Covewood - Mission Bay Resort

Review summary

1. T

   Tom

   Chicago

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   The vegetable entree was excessive salty, the potatoes with the halibut were runny instead of mashed. Service was poor - slow and not attentive to our needs. - no plates for the mussels.
   

   Covewood - Mission Bay ResortResponded 4 days ago

   Hi Tom, Thank you for your feedback. On behalf of our team, we sincerely apologize we missed the mark in delivering a memorable experience. Please note we have taken your feedback to help grow our staff. Please contact Virginia, our Restaurant Director, directly to share more details on this visit. Thank you.
   

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2. M

   Maria G

   San Diego

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place has great views and the service was above excellent!
   

   Covewood - Mission Bay ResortResponded on December 7, 2024

   Hi Maria, Thank you for your 5-star review! We are happy to hear that you enjoyed your dining experience and look forward to your next visit. Thank you.
   

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3. C

   Courtney

   San Diego

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   We came for their Thanksgiving 3 course meal which was mediocre at best. It cost us $330 for 3 meals and 2 drinks. I'm really disappointed. We were hoping for something special given that it was a holiday and unfortunately were met with insanely overpriced, half way decent food. I would not recommend their holiday dining experience.
   

   Covewood - Mission Bay ResortResponded on November 30, 2024

   Hi Courtney, Thank you for your feedback and we are very sorry to hear that we missed the mark on your Thanksgiving meal. We will pass on your concerns to our team in hopes that we can do better next time. Thank you.
   

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4. B

   Brian

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service. The Prime Rib was amazing. Our server Anna was just perfect and on top of everything. We will definitely be back soon.
   

   Covewood - Mission Bay ResortResponded on November 30, 2024

   Hi Brian, Thank you for the 5 star review! We are very happy to hear that you enjoyed your Thanksgiving meal here at Covewood. We will make sure to pass on your kind words to our team and we hope to see you again soon. Thank you.
   

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5. S

   Sean

   San Diego

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   We attended thanksgiving dinner here in 2023 and it was a fantastic experience. Because of this we decided to attend in 2024 and even bring friends. Unfortunately the 2024 experience was far from expected. There were no traditional sides. The turkey was served three ways and was dry. Overall it felt very overpriced and not worth the cost. The silver lining is that the drinks were delicious and well done.
   

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6. N

   Natta

   VIP

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The location is good ~ nice view. The services are good too.
   

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7. K

   Karl

   VIP

   San Diego

   15 reviews

   5.0

   15 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant contained within Mission Bay Resort. A little bit off the beaten path but well worth it. Very friendly and proficient staff. Beautiful bayside location. Delicious food amid elegant surroundings. Highly recommended!
   

   Covewood - Mission Bay ResortResponded on November 30, 2024

   Hi Karl, Thank you for the 5 star review! We are very happy to hear that you enjoyed your dining experience at Covewood. We will make sure to pass on your kind words to our staff and hope to see you again soon! Thank you.
   

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8. L

   Lucie

   San Diego

   4 reviews

   2.0

   4 reviews

   Dined on November 18, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

    I’ve waited to write this review because I was so upset. I wanted to cool down. It’s been over three weeks and I’m still just as disappointed so here it goes We made reservations to go here for my daughter‘s birthday and was excited to try out the new restaurant. The hostess that called me was great, but when we arrived to the restaurant, the host was terrible. Claudio you need to take what you’re doing more seriously because no one wants to be talked to the way you did and we’re going out of our way to patronize this business and spend money and try to enjoy an evening out for a special celebration. No idea why they made you the host or if you had a bad night, but you were exceptionally bad He was rude, sarcastic, condescending, and overall put a big damper on our entire evening. Luckily our server was fantastic and so was the weight staff and the food was incredible. I give the restaurant five stars and I give himzero. Our other person that was stand out Juan L but in a good way. Thank you so much for everyone else and hopefully other people don’t have the same negative experience.
   

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9. K

   Kelly

   Cleveland

   1 review

   4.0

   1 review

   Dined on November 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was our 1st time there. Beautiful location and comfortable. Our service was very nice, but missed the mark on a few things. My son never got a steak knife for his steak. We bought our own cake in , he just dropped it of at the table. We had to ask for plates and forks. He could have been a bit friendlier.
   

   Covewood - Mission Bay ResortResponded on November 5, 2024

   Hi Kelly, I am very sorry to hear we that we missed the mark on your dining experience here with us at Covewood. We appreciate the good and not so good feedback and will make sure we address with our team accordingly. Please feel free to reach out to me personally the next time you come in. I can be reached at 619-275-8921. Thank you, V Meyers
   

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10. E

    ERIKA

    San Diego

    5 reviews

    3.0

    5 reviews

    Dined on November 3, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    BL wedge salad is amazing! Atmosphere was nice, it was cold out but they had a fire and heaters on. I didn't like my drink but it's ok! Everything else was fabulous.
    

    Covewood - Mission Bay ResortResponded on November 5, 2024

    Hi Erika, I am very sorry to hear that you did not have a great experience dining with us at Covewood. It sounds like we missed the mark in multiple areas. Please feel free to reach out me at 619-275-8921, as we would love the opportunity to make this right. Thank you again for your feedback and hope to hear from you soon. Thank you, V Meyers
    

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