Buona Via

Review summary

1. J

   Jonathan

   Philadelphia

   8 reviews

   vip
   3.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Menu was limited No veal or Veal Chop no filet on menu. I got my dinner 15 minutes after everyone else at my table. 1st time I had a bad experience there. Probably won’t get back for a while. Very disappointed but waiter Tony was good.
   

   Buona ViaResponded on November 10, 2024

   Hello Jonathan, Thank you for your feedback. We apologize for any delay in serving your meal. To clarify, we do offer veal entrees, but unfortunately, we do not have veal chop on our menu. We appreciate your kind words about Tony and will address the issues you mentioned to improve our service. We hope you'll give us another chance to deliver a better experience for you next time.
   

   Is this helpful?

   Report
2. M

   Maria

   Atlantic City

   8 reviews

   1.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Clearly there was not enough staff all around. Bar was backed up. No waiter for at least 20 minutes after we arrived. One order was incorrect. Food was barely luke warm. It used to be a good place but not going back anytime soon.
   

   Buona ViaResponded on November 10, 2024

   Maria, thank you for your feedback. We sincerely apologize for the experience you had during your visit. Your comments about staffing and food temperature are important, and we will address these issues to improve our service. We value your support and hope you might consider giving us another chance in the future.
   

   Is this helpful?

   Report
3. R

   Rosemary

   New York City

   15 reviews

   vip
   5.0

   15 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Bronzino was out of this world! Great friendly service and lots of good choices on the menu.
   

   Buona ViaResponded on November 9, 2024

   Thank you for sharing your experience, Rosemary! We're delighted you loved the Bronzino and appreciated our welcoming service and diverse menu options. We can't wait to see you again for more delicious meals.
   

   Is this helpful?

   Report
4. K

   Kenneth

   Philadelphia

   31 reviews

   vip
   3.0

   31 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was too sour on their dishes. The linguine pescatore sauce was too thick and not enought spice. The antipasto was good and nice selection.
   

   Buona ViaResponded on November 3, 2024

   Thank you for your feedback, Kenneth. We're glad to hear you enjoyed the antipasto selection! We appreciate your comments about the linguine pescatore and the overall flavor, and we will address your comments with our staff. Our goal is to provide a satisfying experience for every guest, and your insights are invaluable. We hope to have the opportunity to serve you again and exceed your expectations!
   

   Is this helpful?

   Report
5. D

   David

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on October 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice quiet table in the dinning room by the fire place. Only two other tables were occupied so it was nice and quiet. The food was good and the deserts were excellent. I will return when in the area
   

   Buona ViaResponded on October 24, 2024

   Thank you for taking the time to share your feedback, David! We're pleased you enjoyed a quiet meal by the fireplace and that the food and desserts stood out. We appreciate your support and look forward to welcoming you back when you're in town again!
   

   Is this helpful?

   Report
6. H

   Hauna

   Philadelphia

   1 review

   3.0

   1 review

   Dined on October 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   From the moment you step inside Buona Via, the spacious interior greets you. Though the almost empty atmosphere can feel a bit off-putting in contrast. Despite the lack of bustling energy, the warm decor still sets a welcoming stage for a memorable dining experience. The menu is a vibrant celebration of traditional Italian flavors, with a modern twist. Start with the bruschetta, which features perfectly toasted bread topped with ripe tomatoes and a drizzle of balsamic glaze—simple yet exquisite. For the main course, the handmade pasta is a standout; the tagliatelle with truffle cream sauce is rich and indulgent, while the seafood risotto bursts with freshness and flavor. Dessert is equally impressive. The tiramisu is a must-try—light, creamy, and just the right amount of coffee-infused sweetness. Pair it with a fine Italian espresso for the perfect ending to your meal. As for the service, it was not particularly bad or great—efficient enough, but lacking the warmth that enhances the dining experience. Overall, while the food at Buona Via shines and deserves high praise, the ambience and service could use a little more life. Still, it's a gem for anyone seeking authentic Italian cuisine in a spacious setting. Whether it's a casual dinner or a special occasion, this restaurant delivers a satisfying meal which I would recommend to any Italian lovers!
   

   Buona ViaResponded on October 17, 2024

   Hello Hauna, thanks for sharing your thoughts! We're glad you enjoyed the food, especially the handmade pasta and tiramisu. We appreciate your feedback on the atmosphere and service, as we constantly strive to enhance our guests' experiences. Hope to welcome you back soon for an even better visit!
   

   Is this helpful?

   Report
7. T

   Tara

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined on October 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   This was our first time dining here. The ambience and food was very good but our server - felt like we were being rushed throughout the meal. It was unsettling. Considering the dining room was not particularly crowded- I could not understand the rush. Maybe she didn’t have enough to do. But she seemed perturbed that we took an hour with our meal. I didn’t even have time to finish my drink or digest my meal. At the 45 minute mark she kept walking by over and over to see if we paid. We will try again but hope for a different server
   

   Buona ViaResponded on October 14, 2024

   Thank you, Tara, for sharing your experience with us. While we're glad to hear you enjoyed the ambiance and food, we apologize for the feeling of being rushed during your meal. We will certainly address this with our staff to ensure we make the proper adjustments. We appreciate your feedback and look forward to providing you with a more relaxed and enjoyable dining experience on your next visit.
   

   Is this helpful?

   Report
8. G

   Gary

   Philadelphia

   28 reviews

   5.0

   28 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu, delicious food, friendly and courteous staff.
   

   Buona ViaResponded on October 12, 2024

   Hello Gary, we’re glad you enjoyed our great menu and found our staff friendly! Your kind words motivate us to keep delivering delicious food. Thanks for sharing your 5-star review. Come back and visit with us again.
   

   Is this helpful?

   Report
9. M

   Mindy

   Philadelphia

   196 reviews

   5.0

   196 reviews

   Dined on October 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a wonderful meal at Buona Via. The food is consistently good, service is attentive, and the ambience is great. We look forward to returning in the near future.
   

   Buona ViaResponded on October 3, 2024

   Hi Mindy, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your meal at Buona Via. Our team works hard to ensure that every aspect of your experience is top-notch, and it's wonderful to know we exceeded your expectations. We can't wait to welcome you back soon for another great meal!
   

   Is this helpful?

   Report
10. R

    Ruby

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent staff, excellent food and great atmosphere! Love going there. 👍🏼♥️
    

    Buona ViaResponded on October 2, 2024

    Hello Ruby, we’re thrilled to hear you had such a great experience! Our team works hard to create a welcoming atmosphere and delicious food. Your support means a lot to us. We look forward to welcoming you back soon and thank you for your support.
    

    Is this helpful?

    Report