Caramella - Planet Hollywood

Caramella - Planet Hollywood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Janet

   Jacksonville2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience!! Best Caesar salad ever! Calamari excellent and also the sea bass! Highly recommend for an upscale dining experience!
   

   Is this helpful?

2. J

   Josh

   Minneapolis2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Disappointing! Expected more from the Tao group. A miscommunication with the hostess led to a $60 charge to sit on the patio. Salad and pasta all came out at once. Pasta was cold. Portions were small. While I appreciate an attentive wait staff, these folks were interruptive. Do not recommend!
   

   Is this helpful?

3. J

   JEFF

   East Texas3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent value. Service was outstanding. It's definitely a place to go again and again.
   

   Is this helpful?

4. M

   Matthew

   Las Vegas2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food and atmosphere!!! My new fav Italian restaurant!
   

   Is this helpful?

5. B

   Bruce

   New York City1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and atmosphere was great too. Employees were all very accomodating all night. Only negative was the portion size. With those prices, I should not have been hungry after meal was done. I don't want a family size bowl, but the spicy penne pasta was served in a pretty small bowl for a main course. The meatballs were tiny.....
   

   Is this helpful?

6. m

   marc

   Edmonton1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food fast. Pasta cold .. Service fine. Felt not high end for the price.
   

   Is this helpful?

7. A

   Anthony

   Las Vegas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was impeccable will definitely go again
   

   Is this helpful?

8. R

   Rebecca

   Salt Lake City8 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is one of my new favorites. The staff is amazing- friendly, kind, funny. The food was amazing- everyone at our table loved their meals. We had the tenderloin, steak, pastas, and the chicken parm. The ambience and decor is a cool vibe, the speakeasy is SO COOL, and when you go, GET THE DESSERT. You won’t regret it.
   

   • 
   • 
   • 

   Is this helpful?

9. J

   John VIP

   Palm Springs30 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was attentive and flexible. When we asked to move to an outdoor table, we were quickly accommodated. The food was excellent.
   

   Is this helpful?

10. T

    Tonya

    Dallas1 review

    1.0

    Dined on April 13, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4

    We had reservations for 7 PM. We placed our order about 7:15 PM. Our appetizers and salad arrived promptly. We were not served a main dishes until an hour later. Our waiter said that the kitchen did not receive our order. We were finally served our meal Around 8:30 p.m. we spoke to the manager that we had waited over an hour and a half for a food, and he just said let me know if there’s anything I can do. Not really sorry or apologetic  They did not comp any food, provide any discount, etc. I will not be visiting or recommending this restaurant again. 
    

    Is this helpful?