Complicated Pilgrim

Review summary

1. K

   Katie

   Memphis/West TN

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was pretty great, but service was sooo slow. We were there for over 30 minutes before receiving our cocktails that were ordered when we were first sat. The drinks came out with our before dinner salads. Not sure if they were understaffed or what, but everything seemed to take forever. It really clouded the overall experience unfortunately.
   

   Complicated PilgrimResponded 2 days ago

   Hello Katie, Thank you for taking the time to share your experience at Complicated Pilgrim. We're glad to hear that you enjoyed our food, but we're sorry to hear about the slow service you encountered. We pride ourselves on providing efficient service and it's clear we missed the mark during your visit. We appreciate your patience and your feedback, as it helps us improve. We hope to have the opportunity to provide you with a more seamless dining experience in the future.
   

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2. M

   Mal

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was top-tier some of the best I've ever had. The food was decent; the steak was pretty good, and the fries surprised me they paired well with the steak. The sauce for the steak was also a nice touch. If you enjoy dining solo, this place is definitely worth a visit
   

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3. C

   Chuck

   Memphis/West TN

   40 reviews

   5.0

   40 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my mom for lunch and had a great time. Very clean and modern with views of the outside and some Memphis art to enjoy. My mom loved the salmon and I had a good ol burger - all wonderful. Great service and will be back.
   

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4. K

   Kate

   Washington DC

   4 reviews

   4.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was very salty. The octopus dish was so over salted that the palate was burned for other dishes.
   

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5. K

   Kelly

   Memphis/West TN

   44 reviews

   vip
   5.0

   44 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous, arty and fun decor/ambiance. Delicious king pao Brussels. Good service and wine list.
   

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6. A

   Alisa

   Jacksonville

   5 reviews

   5.0

   5 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saturday brunch was delicious. Service was prompt and intuitive. Thanks Kendyl!
   

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7. L

   Laura

   Dallas

   1 review

   vip
   4.0

   1 review

   Dined on October 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had booked a reservation for this brunch several days in advance. Upon arrival, they had limited tables and someone staying in the hotel had already put their name on the list waiting for a table. The staff seemed overwhelmed with the volume of people that they were serving, and it was obvious that the other table that waiting had been a bit more noisy and aggressive about their wait time. The restaurant decided to see them in the last table that was in the back primary seating area… And offered us a table as you walk in the front door away from all of the main dining. I declined it and waited for a table to be available. Upon being seated the service was fairly good and the food was amazing. I don’t think the situation was handled well, and I do not think they honored my reservation. It doesn’t give a clear perspective tocritique the situation with the stars… Because entry was not great but the dining experience was lovely. I think that there is probably not enough staff for a high volume periods of time and there is some additional training needed. 
   

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8. s

   shaun

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   High quality experience in a great location. Victoria provided top notch service.
   

   Complicated PilgrimResponded on October 29, 2024

   Thanks for the feedback, Shaun! We're thrilled to hear that you enjoyed your experience with us. We strive to provide our guests with a memorable experience, and your kind words affirm that we're on the right track. We look forward to serving you again soon. Best wishes, The Management Team at Complicated Pilgrim.
   

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9. E

   Elisabeth

   Nashville

   11 reviews

   vip
   5.0

   11 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved the brunch at the Complcated Pilgrim. Possibly the best gravy I've ever had and I've had a lot of gravy! Lol
   

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10. R

    Ron

    Memphis/West TN

    2 reviews

    2.0

    2 reviews

    Dined on October 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    Service was pleasant but very slow. Wife was not are her dish included meat (description was not forthcoming). It was cold. Brussels sprouts were delicious. There was contain the bill and was billed twice.
    

    Complicated PilgrimResponded on October 29, 2024

    Hello Ron, Thank you for taking the time to share your experience with us. I'm so sorry to hear about the issue with your wife's dish. I apologize that we did not double check for any allergies or dietary restrictions. We would love the opportunity to make it up to you on another date if you would be willing to give us the opportunity.
    

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