Bromley Court Hotel

Review summary

1. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on April 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely afternoon tea ,Andreas was attentive, excellent value for money
   

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2. R

   Reeta

   London3 reviews

   5.0

   Dined on April 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was very pleased with our visit - food very good and all staff were most helpful
   

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3. c

   collector

   London2 reviews

   5.0

   Dined on April 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good portion size, friendly and fast service. Desert was fantastic, really recommend.
   

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4. NW

   NuWill

   London5 reviews

   5.0

   Dined on April 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked for afternoon tea, food great, service as always very good and the staff always helpful and welcoming. Not noisy and the garden room has a lovely calm ambience
   

   Bromley Court HotelResponded on April 9, 2024

   Dear NuWill, Thank you for taking the time from your day to share with us feedback from your most recent stay with us. I am delighted to see read that you have had a fantastic time, we certainly look forward to welcoming you back soon. Kind regards, Alexander Varney-Burch Guest Relations Manager
   

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5. K

   Karyn

   London2 reviews

   5.0

   Dined on April 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful garden restaurant and garden view. We booked Afternoon Tea for my parents joint 80th birthdays and Andreas could not have been more attentive and helpful. The perfect person for the job. Thank you everyone
   

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6. M

   Michmob

   London1 review

   2.0

   Dined on March 31, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had to wait for over 45 minutes to be served. There was very limited choice for starters. None of our drink orders were correct, my 9 year old son was served a gin and tonic. We were disappointed, as we normally get very good service at Bromley Court
   

   Bromley Court HotelResponded on April 9, 2024

   Dear Michmob, Thank you for sharing your feedback with us on OpenTable, Guest feedback is very important to us as it allows us to improve the way we operate so that we may provide the highest quality and service possible for all our guests. Rest assured, your comments have been passed onto our senior management team for immediate review. Should you decide to dine with us again in the not so distant future, I assure you will be well taken care of. Kind regards, Alexander Varney-Burch Guest Relations Manager
   

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7. NW

   NuWill

   London5 reviews

   5.0

   Dined on March 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere, good food, lovely staff and good value. Love going there whether it’s for dinner, lunch or afternoon tea
   

   Bromley Court HotelResponded on March 27, 2024

   Dear NuWill, Thank you for taking the time from your day to share your rating with us on your recent visit to The Bromley Court Hotel's Garden Restaurant. I am delighted to see that you had a fantastic time and found the atmosphere and service provided to be of a high standard. We look forward to welcoming you back in the not so distant future to once again enjoy Dinner, Lunch or Afternoon Tea with us! Kind Regards, Alexander Varney-Burch Guest Relations Manager
   

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8. LB

   LornaB

   London2 reviews

   4.0

   Dined on March 12, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We went for afternoon tea. Staff were welcoming and our waiter Andreas was very attentive and helpful as I had brought my 90 year old mother. There was so many lovely cakes to eat and as we couldn't finish, they boxed the leftovers up for us to take home. It was nice and peaceful and we had a wonderful afternoon.
   

   Bromley Court HotelResponded on March 27, 2024

   Dear LornaB, Thank you for taking the time from your day to share your rating with us on your recent visit to The Bromley Court Hotel's Garden Restaurant. I am very happy to hear that you had a fantastic time celebrating your Mothers 90th Birthday and that our team member Andreas was friendly and helpful during your time with us. Thank you so much for providing this feedback. Should you decide to visit again soon, I assure you will be warmly welcomed back to The Bromley Court Hotel. Kind Regards, Alexander Varney-Burch Guest Relations Manager
   

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9. SE

   SarahE

   Kent3 reviews

   5.0

   Dined on March 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, attentive staff, but not overbearing. Had lunch there, can recommend
   

   Bromley Court HotelResponded on March 27, 2024

   Dear SarahE, Thank you for taking the time from your day to share feedback from your recent experience dining at our Garden Restaurant. I am delighted to see that you found our food offerings to be of a high quality as well as the fact our team member Andreas was friendly and helpful, yet not overbearing. Should you decide to stay with us again, I assure you will receive the warmest welcome in town. Kind Regards, Alexander Varney-Burch Guest Relations Manager
   

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10. MN

    MartinN

    London2 reviews

    5.0

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    An excellent Mothers Day Lunch, all served very well by Andreas. He certainly made the occasion special for my 92 year old Mother-in-Law.
    

    Bromley Court HotelResponded on March 27, 2024

    Dear MartinN Thank you for taking the time from your day to share your rating with us on your recent visit to The Bromley Court Hotel's Garden Restaurant. I am over the moon to see that you enjoyed your recent Mothers day lunch with us and found our team member to provide a high quality service during this special occasion. Should you decide to visit again soon, I assure you will be warmly welcomed. Kind Regards, Alexander Varney-Burch Guest Relations Manager
    

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