Carluccio's - Marriott Heathrow

3.7

198 Reviews

£26 to £40

Italian

Make a reservation

2 people

Jan 21, 2025

9:30 PM

Booked 6 times today

Good for groups
Good for business meals
Neighborhood gem

Enjoy classic Italian specialties at Carluccio's. Ideally located near Heathrow Airport, our signature restaurant serves prime cuts of steak, inventive pastas and a selection of on-the-go options like sandwiches and pastries.

Additional information

Dining style
Casual Dining
Price
£26 to £40
Cuisines
Italian
Hours of operation
Breakfast Daily 6:00 am–10:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–10:30 pm
Phone number
020 8990 1100
Website
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
Payment options
AMEX, Mastercard, Visa
Dress code
Casual Dress
Catering
Contact: heathrow.meetings@marriott.com for more information
Private party facilities
Contact: heathrow.meetings@marriott.com for more information

Location
London Heathrow Marriott Hotel Harlington, Bath Rd, London, Greater London UB3 5AN
Neighborhood
Heathrow
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Late Night, Outdoor Smoking Area, Wheelchair Access, Wine

What 198 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7

3.7 based on recent ratings

3.8Food
3.7Service
3.9Ambience
3.5Value

Noise • Energetic

198 Reviews

B
Beata
London
1 review
5.0
1 review
Dined 3 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Dinner was fantastic, the staff was very helpful, the decoration reminded me of being in Amalfi again. I highly recommend it, the food was delicious
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A
Alberta
London
1 review
5.0
1 review
Dined 6 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Overall a very enjoyable evening especially the service - thank you, we will be back.
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B
Bob
Hertfordshire
7 reviews
5.0
7 reviews
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent service, nice staff, good food, the only negative is that they charge you for parking £15, they could easy validate parking for clients ??
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m
meet
London
1 review
2.0
1 review
Dined on January 4, 2025
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 5
The service was v slow and poor. It took them 30 min to bring our drinks to us which I ordered for my friend whom I met accidentally . The taste of risotto was horrible. When my son ordered his coke ..that also I had to go to the bar and pick myself as we could not wait any longer.If they did not have Pepsi max it was their duty to tell us rather than making us wait..it was our anniversary but I feel I threw my money in bin
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A
Averee
London
16 reviews
2.0
16 reviews
Dined on December 23, 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 4
We stayed at the hotel and had dinner and breakfast at Carluccio's. We had paid extra for a kids eat free + breakfast included package. When we checked in to the hotel and we asked to ensure we understood how it how worked and were told it is quite easy, they have the room number and it is all done automatically. When we arrived we mentioned the package we booked, just in case to ensure all was smooth. It was not. The people at the restaurant went to check with the front desk that this was indeed the case. We ordered, all good. Food came quickly. The calamari was deeply disappointing and lacked in flavour. The lasagna tasted like it was a frozen meal from a super market. The ravioli was delicious and the fish and chips were also incredible. Fast forward to the bill. Kids meals were on the bill. We again had to ask about the kids eat free, they again had to go through the process of verifying and checking we really had paid for this package before another bill was produced and we paid. Then to breakfast. We went through this process all over again. Mentioning when we arrived we had booked a breakfast included package, asked to ensure we knew if we could order off the menu or if it was the buffet only. Ordered the egg white omelette. The egg white was runny, to the point I did not feel safe eating it, it was that undercooked. Ordered hot chocolates for the kids, which were served so hot I had to get milk to cool them down. The cup was hot to the touch. Otherwise, decent spread available as part of the buffet. Eggs royale, ordered off the menu was good. We again asked about breakfast being included in the package we booked, and we were not sure if the drinks we ordered were or were not included. Sat there for 10 minutes while they talked to the manager + front desk. Told to sign bill for the full amount and when we checked out it would be properly reflected. Manager apologised and offered us coffee. Frustrating experience with mediocre food.
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D
Diana
London
1 review
5.0
1 review
Dined on October 5, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Amazing experience at Carluccio’s for my daughters birthday. Friendly staff really helped me to arrange a special table and they were really attentive to our needs . Food was delicious and will definitely come back
Carluccio's - Marriott HeathrowResponded on December 3, 2024
Dear Diana, Thank you very much for your wonderful review. I'm so pleased you enjoyed your dining experience at Carluccio's due to good quality food and friendly service. I look forward to welcome you back. Many thanks, Julian Thanasi
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D
Denise
Las Vegas
1 review
2.0
1 review
Dined on September 29, 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 2
Uninterested waiter. Line and soda came as a bottle of soda water with a slice of lime as opposed to lime cordial and soda from the pump - lost in translation. My families pizzas were good but my lasagne - think cheap ready meal over cooked in oven. Manager did remove from bill which was appreciated.
Carluccio's - Marriott HeathrowResponded on December 3, 2024
Hi Denise, Thank you for taking the time to let us know about your experience and sharing your feedback. Providing the highest level of hospitality is our number one priority and I sincerely apologise for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent such inconveniences from occurring in the future. I hope you would give us a second chance to serve you better on your next visit. Kind Regards, Julian Thanasi
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K
Katie
London
1 review
2.0
1 review
Dined on September 27, 2024
1. Overall 2
2. Food 3
3. Service 2
4. Ambience 2
Service was poor. In busy times staff were unable to cope. The wrong dessert was provided. Had to wait a while for the bill. Party table behind was loud and other customers were waiting a while for service/to order. Food was average, with garlic bread overly buttered.
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CJ
CraigJ
VIP
Glasgow
6 reviews
2.0
6 reviews
Dined on August 9, 2024
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 4
The service was ridiculously slow. Took 15 mins to bring our waters to the table then it just snowballed fro there. I had to go to the bar myself to get a refill on water. The food was very nice.
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C
Charlotte75
Orlando
4 reviews
5.0
4 reviews
Dined on July 24, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
M husband has steak with a mushroom sauce. He said it was excellent. I had the beef ragout pasta, was tasty but could have done with being a bit hotter though
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FAQs

Carluccio's - Marriott Heathrow is rated 3.7 stars by 198 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jan 21, 2025

9:30 PM

Booked 6 times today

Google Map for Carluccio's - Marriott Heathrow

London Heathrow Marriott Hotel Harlington, Bath Rd, London, Greater London UB3 5AN

Additional information

Neighborhood
Heathrow
Hours of operation
Breakfast Daily 6:00 am–10:00 am Lunch Daily 11:00 am–5:00 pm Dinner Daily 5:00 pm–10:30 pm
Price
£26 to £40
Cuisines
Italian
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Hotel Parking is subject to availability and extra charges.
Public transit
New Road Harlington (Stop D) serving the following buses:81, 105, 111, 222, 278, 285, 425, 555, N9 & N140
Payment options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Late Night, Outdoor Smoking Area, Wheelchair Access, Wine

Website
https://www.marriott.com/hotels/hotel-information/restaurant/lhrhr-london-heathrow-marriott-hotel/
Phone number
020 8990 1100
Catering
Contact: heathrow.meetings@marriott.com for more information
Private party facilities
Contact: heathrow.meetings@marriott.com for more information

Carluccio's - Marriott Heathrow

Make a reservation

Additional information

Menu

What 198 people are saying

Overall ratings and reviews

FAQs

How is Carluccio's - Marriott Heathrow restaurant rated?

Is Carluccio's - Marriott Heathrow currently accepting reservations?

Make a reservation

Additional information