Deck.

Review summary

1. R

   Rachel

   VIP

   Denver

   23 reviews

   4.0

   23 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   Atmosphere is nice. Food was ok but service took so long. We are on island time and fairly patient but the pace was maddening. No one even came by so we could get another drink or consider dessert. Had to send my family back to hotel while I waited and waited and waited on waitress to close us out. We maybe saw her twice or three times the whole time we were there for dinner. Really put a damper on things.
   

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2. S

   Sunny

   VIP

   Vancouver

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No food available. Low quality.. really upset with the night.
   

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3. J

   Judy

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We planned our dinner early to catch the sunset and just in time for happy hour too! It was a nice experience and would definitely do again.
   

   Deck.Responded today

   Aloha Judy! Thank you for choosing Deck! I am thrilled to hear you enjoyed your time dining in with us! We hope to see you again soon, mahalo!
   

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4. M

   Michaela

   County Durham

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcoming staff helped create a wonderful atmosphere. Fantastic views and staff offering to take pics for your party is great. The food was delicious and happy hour drinks great value. Highly recommend.
   

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5. 光男

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ダイヤモンドヘッドが正面です。 料理はエッグベネディクトは普通でしたがフレンチトーストが日本のイメージと違う揚げパンのようなものでしたがとても美味しいです。おすすめです。 日本語ができる人もいるし開放感もありとてもいいです。
   

   Deck.Responded today

   Aloha! この度はDeckにご来店いただきましてありがとうございます。お近くにお越しの際には是非またご来店くださいませ。Mahalo!
   

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6. j

   jason

   San Francisco

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was terrible. So many items you could tell were out of a jar
   

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7. T

   Tsukimi

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The atmosphere and food were even better than what I had seen in the photos—it was absolutely fantastic. However, it might have been a busy time, as the wait for the food was a bit long.
   

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   Deck.Responded 2 days ago

   Aloha Tsukimi! We're overjoyed to hear that you had a fantastic experience at Deck.! It's always a pleasure to know that our photos match up with our food on offer. We're glad that you found the atmosphere and service to your liking as well. We're sorry to hear that the wait for your food was longer during a busy time. We appreciate your patience and understanding. We look forward to welcoming you back soon. Mahalo!
   

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8. S

   Shannon

   Sacramento

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We made these reservations for our Christmas dinner. At the time the later dining time was available. They were out of numerous key items on the menu. The menu is very limited itself. Unfortunately, we had to ask for refills and I believe it’s eight dollars for an iced tea which is outrageous . I think overall if you can enjoy before sunset and actually enjoy the view that would be probably the number one seller.. our server was very sweet but shorthanded, and couldn’t fulfill the request which were minimal in a timely manner.
   

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9. L

   Lisa

   San Francisco

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had reservations for 11 on Christmas night. Our table was ready when we arrived and had attentive service from the moment we checked in. Our server was very good from refilling water to remembering who had what items when it came to splitting the bill. Food was very good. We ordered numerous appetizers, all good, along with our entrees. The not so good points is they had a limited menu for food. They also did not have a few items on the menu that evening. It's a bit loud in there to carry on much of a conversation.
   

   Deck.Responded 2 days ago

   Thanks for the feedback, Lisa! We're delighted to hear that you had a great experience at Deck. Our team always aims to provide attentive service and delicious food, so we're glad to know we hit the mark during your visit. We understand your concern about the limited menu and we appreciate your feedback on that. We're always looking for ways to improve, so your feedback is truly valuable to us. We hope to serve you again soon! Mahalo!
   

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10. S

    Stefanie

    Munich

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    We were quite disappointed. We reserved a table for two at 7 PM in the outdoor area. Instead, we were seated at a tiny table on the edge of a walkway, where we had to sit next to each other due to limited space. When I reserve a table for two, I expect to be seated opposite my partner so that we can look each other in the eye. The place was crowded and quite loud, making it difficult to have a normal conversation, even sitting next to each other. We ordered soda with free refills, but the drinks were only refilled once, and that was after we had already finished eating. The glasses were smaller than the initial ones, and my husband’s Coke tasted watered down. For starters, we ordered sliders, followed by a Caesar Salad with Chicken and Roasted Salmon with mashed potatoes as entrées. Unfortunately, all the food arrived at the same time, completely overloading our tiny table with plates. The sliders tasted no better than something from a fast food chain. The chicken in the salad was very dry and lacked seasoning. The salmon was cooked adequately but wasn’t juicy, and the accompanying Brussels sprouts were deep-fried and extremely oily. While the sprouts were well-seasoned, this did not match the mashed potatoes, which were bland in comparison. The waitress was friendly but not very attentive. Overall, our experience was extremely disappointing, and we spent far too much money on below-average food. It was the worst dining experience of our three-week vacation in Hawai’i. I cannot understand why Deck has so many good reviews. I would not recommend it at all.
    

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