Copperleaf Restaurant & Bar

Review summary

1. G

   Giana

   Hawaii

   7 reviews

   1.0

   7 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   I was fooled by reviews again. I brought 7 of my family expecting what I read from the reviews paying $980 It was like small hotel breakfast.. I’ve been lots of hotel buffets but it was quite embarrassing to my family this time. We all agreed that the food was not good and the atmosphere was not like cozy or anything.. it was just a small hotel breakfast buffet i would say cost about 30-50 dollars max. I have nothing else to say but really hate the wrong reviews.
   

   Is this helpful?

   Report
2. J

   Janis

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Adrianna was great. The table mates next to us were very nice.
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Janis, thank you for the amazing five star review! We're thrilled to hear that you loved your meal with us, including the great service Adrianna provided. It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
3. ET

   EdwardT

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We’ve been coming here for years. It is reliably good food and an experience and setting that our friends and family enjoy. This year for Thanksgiving was slightly different. Our reservation was for 4pm however we waited in a long line for almost thirty minutes to be seated. From what I gathered, they were seating for the buffet in 3-4 groups throughout the day. It was not as enjoyable as the past and we felt rushed in that we had to get in and get out before the next group was to enter. This style also caused lots of traffic out front and really stacked up the folks visiting the buffet. We’ll think again when planning our next holiday. The food was 8 out 10. The price was outrageous. I know the cost of everything is up, however, $130 per person was too much given the entire experience. We knew the cost going in but were hoping for an experience that would justify the price, not cram in folks like cattle. I think we’ll keep this place in mind for regular dinner, happy hours, and give them some time to rethink their approach to holidays. In talking to the staff they seemed to feel the same. We witnessed a few staff and managers having some heated conversations which was unexpected.
   

   Is this helpful?

   Report
4. E

   Edi

   Seattle

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The special holiday buffet is FABULOUS. Name a thanksgiving food, they had it. Freshly shucked oysters, snow crab claws, carved to order turkey and roast beef, sides galore, crème brûlée and so much more. It was very festive and worth every penny!
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Edi, thank you for the glowing five star review! We're delighted to hear that you loved your Thanksgiving meal with us, including the wide selection provided and festive atmosphere! It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
5. H

   Heather

   Chicago

   5 reviews

   vip
   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Came for the Thanksgiving buffet. Overall it was good, but didn't quite meet expectations—especially for the price. The good: - The lodge itself is lovely. The grounds of the place are lovely, and the view out of the ballroom windows was so perfectly autumn. Great ambiance. - The food quality was pretty good overall. The mashed potatoes and vegetable dishes were absolutely delicious. The seafood bar was definitely a highlight. The shrimp were huge and so good. Dessert too—the spiced creme brûlée and tiny pumpkin pie tarts were amazing. The bad: - Getting in for the seating time seemed unnecessarily complicated—instead of checking in as people got there and being given a table number, everyone was just milling around until it was time and the host had to individually hand out table numbers to the large crowd. Probably took 10min for us to actually get in there! - Sadly the prime rib I got was not at all tender, which was a bummer. I did see other people who appeared to have nicer cuts, so maybe it was just me. Salad bar/appetizers were just ok. Nothing special there, but good to have healthy options. The just ok - Beverage service was fine. The servers seemed quite lost when it came to handing out drinks, which was odd considering the table numbers! We were asked if we ordered cocktails multiple times, but they were for tables around us. - Our table seemed small for 3 people at a buffet. It seemed that we were sat at a table for two, which was cramped. Suggestions: - Definitely need to streamline the check-in process for seating times. - Would love to see a salmon option for the main protein, and also mac and cheese! Overall a fun Thanksgiving experience, but for the price I'm not sure if I'd go again.
   

   Copperleaf Restaurant & BarResponded 1 day ago

   Dear Heather, Thank you for taking the time to review your recent dining experience at Copperleaf Restaurant! We are so happy you enjoyed the Lodge, the gardens and grounds, the ambiance, and the amazing food options offered at our Thanksgiving buffet. We regret to read the check-in process, and the timing of the service was not to your liking. We’d love to hear more about your dining experience. Please reach out to our hotel or restaurant manager at your earliest convenience. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Kind regards, Copperleaf Tam
   

   Is this helpful?

   Report
6. M

   Mark

   Seattle

   32 reviews

   vip
   5.0

   32 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Thanksgiving buffet there with my family. It was very easy to make reservations through OpenTable. Copperleaf is location in the Cedarbrook Lodge. Beautiful location... Even though there were a number of people dining there at the same time, Everything was organized and well planned. Lots of food options available at the buffet. I particularly liked all the salad options they had. The Thanksgiving turkey was perfect. Our table was in a quiet dining area close to windows that overlooked the hotel grounds. The staff were very helpful. They would be the main reason I would return. It felt like a very special place.
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Mark, thank you for the glowing five star review! We're delighted to hear that you loved your Thanksgiving meal with us, including the location, the food options provided at the buffet, the turkey, friendly staff, and setting! It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
7. C

   Carolyn

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone in our party thought that this was the best holiday buffet in a restaurant we have ever had. The cocktails, wine, and dishes we had were quite delicious; I especially enjoyed the roast prime rib! All staff we interacted with, especially our server, were attentive, friendly, and demonstrated pride and pleasure in their role. Kudos to Copperleaf!
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Carolyn, thank you for the amazing five star review! We're thrilled to hear that you and your party loved your meal with us, including the friendly service provided by our staff, the cocktails, wine, and food, especially the roast prime rib! It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
8. S

   Shanelle

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate here for the thanksgiving buffet. The food was delicious! From the appetizers, salads, raw seafood bar, main dishes and everything else! It was so worth the price. In addition, the staff were so lovely and friendly from the beginning to the end of our lunch. I am impressed! Will definitely be back again :)
   

   • 

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Shanelle, thank you for the lovely five star review! We're delighted to hear that you loved your Thanksgiving meal with us, including the food and friendly staff. It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
9. S

   Suzanne

   Atlanta Metro

   13 reviews

   5.0

   13 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for lunch for our 31st wedding anniversary with our family. The food was wonderful and the service was even better!! Great place to spend a special day!
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Suzanne, thank you for the amazing five star review! We're thrilled to hear that you loved your meal with us, including the food and great service provided by our staff! Thank you for choosing us for your special anniversary. It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

   Is this helpful?

   Report
10. C

    Cheryl

    Seattle

    11 reviews

    4.0

    11 reviews

    Dined on November 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Marco is the best. Always makes me happy when he is my server. Food remains awesome. Chicory salad was particularly good. As was the Copperleaf Manhattan, best that I’ve had! Thank you Copperleaf for maintaining g you high standards all these years
    

    Copperleaf Restaurant & BarResponded on November 25, 2024

    Hello Cheryl, thank you for the great review! We're delighted to hear that you enjoyed your experience at Copperleaf Restaurant, including the chicory salad, the Copperleaf Manhattan, and excellent service provided by Marco! It'd be our pleasure to have you back for another amazing meal in the near future. Cheers! The Copperleaf Team
    

    Is this helpful?

    Report