Ciclo

Review summary

1. A

   Annette

   Austin

   31 reviews

   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful space with covered outside patio. I enjoyed the menu but was a little put off by the door blowing my menu off the table whenever the door opened. Overall, the service was prompt and good. From cocktails to apps to mains, everything was well prepared and tasty. I had the chicken and waffles (savory) and my sister had the pancakes. Delicious! Definitely try out this locale!
   

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2. F

   Frederick

   Seattle

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food wasn’t as fancy as the photos and they put too much seasoning on the ribeye. Imagine that, seasoning on a ribeye that’s not simply salt and pepper.
   

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3. R

   Roxana

   VIP

   London

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, very well cooked everything (especially the chicken), amazing desert. Service is outstanding
   

   CicloResponded 6 days ago

   Roxana, we're so happy to see you had such a great experience with us, from the service to the perfectly cooked food! We're hopeful to see you again soon. Thank you for spending precious time with us!
   

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4. E

   Eddie

   VIP

   Austin

   15 reviews

   5.0

   15 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John (our server) is always an amazing host. Food is amazing and with his level of service we always feel taken care of.
   

   CicloResponded on February 7, 2025

   Eddie, thank you for your kind words! We're delighted to hear that John made your experience so special—he truly embodies the hospitality we strive for. We’ll be sure to share your compliments with him! Looking forward to welcoming you back for another amazing meal soon.
   

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5. OT

   OpenTable Diner

   VIP

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great garden/river view, food and ambience. I was a fan of its pre-2018 predecessor, TRIO. Ask for Edwin as your server. A class act and perfect waiter.
   

   CicloResponded on February 4, 2025

   Thank you for your kind words! We're delighted you enjoyed the garden and river views, as well as the food and ambiance. TRIO was certainly a beloved spot, and we're honored to continue that legacy at Ciclo. We’ll be sure to pass your compliments along to Edwin—he truly is exceptional. We look forward to welcoming you back soon!
   

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6. h

   helena

   VIP

   Dallas

   64 reviews

   5.0

   64 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing experience ! Julio our waiter was exceptional and everything was a 10 !!
   

   CicloResponded on January 27, 2025

   Helena, we are so delighted to read you had an exceptional experience with us! How wonderful to see that Julio made such an impact, too. We hope to welcome you back again soon!
   

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7. S

   Sheena

   Austin

   10 reviews

   5.0

   10 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed brunch here, today! Great selection and yummy food!! We also enjoyed the live music and service was awesome!
   

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   CicloResponded on January 20, 2025

   Sheena, we're so glad you enjoyed a delicious brunch with us! It's great to know our hospitality and the live music made the experience even more memorable. We hope to welcome you back again soon!
   

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8. OT

   OpenTable Diner

   VIP

   Austin

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely New Year’s brunch. Lots of delicious choices.
   

   CicloResponded on January 13, 2025

   We're so appreciative of the opportunity to welcome in the new year alongside you, with great food and company. We hope to see you again soon in 2025!
   

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9. J

   Jackie

   VIP

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Attended the brunch. We have done this for years, particularly Mothers Day, but we were disappointed this year. Food selection was just ok. For 78.pp we didn’t think the selection of food was worth the cost. No Champagne offered either for New Years Day :(
   

   CicloResponded on January 2, 2025

   Thank you for joining us for brunch and for taking the time to share your feedback. While this brunch service was our traditional brunch offering and not a holiday brunch as you have enjoyed in the past, we are saddened to hear it did not meet your expectations. We sincerely apologize for any miscommunication and a less than perfect experience. We greatly appreciate your continued patronage and look forward to the opportunity to welcome you back and provide the exceptional experience you’ve come to expect. To discuss your experience further, please feel free to reach out directly at 512-685-8300. -Fernando Hernandez Jr., Ciclo General Manager
   

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10. L

    Laura

    New York City

    9 reviews

    2.0

    9 reviews

    Dined on December 25, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    We were there for Christmas Day. It was a very expensive prix fixe, $149pp + tax and gratuity. It was a buffet… one of the worst I’ve ever been to. The prime rib was fatty and extremely tough. There was only one salad with greens (which no one in my family liked). The rest of the food was either overcooked and/or not tasty at all. There were times when they ran out of food and you had to wait for it to be replenished. They ran out of asparagus altogether. I basically ate quinoa and a caprese salad for dinner. Such a disappointment for a restaurant at the Four Seasons.
    

    CicloResponded on December 31, 2024

    Thank you for sharing your feedback. We sincerely regret that the buffet did not meet your expectations and that certain aspects of the meal fell short of the high standards we strive to deliver. We understand how special holiday meals are, and we truly apologize for a less than perfect experience. We’d love the opportunity to restore your trust and provide the exceptional experience you’ve come to expect from us. If there’s anything we can do to make it right, please don’t hesitate to reach out directly. Warm regards, Fernando Hernandez, Ciclo General Manager, 512-685-8300
    

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