Buona Via

Review summary

1. KB

   KathleenB

   Philadelphia1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect! The food and the service were outstanding!
   

   Buona ViaResponded 2 days ago

   Thank you so much for your kind words, Kathleen! We're delighted to hear that you enjoyed both the food and service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thanks for choosing Buona Via!
   

   Is this helpful?

2. OT

   OpenTable Diner

   Philadelphia3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was good. Meal was OK. Octopus appetizer was excellent. The linguine pest tour was lacking. Any spice or punch and a bit chewy wife had scallops and shrimp with asparagus she loved it.
   

   Buona ViaResponded 3 days ago

   Thank you for sharing your experience with us! We're glad you enjoyed the octopus appetizer, and your wife loved her shrimp and scallops entree. We appreciate your feedback on the linguine pescatore; we aim to perfect our dishes and will look into your comments to enhance our offerings. We look forward to welcoming you back soon!
   

   Is this helpful?

3. BS

   BillS

   Tampa4 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food! Lots of waitstaff they are just clunky in delivery. Overall enjoyable dinner
   

   Buona ViaResponded 6 days ago

   Thank you for your feedback, Bill! We're glad you enjoyed your dinner and appreciated our delicious offerings. We apologize if our service seemed uncoordinated; we're constantly improving our efficiency and teamwork. We hope to make your next visit even smoother and more enjoyable.
   

   Is this helpful?

4. OT

   OpenTable Diner VIP

   New Jersey1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was inedible and the service was awful. Our plates were barely touched and no one asked us why. I have eaten there before and it was great, I was shocked at how awful both of our meals were. I would never go back.
   

   Buona ViaResponded 6 days ago

   Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience. We wish we had been informed of the issues during your visit, as our manager on duty would have been eager to address your concerns immediately and ensure your satisfaction. Please accept our sincerest apologies for any inconvenience you encountered. We hope to have the opportunity to welcome you back for a much better experience.
   

   Is this helpful?

5. OT

   OpenTable Diner

   Key West3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. I will definitely come again.
   

   Buona ViaResponded on March 1, 2025

   We're delighted that the cuisine and service met your expectations. We can't wait to welcome you back for another wonderful experience at Buona Via.
   

   Is this helpful?

6. J

   Jessica

   Philadelphia4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even with being short staffed the service was great (personable & attentive) and the food was great! Will definitely be back!
   

   Buona ViaResponded on February 17, 2025

   Thank you so much for your kind words and understanding, Jessica! We're thrilled you enjoyed the service and the food despite our short staffing. Your patience and support mean the world to us. We can't wait for your return!
   

   Is this helpful?

7. J

   Jean VIP

   Philadelphia80 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Disappointed that we couldn't order Rose by the glass, only a bottle. Then they said they didn't have a bottle of Rose. Our The meal was good.
   

   Buona ViaResponded on February 16, 2025

   Hi Jean, Thank you for your feedback. We apologize for the oversight with the rosé availability. We are glad you enjoyed your meal, though! We're addressing our wine inventory to serve you better next time. Hope to see you again soon so we can provide you with an exceptional experience.
   

   Is this helpful?

8. D

   DARCELL

   Philadelphia1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very satisfied will come back again service was great
   

   Buona ViaResponded on February 15, 2025

   Thank you for sharing your experience, Darcell! We're delighted you enjoyed your visit and that the service met your expectations. We look forward to welcoming you back soon!
   

   Is this helpful?

9. M

   Mindy VIP

   Philadelphia201 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We always have a great time at Buona Via. We spent Valentine's Day at BV a few weeks ago, which also happens to be our anniversary. We had a lovely dinner, drinks, and desserts (a "gift" from Thang). We always enjoy our dinners here or just spending time in the bar area with cocktails and appetizers. Thanks BV! We'll be back soon.
   

   Buona ViaResponded on February 25, 2025

   Hi, Mindy. Thank you so much for choosing Buona Via to celebrate such a special occasion! We're thrilled to hear that you enjoyed your Valentine's Day dinner and our treats. It's always a pleasure to serve you, whether you're dining in or just relaxing at the bar. We look forward to welcoming you back soon. Thanks again for your kind words and continued support!
   

   Is this helpful?

10. J

    James

    Philadelphia3 reviews

    2.0

    Dined on February 14, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    Valentines menu was very loaded with veal and fish platters. Waitress had no personality. One platter we found was filet and it was not a 42 dollar piece of filet. We had to ask for our side vegetable. We have had previous good experiences but this one was by far very poor. Will be looking for another place to eat for special occasions.
    

    Buona ViaResponded on February 16, 2025

    Thank you for sharing your feedback, James. We're sorry to hear that your recent experience didn't meet your expectations, especially after your previous visits with us. We appreciate your comments about the menu and service, as they help us improve. We hope to have the opportunity to provide you with a much better experience in the future. Thank you for your support.
    

    Is this helpful?