Chart House Restaurant - Alexandria

Review summary

1. K

   Katherine

   Washington DC

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Waited an hour and fifteen minutes for our food. The place was empty and we had two super hangry toddlers.
   

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2. OL

   OliaL

   Washington DC

   29 reviews

   vip
   2.0

   29 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   The shrimp cocktail was not fresh at all! It’s probably the worst shrimp cocktail I’ve ever had at a restaurant. Service was really great once the staff realized who my date was. )
   

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3. A

   Angela

   Washington DC

   31 reviews

   vip
   5.0

   31 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The view of the Potomac from our table was inspiring and from a distance we could see fire works display. It went on for about 5-6 minutes and several customers in the restaurant enjoyed it. Our waitress, Niyah, was funny and amazing. She made awesome recommendations and she made our anniversary dinner a very fun event. Our drinks were very good. The personalized menus were a surprise and we will cherish them.. thank you Chart House. The only con I would have about the entire Chart House experience is that the food was not seasoned. I do not like a lot of seasoning and I understand that restaurants lightly season their food because they are serving many customers but this food ( lamb chops and steak) had no seasoning. It was not lightly seasoned. It was no seasoning.
   

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4. S

   Sharon

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The overall experience was fine…but the crab cakes were just okay!
   

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5. A

   Anne

   Baltimore

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice experience in the area. Highly recommend. Jeffrey was very attentive and professional.
   

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6. A

   Amy

   Columbus

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed our dinner at the Chart House, but they didn’t have the cocktail I wanted from the menu. My stuffed shrimp were very small, but my husband’s filet was delicious.
   

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7. OT

   OpenTable Diner

   Baltimore

   2 reviews

   3.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   This restaurant has been in the same, incredibly picturesque location for as long as I can remember (at least 25 years), and I think the only thing that has changed are the lightbulbs! The menu is tired, as is the ambience, and perhaps even the restaurant staff! Literally NOTHING has changed here and while “if it’s not broken don’t fix it” works for some historic locations in the area, this place isn’t one of them. We came here for our 25th anniversary and probably sat in the same seats, viewed the same menu and walked the same tired carpet as we did when we were first married! Our food was good, but not spectacular. We would have been served similar at the local upscale diner or any other restaurant stuck in the 1990’s or earlier. My filet was served with a warm lump of mashed potatoes and nothing else, and I was almost embarrassed to be there. Never again! Sorry…not sorry!
   

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8. S

   Steven

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both TJ, the bartender and Kitty, our server were phenomenal!!! Both treated us like regulars eventhough we had not been to the restaurant in a while. Enjoyed talking with TJ, great personality...beautiful evening with great food and drinks!!!
   

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9. S

   Susan

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent! She was awesome! Food and the table requested I got it ! Tank you for it! We will be back!
   

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10. A

    Andrea

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    We have a 40 year history of visiting Chart House restaurants on both the East and West coasts. Sadly, our visit to the Alexandria Chart house to celebrate our 30th wedding anniversary was lackluster and disappointing. We arrived 10 or 15 minutes before our 6pm reservation and the hostesses seemed unaware that we had requested a table with a view when we made our reservation. When I inquired about that, the two hostesses seemed to bicker and we were ultimately offered a large booth far from the window or to wait 30 minutes for a window table. We accepted the booth, but soon after regretted it because the booth was awkward to get in and out of and because we witnessed several window tables become available within 5 minutes…and that continued to happen throughout our meal. I should also mention the restaurant was only moderately busy. Another disappointment was with the kitchen. They delivered the smallest portion prime rib to my husband, when he had ordered the largest. When he pointed this out, the person who delivered the food initially argued about it. When this was corrected, they still failed to bring out a side dish he had ordered. My prime rib was just ok…kind of dry and not very flavorful. I was happy to hear their salad bar was available, but it was poorly stocked, there were dirty plates in the plate chiller when I opened it, the bowls of lettuce were nearly empty, the watermelon did not look fresh and the cherry tomatoes I selected turned out to be mushy, like they were old or had been frozen or something. One bright spot was our server…she was pleasant and proficient. We didn’t see her as often as we would’ve liked, but I think they were understaffed. My other comment is that the restaurant was not kept up to the CH standards we’re accustomed to. The hallway to the restroom and another area near the entrance were full of clutter, the toilet in my stall was leaking and the bathroom windows were dirty. Like I said, disappointing.
    

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