Brio Italian Grille - Salt Lake City - City Creek

Review summary

1. M

   Marshall

   Boise

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   The hostess was rude beyond belief. Checked in 30 minutes early and was told we couldn’t get checked in until I reservation, which was fine, then we came back at a reservation time and watched somebody without Reservations that checked in after us get seated before us. The hostess also shoosed me. we ordered an appetizer, a salad and entrées, never received our salad, so we canceled our salad once our entrées arrived. The steak that we ordered was way overdone I feel like this establishment is way understaffed and their service is lacking because of it. The bathrooms were absolutely disgusting which I had to tell somebody at the front desk. This establishment used to have a very good reputation and I would say at this point we probably won’t be back 
   

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2. P

   Patricia

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was awesome! The staff, despite having to work on a holiday, were friendly and upbeat! Much appreciated!!
   

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3. W

   Wanda

   Salt Lake City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated right away. Our server, George, was professional, personable, solicitous, and prompt. The meal, the Thanksgiving feast, was delicious and plentiful, we couldn't finish all we were given. The dessert was heavenly. In short, my daughter and I thought this was wonderful, and we plan on going back for a regular meal soon and next year for Thanksgiving as well. A great all-around experience.
   

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4. S

   Sharon

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The salmon was delicious, presentation was beautiful, service was outstanding. A little pricey for my budget but was great for a special occasion.
   

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5. C

   Craig

   Salt Lake City

   16 reviews

   vip
   2.0

   16 reviews

   Dined on November 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   It is very unfortunate that this once wonderful restaurant has become just another ho-hum place to eat. The food was fair at best; the calamari was more batter than squid, the bruschetta was soggy and the Pasta Brio was cold, the sauce was paste and overall nasty. Our waiter Eddie was, just like the restaurant itself…..uninterested in providing a nice dining experience. This location has been going downhill for awhile and what a shame, what used to be a beautiful restaurant that you could always count on for a wonderful meal…now, at least on this night at this location, has turned into a beautiful restaurant with terrible food and service to match. Do yourself a favor, grab a jar of Ragu heat it up, boil some noodles, toast some bread and pour yourself a nice glass of Chianti in the comfort of your own home….you will be glad you did.
   

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6. B

   Brian

   Salt Lake City

   10 reviews

   5.0

   10 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there was pleasantly surprised! The food was exceptional. It came out to us, hot and delicious. The drinks were amazing and our server was quick and very friendly.
   

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7. G

   Gaylene

   Salt Lake City

   25 reviews

   2.0

   25 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Reservations at 5:30 waited almost 45 min for dinner to be served once we ordered. Had to ask for Bill before we even finished eating.
   

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8. L

   LARRY

   Salt Lake City

   14 reviews

   5.0

   14 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, food was excellent and love this place every time!
   

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9. A

   Alex

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a fabulous waiter who was sensitive to our time restraints. The food was very tasty - huge portions and was a little on the pricey side. We will continue to come to Brio for special occasions.
   

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10. B

    Brian

    Salt Lake City

    2 reviews

    4.0

    2 reviews

    Dined on October 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Excellent food as always. Portions seem to have come down quite a bit.Prices up. I understand that just seems to be every thing and everywhere these days. I had the steak salad one of my favorites, but probably only half the meat it used to be and was substantially smaller in overall size. We arrived at 5:15 PM and was not seen for nearly 10 minutes. Felt the service was a little slow and no very attentive. Certainly will return, love the food, love the place, very convenient.
    

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