Culinary Dropout - Charlotte

Review summary

1. j

   judy

   VIP

   Charlotte

   13 reviews

   4.0

   13 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good restaurant with parking validation, which is very convenient for South End.
   

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2. A

   Allison

   VIP

   Coastal Georgia

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   In the beginning, our server was kind and seemed happy to be there. She was excited it was our first time and explained to us how the menu worked, etc. Our drinks and food came out quick, however my pasta came out lukewarm at best. I didn’t want to say anything at all because I hate complaining, but even if I wanted to, it was like our server never came back once the food came, which someone else brought. We were low on water and our drinks by the time she finally came back. We asked for two more drinks and water refills and she asked if we wanted to see a dessert menu. We said yes, and this was the last we saw of her for over 30 minutes and then I grabbed her attention and she came over with a check which didn’t have our drinks on it so they clearly hadn’t been even rung in. I told her we were waiting on the drinks and dessert menu and she was kind of just pushing the check. I said we still wanted the drinks and gave up on the dessert menu at that point. It had been like 15 more minutes and she walked by saying that the bar was catching up. 10 more minutes go by and she is coming over with the wrong drinks. One was what my fiancé had before but the other was completely different. When we told her what we had ordered she almost seemed annoyed. I don’t know how much time passed before the drinks actually came but she said she would just run the check without the drinks which we thought was nice. Then a manager came over 15 minutes later with the check and was explaining to us that the check was wrong and this was the new check. Well, that check had the drinks we did order on it AND the two she rang in that we did not order. I was really uncomfortable because the manager was kind of acting like we were being difficult. Then the type of bourbon changed increasing the price on each ticket. Then the server came with the last check showing only the total, not showing us items, asking if this total was correct. It was just really awful and we won’t be back.
   

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3. E

   Emily

   Charleston

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   They clearly didn’t prepare for Christmas Eve dinner. Multiple entrees were not available. What we ended up getting was just ok. My entree was entirely too spicy and I’m one that actually enjoys spicy, but this was too much. I couldn’t eat much of it. My husband’s entree was just meh. The waitress was friendly but was easily distracted. The only great things were the dessert and the ambiance. Last year in Christmas Eve everything was EXCELLENT here but this year they really dropped the ball. We will not be back.
   

   Culinary Dropout - CharlotteResponded 3 days ago

   Hello Emily, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your visit didn't meet your expectations, especially on such a special occasion as Christmas Eve. We understand your concerns about the menu availability and the level of spice in your dish. We always aim to serve our dishes with a balance of flavors, and we regret that we fell short this time. We're glad to hear that you enjoyed the dessert and the ambiance. Your feedback is crucial to us as it helps us improve. We hope you'll reconsider and give us another chance to make it up to you in the future. Best Regards, Sean Simon General Manager
   

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4. D

   Danielle

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and food. We ordered a the pork belly nachos, roasted salmon, fried chicken, bolognese, and shrimp and duck entrees. Everything came out quickly and tasted fresh. We look forward to returning.
   

   Culinary Dropout - CharlotteResponded 3 days ago

   Hello Danielle, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you enjoyed your meals, especially the pork belly nachos, roasted salmon, fried chicken, and bolognese. We strive to provide fresh, flavorful dishes and it's great to know we hit the mark for you. We appreciate your feedback on the value and we're always working to provide the best experience for our guests. We're looking forward to welcoming you back soon! Best, Sean Simon General Manager
   

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5. V

   Vincent

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time catching up with my friends before the Christmas holiday took over. The Chicken Cacio y Pepe was delicious, and everyone enjoyed their meals.
   

   Culinary Dropout - CharlotteResponded 3 days ago

   Thanks for the review, Vincent! We're thrilled to hear that you and your friends had a great time before the Christmas holiday. It's wonderful to know that you enjoyed our Chicken Cacio e Pepe and found our meals to be delicious. We always strive to provide top-notch food and service, so your kind words mean a lot to us. We look forward to welcoming you back soon for another memorable dining experience! Sean Simon General Manager
   

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6. J

   Jason

   Charlotte

   37 reviews

   5.0

   37 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I’ve been to a CD location in Tempe many times, but first time visiting this location in CLT. The service from Josh was wonderful and the food was just as good as my visits in Tempe. Parking validation is a nice plus for the area too.
   

   Culinary Dropout - CharlotteResponded 5 days ago

   Hello Jason, Thank you for your kind words about our service and food. We're thrilled to hear that you enjoyed your experience, and that our parking validation helped make your visit more convenient. We appreciate your feedback and hope to see you again soon. Best, Sean Simon General Manager
   

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7. N

   Nick

   Greater Boston

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and service were great, Bloody Mary was sub par at best.
   

   Culinary Dropout - CharlotteResponded 5 days ago

   Thanks for the review, Nick! We're thrilled to hear that you enjoyed our food and service. We appreciate your feedback on the Bloody Mary and we're always looking for ways to improve. We're glad you found value in your experience and we hope to see you again soon. Thanks again for your kind words. Best, Sean Simon General Manager
   

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8. C

   Chatecee

   Charlotte

   4 reviews

   3.0

   4 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was okay, but our server was terrible. Which made the experience even worse.
   

   Culinary Dropout - CharlotteResponded 6 days ago

   Thank you for leaving us a review. We appreciate you taking the time to leave us a review so we can learn and grow from it. We strive every day to offer great hospitality and quality food and beverage and we hate that we missed the mark this weekend. I would love the opportunity to invite you back and wow you with the quality and standards I know my team can provide. I hope to hear from you soon! Sean Simon General Manager
   

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9. M

   Madison

   Orlando

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been going to Culinary Dropout in Arizona for a couple of years now — and this location is just as amazing!! The staff / manager were incredible, as was the food for the price point. 10/10 recommend :) Such a great spot for a birthday, date or even to watch football on a Sunday! Please go!!
   

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   Culinary Dropout - CharlotteResponded 5 days ago

   Thanks for the feedback, Madison! We're thrilled to hear that you enjoy our food and service. It's great to know that our location is equally as amazing for your special occasions, as well. We're grateful for your support and recommendation. Looking forward to serving you again soon! Sean Simon General Manager
   

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10. H

    Hannah

    Charleston

    1 review

    3.0

    1 review

    Dined on December 21, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food was okay. The service was okay. The best part was the live singer, she was very good and fun to listen to.
    

    Culinary Dropout - CharlotteResponded 6 days ago

    Thanks for the review, Hannah. We're glad to hear you enjoyed the entertainment! We're always aiming to improve our guests' experiences, so your feedback is valuable to us. I would love to hear more about your experience so we can grow from our shortcomings. Hope to hear from you soon!
    

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