Charlotte Restaurant & Lounge

Review summary

1. S

   Sean

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very Wonderful service great view enjoyed breakfast
   

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2. M

   Morghan

   VIP

   Anchorage

   40 reviews

   3.0

   40 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Incredibly slow service. Food was fantastic, however.
   

   Charlotte Restaurant & LoungeResponded 4 days ago

   Hi Morghan, Thank you for your feedback! We're glad you enjoyed the food and apologize for the slow service. We appreciate you bringing this to our attention. We're working on improvements to ensure a better experience next time. We hope to welcome you back soon!
   

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3. A

   Alison

   Seattle

   19 reviews

   5.0

   19 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the brunch at Charlotte, great food and amazing ambiance. Highly recommend!
   

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4. P

   Pearl

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing space and quality service! Space is beautiful and staff was prompt, caring and respectful. Food was delicious, spicy and different, I had the seasonal pasta. Would absolutely come back!
   

   Charlotte Restaurant & LoungeResponded 4 days ago

   Hi Pearl, Thank you so much for your glowing review! We’re thrilled you enjoyed the ambiance, service, and delicious seasonal pasta. Timoteo and the rest of the team will be delighted to know their efforts made your visit memorable. Your kind words about our hospitality and welcoming atmosphere mean a lot. We’re grateful for your support and look forward to welcoming you and your social circle back soon for another fantastic visit!
   

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5. S

   Sun

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at the Charlotte Restaurant in Lotte Hotel was outstanding! They worked with me and gave me options when I explained I was planning a proposal, they made our visit a very welcome one, and Devin was an amazing server - complimenting my fiancee's fit, explaining the menu and drinks, and happily accepting my requests to be our private photographer. The food was amazing, the dessert was stunning, the drinks were good, the price is what you'd expect to pay at a classy restaurant but there's no set dress code so I saw groups of families and friends show up in jeans and such. I personally went with the a la carte dinner menu opposed to the pre-fix because the stuff I wanted weren't included (and I saved more money with the a la carte - still spent 400$ lol) They have private halls for larger parties up to 12 and the entire place is dressed up for the holidays with live music and a fairly nice view of the city from 16floors high. Not much of a live as I recall so I don't think you absolutely need to make a reservation ahead of time, unless it's for a special event like my proposal. Valet parking is 20$, they put a service charge of 20% of your meal, and they don't accept Google/Apple pay so have card or cash (valet doesn't accept cash). No military discounts either, for you SM's like me that love saving a buck.
   

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   Charlotte Restaurant & LoungeResponded 4 days ago

   Hi Sun, Thank you so much for your thoughtful review! We’re thrilled to hear that your experience at Charlotte Restaurant was outstanding, and we’re honored to have been part of such a special moment. Devin and our manager, Naleisha, will be happy to know you appreciated their service. We’re glad you enjoyed the food, drinks, and the holiday ambiance. We also appreciate your feedback on the pricing and parking details—it’s always helpful for future guests. Thank you again for choosing us for your engagement celebration, and we hope to welcome you both back soon for another memorable experience!
   

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6. M

   Mike

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time there and our experience was absolutely fantastic! Of course the views were incredible and we found the service to be excellent as well. The food was some of the best we have ever had….I really cannot think of enough adjectives to do the restaurant justice. We live in the area and will definitely recommend this others and will come back! Our compliments to the staff and the chef!
   

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7. M

   Melissa

   Seattle

   67 reviews

   5.0

   67 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Shane! We always like dining here and appreciate the good food and ambiance.
   

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8. J

   Jessica

   Portland

   6 reviews

   5.0

   6 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious brunch at the Charlotte. I opted for savory and my husband chose something sweet and both were outstandingly prepared and delicious. Dining here is definitely a treat. The views are beautiful too. Highly recommend!
   

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9. B

   Bushra

   VIP

   Toronto

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Daniel went above and beyond to make make our experience a 10/10! Refreshing to come across such great hospitality.
   

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10. A

    Andy

    Seattle

    1 review

    4.0

    1 review

    Dined on November 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We enjoy the view and food, Daniel provide a great service for us.
    

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