Chart House Restaurant - Jacksonville

Review summary

1. B

   Brian

   Nashville

   2 reviews

   vip
   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was excellent, and everyone enjoyed their meals. There were 4 in our party. We had salmon (2x), prime rib, and mahi. All were great. The mushrooms and the creamed spinach sides were also very good., as were the chopped salads and spinach salad. We arrived at 5:15PM and informed the server we had a show to get to at 7, so we ordered dinner immediately. The chopped salads took at least 15 minutes to arrive, and the spinach salad took another 10 minutes. We received our entrees at about 6:15 and we were late to the show. Our server was very nice, knowledgeable and apologetic about the delay. It just seemed like the kitchen was understaffed. We would go back again, just hope the service is quicker.
   

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2. D

   Donald

   Jacksonville

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife had the prime rib. I had the king crab and the calamari it was all very good. And the waitress was very sweet and helpful. A little pricey but worth it for a special occasion.
   

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3. J

   Jeff

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was excellent! We had a great view of downtown from our table.
   

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4. J

   Jack

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Professional staff, excellent table service, river views, nautical decor, delicious steaks and fish and decadent lava cake!
   

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5. A

   Amber

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great atmosphere, and delicious food and drinks! We enjoyed every minute. Plenty of parking and an easy walk to the dock. We’ll definitely be back soon!
   

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6. C

   Carl

   Jacksonville

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, menu options and service, enjoyed the sparkling wine toast they provided celebrating our anniversary.
   

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7. OT

   OpenTable Diner

   Jacksonville

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Server took forever to do everything. Never checked on us, never cleared our plates, never refilled our drinks. Food was expensive and uninspired. At first they sat my mother and I at a table with a booth on only one side, mind you there was nothing on the other side of the table so we were forced to sit next to each other. We requested to be moved, wherein we were sat at a very small, very low table with strange, uncomfortable chairs. The portions were small, and the apple pie was 1000% a freezer section wallmart pie served room temperature at best Wasnt the worst three hours of my life ive spent at a restaurant, but I wont be going back anytime soon.
   

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8. M

   Mary Ann

   Jacksonville

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They made Thanksgiving, especially wonderful. And the view of Saint Johns River was fantastic.
   

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9. E

   Erica

   Jacksonville

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was perfect and the food and drinks were delicious. We did find a piece of plastic that was in a salad dressing container on the salad bar but the server and manager were very apologetic and were able to remedy the situation. We always have an enjoyable time each time we visit Charthouse.
   

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10. C

    Cherl

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The atmosphere and food was good. The only complaint we have is the desserts we had. I had the chef's special butter cake and it was hard as a rock and very dry. The pumpkin pie my Mom had did not taste like pumpkin pie. It was very bland.
    

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