Chotto Matte San Francisco

Review summary

1. P

   Peter

   VIP

   San Francisco

   23 reviews

   4.0

   23 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   A very chic spot. On the eighth floor, seemingly “above it all.” A worthy successor to the now closed Hakkasan.
   

   Is this helpful?

   Report
2. D

   Dr Danielle

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was a fabulous experience. It was a little loud for me but no complaints regarding food, service, cleanliness, etc.
   

   Is this helpful?

   Report
3. R

   Ryan

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was excellent. Front of house staff was shockingly bad. The guy in lobby couldn’t find my confirmed reservation. The host upstairs seated us as a party of two outside on a cold night when we reserved for 4 indoors. The woman who was seating us was incredibly pompous and rude. When brought back to the host stand the host acted as if he was doing us a favor by seating us for what we reserved. Said “we are busy and I’ll do my best to seat you inside”. It’s no wonder their reviews are so bad online. Rude and poorly trained front of house staff turn people off. Server James was great. Food runners were poorly trained. If you go, go for the vibes, but don’t expect the service to match the price.
   

   1 person found this helpful

   Report
4. O

   Oscar

   VIP

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We had an 8pm reservation. We were at Seated at 9pm
   

   2 people found this helpful

   Report
5. J

   Jack

   VIP

   Phoenix

   16 reviews

   5.0

   16 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food really delivers. Excellent and innovative. Great feel / ambience.
   

   Is this helpful?

   Report
6. N

   Nicole

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   There was only one waitress on staff and she truly did her best on a Sunday afternoon,
   

   Is this helpful?

   Report
7. P

   Paola

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined on November 21, 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 5

   The atmosphere is great! There’s room for improvement in the quality of both the service and food.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   VIP

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table of 4, first time going to this restaurant. Loved the vibe,food and experience.
   

   Is this helpful?

   Report
9. k

   kane

   VIP

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a great experience dining here! 100% recommend it to anyone looking for a good cocktail and great ambiance.
   

   Is this helpful?

   Report
10. Y

    Yutong

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    This was the most disappointing vegetarian tasting menu I’ve ever experienced. The highlight of the meal was the sparkling water. The service was unprofessional—we received four different courses within ten minutes. The staff served two tasting menu dishes on shared plates without consulting us, explaining that’s their standard presentation. I find this unacceptable—how would they serve a party of more than four people? The waitress forgot we ordered the vegetarian tasting menu and gave us the dessert menu when we asked for dessert. The first dish, edamame, was flavorless and inconsistently salted. The Brussels sprouts had a weird, soggy texture. One of the rolls contained a hard ingredient that hurt my teeth. Overall, the seasoning was plain with an absurd sour and sweet taste. The corn ribs were overwhelmed by sauce that didn’t enhance the flavor. The dessert was okay. There was no special acknowledgment for our anniversary—not even a simple “Happy Anniversary.” My partner and I went elsewhere after this dinner to properly celebrate.
    

    Is this helpful?

    Report