Cooper's Hawk Winery & Restaurant - Toledo, OH

Review summary

1. C

   Chamal

   Detroit

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We’ve come here plenty of times (this location and in MI); this was the worst experience. The waitress seemed aloof and overwhelmed. We get it, it is Thanksgiving. She never repeated to confirm things, so we were under the impression that she heard us. When we asked for things that should’ve made it to our table in time, “oh I didn’t hear you. You guys are talking really low.” Why not say that or ask us to repeat ourselves? Instead you nod your head as if you heard wth we said. 🙄. Brought our toddler an apple juice in a can, with a straw. I said “do you have a child’s cup with a lid?” She replies, “oh only lemonade, or other juices are served in those cups.” I stared at her and then she says “I can get you a child’s cup if that’s what you’d like.” I wouldn’t have asked about it if I didn’t want it. Maybe she doesn’t have children but the average parent tries to avoid spill accidents at all costs. To me it was common sense to just get a cup with a lid, regardless of how things are usually done. That’s just unnecessarily bureaucratic. The Thanksgiving meal was terrible and I didn’t even order it. I tasted my husband’s and the turkey was juicy but it was bland. The stuffing was dry, crumbles and tasted as if it had been sitting and was tossed in the microwave. The cheesecake had a piece of paper on the side of it as if it was just unraveled from Meijer or Kroger bakery. My Parmesan chicken was great however. I overheard another waitress for the table behind us and that waitress needs to be re-trained on etiquette. She asked the patron to “sniff the glass and see if this one had wine in it…” before she refilled their glass with Pellegrino water. Another waiter served the drinks palm to rim. The list could go on. Don’t worry, I won’t put this experience on my blog. I’ll be returning though and I hope to write a different review. ❤️
   

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2. S

   Sue

   Toledo

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our waitress was great. Food was very good. Service was as good as to be expected since it was so very busy on Thanksgiving. I’d like to go back again when it is not a holiday.
   

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3. L

   Linda

   Toledo

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent. Bar service is always slow.
   

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4. D

   Debra

   Toledo

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went there for Thanksgiving. All of the staff was fantastic. Our food was amazing and best of all, no clean up. This may be a new tradition.
   

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5. E

   Edie

   Toledo

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for their Thanksgiving dinner . . . . it was excellent. Restaurant was very busy but we didn’t have long waits for our beverage orders or meals. Our daughter ordered off the regular menu, husband and I had the turkey dinner. Turkey was perfectly cooked with good flavor, typical Thanksgiving sides.
   

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6. L

   Laura

   Toledo

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Thanksgiving dinner for a reasonable cost. Service was great! Would definitely recommend going here for Thanksgiving next year.
   

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7. C

   Carol

   Naples

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving dinner was best we have ever had at a restaurant!! Thank you!! Fabulous!!!
   

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8. A

   Anne

   Toledo

   18 reviews

   vip
   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family decided to eat out for Thanksgiving and what a great choice. The food was delicious (including the special Thanksgiving dinner plate) and wine superb. Joined the wine club upon the recommendation of our server, Robert. Robert was fantastic! So cheery, especially working a holiday. He took great care of us and will be requesting him upon our return. He felt like part of the family gathering! Thanks so much for making our holiday special.
   

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9. A

   Angelica

   Cleveland

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were able to dine at the bar and had a lovely meal with attentive service.
   

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10. D

    David

    Toledo

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was spectacular, noise from a very obnoxious guest at a nearby table made hearing server almost impossible. No one seemed willing to tell this customer to "shut up"....After that customer left...the evening was perfect!!!
    

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