Char - Huntsville

Review summary

1. OT

   OpenTable Diner

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner for my wife’s birthday and Alex was an excellent waiter
   

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2. GS

   GerardS

   New York City2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I expected more from char grill and was honestly excited to have the truffle fries . The steak was very tough and initially I wasn’t given a knife . The truffle fries were bland and flavorless and honestly made me feel as if I wasted my money .
   

   Char - HuntsvilleResponded 1 day ago

   Hello, thank you for your recent visit to Char. I am sorry to hear that we fell short on providing you with a five-star experience. We never want guests leaving disappointed in any way; I regret that missed the mark here. Our manager, Ashish, is reaching out to you directly to further discuss your experience with us. I am hopeful we can rectify your experience and regain your patronage in the near future. Thank you again for your patronage and feedback.
   

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3. P

   Pat VIP

   Nashville6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had the scallops. They were great! Enjoyed it so much!
   

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4. B

   Brenda VIP

   Alabama35 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the crab cake Benedict and hubby had creole sauté, both were delicious . Also great Bloody Mary’s and mimosas for $6.
   

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5. G

   George

   Alabama27 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always food was delicious and the service was great. I was disappointed that I couldn’t get my rewards points added to my account because I remembered AFTER the bill was closed out. Our check was almost $500 with tip. That’s a lot to not get reward points for. I would like to see this reversed and my account credited.
   

   Char - HuntsvilleResponded 7 days ago

   Hi George, thank you for your loyal patronage! It's a pleasure to hear that you enjoyed your overall experience, though I'm sorry to learn about the service snafu regarding your rewards points. I understand our manager has been in touch with you directly to get those added for you. We apologize for any inconvenience and look forward to hosting you again soon!
   

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6. e

   eric VIP

   Miami19 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great steaks, great service. One of our favorite places to eat in town.
   

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7. D

   Deborah

   Naples2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, very good food and comfortable atmosphere.
   

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8. D

   David

   Alabama36 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had the 8oz Filet and it was excellent. Other entrees served to our table included the Brown Sugar Salmon Special and Shrimp Carbonara. The Sugar Salmon was also excellent. The Seafood Carbonara was very good. Our server was attentive but not overbearing. The atmosphere was great - live piano music and great ambiance. Char is among our favorite places to eat and is well priced considering the excellent quality .
   

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9. M

   Mary Rogers

   New Orleans5 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   This is the second time in the last few months we’ve been and 1 or 2 (of 3 or 4) of the ribeyes were overcooked. We had to ask for steak knives this time. The salads were ok, not well executed in my opinion. Increased focus on the kitchen and the food that’s going out is a must.
   

   Char - HuntsvilleResponded 7 days ago

   Hi Mary, I'm sorry to hear that your last visits with us have been lackluster! This is neither the level of food nor service we strive to provide our guests, and I regret to learn that we fell short here. Our manager is reaching out to you directly to speak to you in more detail and determine how we can rectify your disappointing experiences. Thank you for bringing these issues to our attention so we can improve! We appreciate your patronage and look forward to seeing you in again soon.
   

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10. D

    Debbie

    Alabama4 reviews

    5.0

    Dined on February 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Three friends met for lunch and ordered three different meals. We all loved th food! Our waited Chuck was helpful but bot intrusive, and quick to see about our needs. As we stood up to leave we stopped to discuss how much we enjoyed the lunch. Not only was the food great and the company nice, but it was quiet enough to really be able to talk. We will choose Char for our next gathering!
    

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