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Christchurch Harbour Hotel, Christchurch, Dorset

Christchurch Harbour Hotel

4.1
4.1
383 Reviews
£26 to £40
British
  • Good for special occasions
  • Romantic
  • Great for outdoor dining
Upper Deck Bar & Restaurant is a place where guests can kick back and relax at any time of the day – from early morning coffees and breakfast with spectacular harbour views across Mudeford Quay, to brunch and long lunches out on the alfresco terrace, to the buzz of dinner and night caps until the early hours.

Expect produce from our local larder and food you want to eat, with menus designed by Alex Aitken and a relaxed, restyled restaurant. The stylish new bar drifts out onto an outdoor terrace, for great food and alfresco cocktails as the boats sail by…

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Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    British, Seafood, Afternoon Tea
  • Hours of operation
    Early - Late, food and drink served all day
  • Phone number
    01202 483434
  • Payment options
    Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Alex Aitken, Craig McColm
  • Private party facilities
    We have a number of exclusive spaces available to book for breakfast, lunch and dinner. From celebrations to intimate gatherings, we promise to turn every special occasion into an unforgettable experience. Call one of the Events Team on 01202 400964 for more information and to book one of our exclusive spaces..
  • Private party contact
    Events: 01202 400964
  • Neighborhood
    Christchurch
  • Parking details
    <br>Ample free public parking is possible on site in the hotel grounds (reservation is not needed).
  • Public transit
    Wilts & Dorset Bus 121 operates from Christchurch and stops opposite the hotel.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 383 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.1Food
  • 4.1Service
  • 4.1Ambience
  • 3.7Value

NoiseModerate

383 Reviews
  1. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Reviewed on July 27, 2019

    1. Overall 1
    Arrived for a 6.30 reservation (the only one we could have before 9pm) with one extra guest for a table for three. We were made to wait for some time while the maitre d', who did not seem that pleased to see us, wandered off leaving us stranded at reception for some time whilst other guests, obviously more important guests streamed past us to their seats. Eventually a table was found and we were seated, once our order was placed the service went down hill fast. Any attempts to get the attention of the waiting staff was futile. The only attention we received was endless questions about how our meal was but when we needed anything, bread, for example, or wine it took some time to gain the attention of the staff and then even longer to actually receive what we had asked for. A request for mayonnaise for the chips was never fulfilled and there was a clear feeling that our requests for service were wholly unreasonable. The only exceptions to this appalling service were one waiter and the restaurant manager who were polite, if inaccessible, for much of the evening. The food was perfectly fine but nowhere near the standard we had hoped for having eaten regularly at The Jetty and The Harbour Hotel in Southampton and the bill was enormous in relation to the quality and quantity of the food. It is the first place I have ever eaten where I was tempted to take service off the bill. Also, curiously, the restaurant was never anywhere near capacity despite the lack of available slots to book tables for that evening. Overall the evening represented terrible value for money which is such a waste of an incredible venue in a spectacular location.

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  2. OpenTable Diner

    Dorset

    1 review

    4.0

    1 review

    Dined on February 24, 2017

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    lovely bar and seating area,staff very welcoming and friendly,good service,nice food and drink

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  3. OpenTable Diner

    Dorset

    1 review

    3.0

    1 review

    Dined on January 20, 2017

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Booked a table for 8.30 went and spoke to waiter he said he would come and get us when ready! nobody came! felt like we had been forgotten about, there was quite a few tables empty so could not see why we could of been seated earlier. I had to approach the waiter again then we finally got seated at a different table we had booked and people had been seated before us that turned up after we did! Once seated the sevice was very good, but one of our starter turned up cold had to send it back but it did come back fresh plate and hot mains were very nice. Was just a shame the start of the night ended up spoiling what we hoped to be a lovely evening.

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  4. KeithC

    London

    4 reviews

    5.0

    4 reviews

    Dined on January 18, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Harbour is wonderful. We stayed there on a one night, dinner, b and b offer.Beautifully clean, well appointed room, excellent dinner with all the special touches, breakfast overlooking the water ( once the frost had cleared!) and delightful staff. We also took advantage of the spa which was great. We would thoroughly recommend a visit to this hotel.

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  5. HampshireGrrrl

    London

    16 reviews

    5.0

    16 reviews

    Dined on January 15, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous as ever. Love this place. Booked on a deal and in winter it's too dark to see lovely view so window table not such a bonus but nice for quiet conversation. Food outstanding & good selection of wines by the glass. Service attentive but not intrusive. Thanks guys!

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  6. AKKX

    Dorset

    1 review

    5.0

    1 review

    Dined on January 5, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and delicious food, cooked to perfection. Very friendly waiter service and lovely atmosphere. A perfect dining experience to celebrate My Partner's 50th.

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  7. OpenTable Diner

    Hampshire

    1 review

    2.0

    1 review

    Dined on December 20, 2016

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    I went to HH for afternoon tea for a friends birthday. Having phoned the week before to confirm I was vegetarian, I reminded the staff again as we ordered our teas. A waiter then questioned "if I'd told anyone" as the chef had nothing prepared in the kitchen so it may take longer. I assured him I had phoned to confirm this but felt quite taken aback since being vegetarian is not a disease and shouldn't be too challenging for a chef! When the tea came out, the waiter could not tell me which sandwiches were vegetarian so the entire tea was removed again whilst I was asked once more "if I'd told anyone!". Finally it was given back but nothing was described from the tea, which was a shame as we'd have liked to have known what we were eating and also there was no choice of different teas to drink which was a shame. I left feeling pretty embarrassed.

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  8. OpenTable Diner

    Dorset

    1 review

    5.0

    1 review

    Dined on December 20, 2016

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    We had a lovely lunch to celebrate my husband's birthday. We chose the set lunch menu which was very good value for money.

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  9. OpenTable Diner

    Dorset

    2 reviews

    3.0

    2 reviews

    Dined on December 18, 2016

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Food was very average. Service and environment were fantastic. Good for a drink but food was nothing special.

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  10. MartynH

    Dorset

    1 review

    4.0

    1 review

    Dined on December 18, 2016

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4
    Food excellent. Service a bit slow, before the meal trying to get a drink, particularly as we were there early and there were only a couple of other guests there. Service between courses very slow.

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FAQs

Christchurch Harbour Hotel is rated 4.1 stars by 383 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Christchurch Harbour Hotel

Christchurch Harbour Hotel & Spa, 95 Mudeford, Christchurch, Dorset BH23 3NT

Additional information

  • Neighborhood
    Christchurch
  • Hours of operation
    Early - Late, food and drink served all day
  • Price
    £26 to £40
  • Cuisines
    British, Seafood, Afternoon Tea
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    <br>Ample free public parking is possible on site in the hotel grounds (reservation is not needed).
  • Public transit
    Wilts & Dorset Bus 121 operates from Christchurch and stops opposite the hotel.
  • Payment options
    Mastercard, Visa
  • Executive chef
    Alex Aitken, Craig McColm
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine
  • Phone number
    01202 483434
  • Private party facilities
    We have a number of exclusive spaces available to book for breakfast, lunch and dinner. From celebrations to intimate gatherings, we promise to turn every special occasion into an unforgettable experience. Call one of the Events Team on 01202 400964 for more information and to book one of our exclusive spaces..
  • Private party contact
    Events: 01202 400964
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