The Cake Bake Shop - Carmel City Center

The Cake Bake Shop - Carmel City Center reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. GD

   GregD VIP

   Los Angeles16 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Arrived on a Wednesday about 6pm for a reservation for my wife and me. Was seated in patio area and quickly realized that it was very noisy with many kids, some having birthday parties. Went to the hostess to see if we could be seated in the main area (less kids—more quiet). Was told it would be a two hour wait. Asked why when there was no one else waiting and I was told there were other reservations. Apparently our OpenTable reservation doesn’t count. Tolerated the noisy dinner with my wife. Food was not as good as our previous visits—lemon piccata chicken with pasta was dry as a bone. Had to ask for sauce. They must have forgotten to put that on. Nice server but the kitchen was not very fast on what seemed to be casual evening. Manager did take the chicken off the bill which was nice, but didn’t make up for the atmosphere around our dinner. We’ve enjoyed multiple visits at Cake Bake in the past but this time it has given us pause about returning. General feeling is that things have gone downhill.
   

   Is this helpful?

2. NA

   NotAsGoodAsUsual

   Indiana15 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous time! The atmosphere was classy! The service was superb! And the food was delicious!
   

   Is this helpful?

3. J

   Janet

   Indiana2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual the service was impeccable and the food was wonderful! We go to celebrate all of our important dates and last night we were celebrating our anniversary! If you want an elegant experience please go to Cake Bake….the desserts are truly amazing!
   

   Is this helpful?

4. J

   Jennifer

   Indiana3 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food. Excellent service. Beautiful interiors.
   

   Is this helpful?

5. J

   Jennifer

   Orange County5 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   What a beautiful restaurant. It is a special dining experience. However, it was so loud in there and the tables are so crammed together is was difficult to talk to those at our own table. The servers have trouble getting between all the tables. Our server was fantastic. She was a delight Food was good, not great. It is expensive! We love the concept but probably won't be back just due to the price and our experience with the noise level.
   

   Is this helpful?

6. S

   Shawna VIP

   San Francisco8 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great experience except for I had messaged back and forth with the restaurant on Open Table about leaving a note or something that had to do with fairies, And include the names of the two little girls that were with us aand they said “We would be happy to accommodate that. We will make a note to ensure there is something special for Nora and Olivia. Warmly, The Cake Bake Shop” and nothing was done. I was a little disappointed but the girls knew no different and absolutely loved their time there.
   

   The Cake Bake Shop - Carmel City CenterResponded 5 days ago

   Hello Shawna, We apologize for the error in service that occurred during your visit. While we did make arrangements for something special for Nora and Olivia, it should have made its way to your table, so we are sorry that this did not occur. We are happy to hear that they enjoyed their experience at our shop. We hope to welcome you back again soon, as you have our commitment to improve upon your recent visit with us. Warmly, The Cake Bake Shop
   

   Is this helpful?

7. R

   Regina

   Indiana1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time celebrating a friend's birthday. The food was delightful! We all enjoyed our meal. I ordered the Crab cake appetizer and the French onion soup. I had a chocolate martini and it was perfect. I recommend it We loved the attention the birthday girl received with the pixie powder. Staff was very helpful and friendly, they were opening doors for us and offered to take our picture. We will be back.
   

   The Cake Bake Shop - Carmel City CenterResponded 5 days ago

   Hello Regina, Thank you for the lovely five-star review. We are delighted to hear how many aspects of your experience you enjoyed! We are grateful for the kind feedback. We look forward to the next opportunity we have to host you. Warmly, The Cake Bake Shop
   

   Is this helpful?

8. R

   Russell

   Indiana1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Love the atmosphere - perfect for lots of photos and the cake was delicious!
   

   Is this helpful?

9. J

   Jennefer VIP

   Indiana7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great place to celebrate a birthday! Food and service is great.
   

   The Cake Bake Shop - Carmel City CenterResponded 5 days ago

   Hello Jennefer, Thank you for leaving us a five-star review. We're delighted that we were able to make your birthday celebration so special and that you particularly enjoyed your food and service during your visit. We look forward to welcoming you back for your next visit! Warmly, The Cake Bake Shop
   

   Is this helpful?

10. OT

    OpenTable Diner

    Indiana1 review

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    I thought it was overpriced. We got the soup of the day, broccoli soup, and it was spicy. Was not expecting that.
    

    The Cake Bake Shop - Carmel City CenterResponded 5 days ago

    Hello, We are disappointed that you did not fully enjoy your experience at our shop. We hope to have the opportunity in the future to welcome you back and serve you some options that may be more to your liking. Warmly, The Cake Bake Shop
    

    Is this helpful?