Brooklyn Chop House, Times Square

Review summary

1. O

   Omar

   Greater Boston

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Made a reservation for dinner and arrived on time. Was told, although I have a reservation I will have a wait time of 30-40 mins because they were overbooked. I don’t understand the purpose of reservations if they get grouped in with walk ins and have to wait. Waited 45 mins for a table then waited 45 mins for our food after ordering. First time here and service was just terrible from the start, the food was average, not impressed.
   

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2. c

   christi

   Houston

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely time celebrating our birthdays!! Highly recommend
   

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3. Y

   Yari

   New York City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   2-Star Review for Brooklyn Chop House – Times Square Our experience at Brooklyn Chop House was pretty disappointing. We had a reservation, yet the check-in process was painfully slow, causing a significant delay. By the time we were finally seated, we were already behind schedule. We were placed on the second floor, which turned out to be a major issue. Apparently, all the food is prepared downstairs, meaning everything took an excessive amount of time to arrive at our table. The wait was frustrating, and by the time our food finally showed up, it was hard to even enjoy it. Service felt sluggish overall, and we didn’t even get to finish our meal because everything took so long. For the price and reputation, we expected a much smoother and more efficient experience. Unfortunately, the delays overshadowed the food, and we left feeling unsatisfied. Definitely not worth the hassle.
   

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4. R

   Robin

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   My experience at The Chophouse was worth the trip from Philly. The NY strip was seasoned and cooked perfectly to my liking. The lobster fried rice was delicious. The rice in the fried rice was cooked to perfection!!! I wish the mash potatoes were creamy but they were still good and flavorful. I also wish the fries didn’t look like McDonald’s fries but again they were good and flavorful too. Overall, I loved the food and the drinks were strong. The waiting staff were constantly clearing the table during our meal which is a BIG plus. I will definitely be back.
   

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5. T

   Trinity

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Came here on vday but I’ve been to this location so many times since they’ve opened and let me tell you … they never disappoint!!! They had a vday pre-fixe menu and Food was immaculate!!! They were out of lamb chops which I originally wanted but opted for the lobster instead, I don’t really care for lobster but my bf and I cleaned our plate !! Their drinks are always 10/10 and the customer service just kept getting better and better as the day went on. The vibes were very energetic and the DJ was playing all the right throwbacks. BCH saved my Vday Thank youu :)
   

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6. L

   Lia

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   Overhyped and overpriced especially on Valentine’s Day basically overcharge you for regular Chinese food
   

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7. K

   Kevin

   Baltimore

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Ambience was awesome and the dj was fire, however the food was very over priced for the taste of it .
   

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8. C

   Chasity

   New York City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The food was horrible I hated everything there was nonthing good the waitress that was serving me and my boyfriend they were even rude. I didn’t feel comfortable or welcomed. This was terrible because it was Valentine’s Day. Brooklyn chop house really played their selves. Definitely overrated.
   

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9. D

   Damon

   Washington DC

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Made a reservation for 8pm and they didn't honor it until 8:45p. They never said on their website or when I checked in that it was a special menu. The special menu that they never told us about until we actually sat down was a ridiculous $175 per person and was very limited. Our waitress was horrible. She wasn't attentive and just acted like she didn't want to be there. The food was no better. The duck dumplings was nothing but fat. The rice was in a bucket that could feed 5 people. The red velvet cake looked and tasted store bought. For $175 per person, a menu shouldn't be limited. Customer service was overall bad. I wouldn't recommend this place to anybody.
   

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10. A

    Adam

    New York City

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4

    Food was horrible, all steaks had no flavor, way over priced food for something that’s not good
    

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