Diana American Grill

Review summary

1. c

   cody

   Houston

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great time! Enjoyed the show too will definitely be back
   

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2. P

   Paula

   Houston

   21 reviews

   4.0

   21 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was excellent and the service was good, we will definately return when going to the theatre.
   

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3. T

   Tina

   Houston

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was good. Love the convenience of the location.
   

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4. S

   Sophie

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We loved our server Francisco and our food was amazing! We just felt that the lights should have been lowered a little as the evening set in to really set the holiday feeling and ambiance.
   

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5. D

   Dawn

   Houston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy Diana after a show at the Hobby! The food and service is always great!
   

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6. B

   Brenda

   VIP

   Houston

   3 reviews

   3.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Once the waitstaff took our order - the food came out pretty quick…nobody ever checked back - had to get up and go find waitstaff for a salt and pepper shaker. Drinks were never refilled and dishes were not cleared - dessert was served with dinner dishes still on the table. Service has gone way downhill - this used to be such a great place.
   

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7. H

   Harry

   VIP

   Houston

   31 reviews

   3.0

   31 reviews

   Dined on November 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was slow and inefficient. Food was bland and tasteless. Six dollar Coke served was flat and dated expired June 2023. No refund. under new management.
   

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8. B

   Bryan

   VIP

   Houston

   10 reviews

   5.0

   10 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent venue when seeing at show at the Hobby Center. Food and service is excellent.
   

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9. J

   Janet

   VIP

   Houston

   102 reviews

   2.0

   102 reviews

   Dined on November 7, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Where to start? At the hostess stand, the two ladies were not welcoming at all. When they finally found our reservation, they merely pointed us into the dining room and said go right. Well, I'm pretty sure I could've done that myself. Moving on... water was not forthcoming. Neither was a server. When she arrived (and I could not tell you her name since she didn't tell us), she explained that she was very busy. Ok. Could we get some water? And we'd like to order some wine. When she finally came back to take that order, we understood that we needed to order our entrees whenever she was there again. We explained that, likely like many others in there, we had tickets to the show. Our server informed us that the main singer wouldn't go on until 9pm so we had plenty of time. Never mind that we might want to go to the bar before the show, use the restrooms, and/or see the opening act before the main event. And isn't that our decision? So. Weird. We had a 6pm reservation for a reason! Is the wine coming? Is it not coming? Never mind about the wine but I see other tables with bread, could we have some too please? Well, apparently not because that never came either. I ordered a steak and finally had to walk over to the bar to ask for a steak knife. Honestly, the food was all good. I can't fault the kitchen for anything. But the service is crazy bad. When I asked for the check, she had it with her (that's good) and it was correct (that's good too). But for as much time as she spent walking past our table, that was the point at which our server decided to stay right at my side (literally) while I decided the tip. I can only say that I'm glad that the restaurant does not add an automatic gratuity to parties of four because we really did not have time to argue but I would have. This is a shame. It's a beautiful restaurant and the kitchen is doing it's job well. The front of the house needs some serious Give A Damn and they just do not have it.
   

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10. J

    Joyce

    Houston

    3 reviews

    3.0

    3 reviews

    Dined on November 2, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2

    I had requested a table by the window, but they said they couldn’t do that because of other reservations.. Well, there were at least three empty tables by the window the whole time we were there.
    

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