.
Disotto is rated 4.7 stars by 1340 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.