Chevys Fresh Mex - Roseville

Review summary

1. OT

   OpenTable Diner

   San Francisco3 reviews

   1.0

   Dined on March 6, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Unfortunately the service at this location is awful. They are always under staffed and the manager that’s always there is always standing in the same spot watching the floor but doing nothing to help. Not to mention took he always looks like he’s mad.
   

   Chevys Fresh Mex - RosevilleResponded 1 day ago

   Hello, We're truly sorry to hear about your recent experience at Chevys Fresh Mex - Roseville. We always aim to deliver a great experience, and we're disappointed to hear that we didn't meet your expectations. Your feedback regarding the service and the manager's demeanor is taken very seriously and will be addressed internally. We hope you'll give us another chance to make it right. Cheers, The Management Team
   

   Is this helpful?

2. D

   Dennis VIP

   Sacramento36 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Reliably good food and good service. Great for dining with family and friends. Also a kid friendly dining room and a separate bar with a large dining area and happy hour specials.
   

   Is this helpful?

3. A

   Amy VIP

   Sacramento1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   We had a 4 o’clock reservation, it took 32 minutes for someone to come take our drink and appetizer order- and 52 minutes from the time we sat down for them to bring the drink in the appetizer.
   

   1 person found this helpful

4. J

   Joseph

   New York City5 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very busy on Valentine’s Day but our server was awesome and really worked hard to provide great service.
   

   Is this helpful?

5. M

   Madi

   San Francisco1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Given it was Vday, we expected there to be a crowd but I was disappointed that we had to still wait a little over 30 minutes to be seated. With a one year old, that 30 minutes made a big difference to us. Instead of enjoying our food we had to be quick and get out of there.
   

   Is this helpful?

6. K

   Keith

   Sacramento1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Our reservation was for 615 We were there 10 min early . We did not get seated tell 643 Server was niece but we could tell she was overwhelmed place was very busy for Valentine’s Day ! We were a big group 10 people she was handling many tables . Why weren’t they prepared since they knew we were coming and how many? We ordered drinks and they arrived when our food did? Anyway not waitress fault manager should have help her out by not over booking .
   

   Is this helpful?

7. M

   Maike

   Hamburg1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and great service! We really enjoyed our stay and will definitely come back!
   

   Is this helpful?

8. R

   Rosie

   Sacramento3 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was excellent and was very helpful with suggestions for food and drink. She came to the table the perfect amount of times: not too many times and not too few times! Really appreciate the free birthday entrée too!
   

   Is this helpful?

9. M

   Mark

   Sacramento7 reviews

   1.0

   Dined on January 10, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service sucked. This restaurant has steadily gone downhill .
   

   1 person found this helpful

10. G

    Gina

    Sacramento1 review

    3.0

    Dined on January 1, 2025

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 3

    Surprisingly the restaurant was not busy. We had a few hiccups but our waitress was service focused and attempted to remedy the error.
    

    Is this helpful?