Cedar Creek Grille

Review summary

1. r

   rachel

   VIP

   Cleveland

   53 reviews

   3.0

   53 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Unfortunately, this was really the first time I had a bad experience at Cedar Creek Grille. First of all, I asked what the special of the day was, and our server went back to the kitchen twice, but no one could tell him how the fish was prepared. I then ordered the trout without the lobster burre blanc and with two vegetables instead of potatoes. Everyone got their food but me, and I was told that my dinner was cold so they were remaking it. Our server came by to explain the situation, and shortly thereafter, I did receive my trout with potatoes and vegetables. Our server, could not have been more gracious about the screw ups. The manager came by to apologize and comped my dinner and offered dessert. That was very nice and not at all asked for. I want to commend the server in this situation. He really went out of his way. Also my friend recommended that the restaurant have non-dairy options for creamer for the coffee.
   

   Is this helpful?

   Report
2. D

   Dorothy

   VIP

   Cleveland

   70 reviews

   4.0

   70 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We are always happy to bring out of town guests here. The service, the food, the ambiance are spot on. Never a sense. of being rushed. The chicken pot pie was the favorite choice for lunch today and the chopped salad was a delicious, generous portion. We'll be back
   

   Is this helpful?

   Report
3. K

   Kevin

   VIP

   Cleveland

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Trying to leave private note but won’t take review unless I write more
   

   Is this helpful?

   Report
4. M

   Mimi

   Cleveland

   11 reviews

   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The kale and chicken salad sounded good but was pretty boring, did not taste any mint or peanuts. Would definitely not order that again. The server had no personality and seemed like he was going through the motions.
   

   Is this helpful?

   Report
5. T

   Thomas

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy their brunch very often. excellent food and service. Joe D. took excellent care of us!
   

   Cedar Creek GrilleResponded 2 days ago

   Thanks for the great review, Thomas! We're thrilled to hear that you enjoy our brunch and was taken great care of by Joe D. It's wonderful to know that our food and service met your expectations. We always strive to provide excellent service and delicious meals, so we're glad to hear we hit the mark during your visits. We look forward to serving you again soon! Happy New Year! The Cedar Creek Grille Management Team
   

   Is this helpful?

   Report
6. E

   Ella

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was good, but seem like the food was sitting too long before getting to the table because the French fries were hard, which ruined the meal.
   

   Is this helpful?

   Report
7. M

   Marion

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   My husband ordered his steak & frites dinner medium rare, it came out well done. Once we were able to flag the waitress, she got him a new dinner. My opinion is if someone has to have their meal re-done, it should be a priority, not a "next-in-line" thing. When the corrected meal finally came, it was to his satisfaction. My opinion is, especially after having a meal re-done, is to check how things are shortly after the person has started eating it. That did not happen. However, a nice thing the waitress did was to give us our dessert at no charge.
   

   Is this helpful?

   Report
8. C

   Christine

   VIP

   Cleveland

   31 reviews

   5.0

   31 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was so great! Waiters were very attentive. Food was fabulous! They recommended the chicken pot pie and it was delish.
   

   Cedar Creek GrilleResponded 3 days ago

   Hello Christine, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and found our food fabulous. It's always a pleasure to know that our recommendations have been enjoyed. We're glad you enjoyed the chicken pot pie, and we hope to see you again soon at Cedar Creek Grille. Thanks again for your review! Happy New Year! The Cedar Creek Grille Management Team
   

   Is this helpful?

   Report
9. G

   Greg

   VIP

   Cleveland

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice table and our server was very friendly and helpful. His recommendations were spot on.
   

   Cedar Creek GrilleResponded 4 days ago

   Hey Greg, We're thrilled to hear that you had a positive experience at Cedar Creek Grille! It's wonderful to know that our team's recommendations hit the mark and you enjoyed our food and found our service to be friendly and helpful. We strive to provide our guests with a memorable dining experience and your kind words are a testament to that. We look forward to welcoming you back soon. Happy New Year! The Cedar Creek Grille Management Team
   

   Is this helpful?

   Report
10. C

    Claire

    Cleveland

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Our server just didn’t care at all - no help was provided to us.
    

    Is this helpful?

    Report