Carluccio's - Cambridge

Review summary

1. F

   Frances

   Cambridge

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Booked for a of 8 party in September for Christmas Eve with a £10 person deposit with Prosecco on a special offer. Staff knew nothing of offer and claimed the deposit was to cover a glass of Prosecco but then proceeded to charge me anyway for the drinks. Service was slow and food was average for the price. Very disappointed but as the meal took 2 and half hours and we had Panto tickets for 3pm, had to just pay and run at 2.50pm. Was told if I come back in January I could get 50% of the main menu, I will not be going back! My advice is to get everything confirmed in writing before your visit and do not rely on any booking code!
   

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2. S

   Sarah

   Cambridge

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Have eaten here a few times and in the past it has been really good but this time the service was a little disorganised. Food came out way before the drinks and having ordered extra pancetta on one of the breakfasts ,I'm not sure that we actually got it as there seemed to be the same small amount on every plate.
   

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3. H

   Huw

   Cambridge

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A lovely meal at Carluccio's in Cambridge. Friendly and professional service. Excellent chicken Milanese - lovely crispy breadcrumb coating - piping hot fries (crisp outside and fluffy inside as they should be). Good coffee (rich and strong) - and a delicious brownie with pistachio ice cream. The Giardiniera pasta was also (apparently) delicious. Pleasantly spacious dining area too with high ceilings so there's a gentle sound of background chatter from other diners without drowning out your own table's conversation. Thank you to all the team.
   

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4. S

   SIMON

   London

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was exceptional (Table 32 at 1330). Food excellent (Carbonara) perhaps a tad heavy on black pepper (which I enjoyed) Ambience as usual. A busy Saturday. Enjoyable Will book again. Thank you.
   

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5. S

   Stuart

   VIP

   Cambridge

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best restaurant in town and Claudia is wonderful in every way. Perfect service m.
   

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6. JW

   JaneW

   London

   12 reviews

   5.0

   12 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We always have the same things: penne giardiniera and broccoli/lasagne and side salad followed by coffee. It's good! Lasagne was a bit cold this time, hence the 4 stars. Nice staff, nice atmosphere, reasonable price. We'll be back.
   

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7. D

   Duncan

   London

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good choice, fast service, liked festive set menu
   

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8. A

   Adrian

   Phoenix

   9 reviews

   4.0

   9 reviews

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The wine was on the pricey side and our Chicken Milanese was slightly overcooked but these minor blemishes were completely outweighed by the excellent service provided by all the staff.
   

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9. G

   Geoff

   Cambridge

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   To keep this revue in context. We ate at 5.30pm on a Sunday afternoo. There were few clients which enabled the staff to give outstanding service throughout the meal. The food was excellent in presentation and taste.
   

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10. T

    Tim

    Norfolk/Suffolk

    1 review

    1.0

    1 review

    Dined on November 24, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Very poor allergy awareness - seemed very unsure and needed persuading to go and check with kitchen. Came back with a no the dish is not suitable but did not give any other suggestions or provide what was suitable. This was despite the allergy being altered to on the open table booking. We therefore had very little confidence in allergy awareness and safety so decided to leave without eating. Also, despite reserving there appeared to only be a very poorly suitated table avaliable.
    

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