Cafe Americano at Caesars Palace Las Vegas

Review summary

1. P

   Pam

   Denver1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always so enjoyable and friendly. Very efficient and hard working.
   

   Cafe Americano at Caesars Palace Las VegasResponded 3 days ago

   Pam, thank you for your kind words! We're thrilled to hear that you enjoy your experience with us. Our team works hard to provide friendly and efficient service, and it's great to know that it shows. Looking forward to seeing you again soon!
   

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2. d

   david VIP

   San Francisco7 reviews

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 2

   Kitchen screwed up my wife’s order, when we sent it back they literally scraped off the wrong item and sent the plate back out. Not what I expected for an $80 breakfast. Oh, and the server brought the wrong toast the second time but my wife was so frustrated she just ate it. We ate there the day before & it was great, however we had a different server (Brian), who was spot on. this was why we came back. Probably won’t try it again with so many choices on the strip. Especially for the price.
   

   Cafe Americano at Caesars Palace Las VegasResponded 1 day ago

   Hi David, we truly apologize for the mix-up with your wife's order and the service you received. We aim for consistency and high standards, and it’s disappointing to hear we missed the mark. Your feedback is invaluable, and we’ll address this with our team to improve. Thank you for sharing.
   

   1 person found this helpful

3. K

   Kenneth

   Louisville4 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cafe Americano has good food and service if you’re in Caesars Palace. It is very busy so make a reservation just in case.
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 25, 2025

   Thanks for the fantastic review, Kenneth! We're thrilled you enjoyed the food and service at Cafe Americano. Your tip about making a reservation is spot on—it's always a good idea during busy times. We look forward to welcoming you back soon!
   

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4. M

   Mary VIP

   Charlotte46 reviews

   3.0

   Dined on February 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Mediocre food and drinks. Service was excellent. Clearly not designed for anything but a quick eat and go sort of place
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 25, 2025

   Thanks for visiting us, Mary. We're glad to hear that you found our service excellent at Cafe Americano. We're sorry to hear that our food and drinks didn't meet your expectations. We strive to provide a variety of dishes and drinks that cater to all our guests, and we appreciate your feedback. We're always looking to improve and your input helps us do just that. We hope you'll give us another chance to impress you in the future.
   

   1 person found this helpful

5. A

   Amy

   Atlanta11 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We really enjoyed our brunch here. The service was fast and friendly and everything we ate was so good! My husband loved the French toast and I enjoyed the birria Benedict. The home fries were the best I’ve had, nice and crisp on the outside. The portions were generous.
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 17, 2025

   Thanks for the feedback, Amy! We're thrilled to hear that you and your husband enjoyed your brunch at Cafe Americano. It's great to know that our generous portions hit the mark for you! We strive to provide the best dining experience and your feedback is a great way to do that. We hope to see you again soon!
   

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6. J

   Joseph VIP

   Richmond54 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was good, nice breakfast for us It was just too loud in the restaurant; the music and so many people
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 17, 2025

   Thanks for visiting us, Joseph! We're glad to hear that you enjoyed our breakfast and found it good. We apologize if the noise level was too high for your comfort. We value your feedback and will certainly look into this matter. We hope to serve you again soon at Cafe Americano at Caesars Palace Las Vegas.
   

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7. E

   Eva

   San Diego7 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was great, food not so good. Breakfast potatoes were too salty, bacon over cooked, and over medium eggs were overly cooked. We couldn't use our rewards for this Breakfast unfortunately.
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 17, 2025

   Thanks for the review, Eva! We're thrilled to hear that you enjoyed the service at Cafe Americano. However, we're sorry to hear that our breakfast didn't meet your expectations. We're always striving to offer the best quality food to our guests and your feedback is valuable to us. Hope to have the opportunity to serve you again soon.
   

   1 person found this helpful

8. M

   Michael VIP

   Atlantic City5 reviews

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food, fast service, and easy access from anywhere in Caesar’s Palace. The open dining allows for great people watching and a bright atmosphere. Would recommend.
   

   Cafe Americano at Caesars Palace Las VegasResponded on February 17, 2025

   Thanks for the great feedback, Michael! We're thrilled you enjoyed the food and atmosphere. We strive to create a welcoming environment, and it's wonderful to hear you liked it here. We hope to see you again soon!
   

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9. J

   John

   Las Vegas5 reviews

   5.0

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are here 3 times during our holiday. Highly recommend.
   

   Cafe Americano at Caesars Palace Las VegasResponded on January 14, 2025

   Thanks for the fantastic review, John! We're thrilled to hear you enjoyed your visits and appreciate your recommendation. We look forward to welcoming you back on your next holiday!
   

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10. C

    Christian

    Las Vegas1 review

    4.0

    Dined on January 6, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    Very good. Great food. Busy. Nice service. Booking required
    

    Cafe Americano at Caesars Palace Las VegasResponded on February 25, 2025

    Thank you Christian for sharing your experience! We're glad to know you enjoyed our dishes and service. Hope to see you again soon for another great visit!
    

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