Bridgewater Modern Grill

Review summary

1. S

   Sally

   Milwaukee

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We wanted to have a nice dinner before a Christmas concert. The coffee was served old and not very warm and while the server was very pleasant and prompt, she struggled when asked about the menu. We ordered the salmon and it was just ok - a little on the dry side. I have been here before so thought I'd try for dinner and while it was pleasant it wasn't anything spectacular.
   

   Bridgewater Modern GrillResponded 3 days ago

   Dear Sally, Thank you for taking the time to share your feedback about your recent visit. I’m sorry to hear that your experience didn’t meet expectations, especially on an evening meant to be special before your Christmas concert. It’s disappointing to learn that the coffee wasn’t fresh and warm and that the salmon fell short of being exceptional. We’ll use your feedback to improve our training and ensure every dish and service detail reflects our commitment to quality. We appreciate your support as a returning guest and hope to have the opportunity to exceed your expectations on a future visit. Please don’t hesitate to reach out to me directly if you’d like to discuss your experience further. Warm regards, Rik Acken General Manager
   

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2. J

   Janet

   Milwaukee

   24 reviews

   4.0

   24 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yummy food- great waiter. Only issue was the temperature- either cold or warm- otherwise great experience!
   

   Bridgewater Modern GrillResponded 3 days ago

   Dear Janet, Thank you for your 4-star review and kind words about the food and your waiter! We’re delighted to hear that you enjoyed your experience overall. I’m sorry to learn that the temperature in the restaurant was inconsistent during your visit. We’ll take your feedback into account to ensure a more comfortable environment for all our guests in the future. We hope to welcome you back soon for another great dining experience – this time with everything just right! Warm regards, Rik Acken General Manager
   

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3. D

   Deborah

   VIP

   Montreal

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was delicious. I had the mussels as one of my favorites
   

   Bridgewater Modern GrillResponded 3 days ago

   Dear Deborah, Thank you for taking the time to share your experience and for your 4-star review of The Bridgewater Modern Grill! We’re delighted to hear that everything was delicious and that you especially enjoyed the mussels – they’re a favorite of ours too. We hope to welcome you back soon to try more of our menu and aim for a 5-star experience next time! Warm regards, Rik Acken General Manager
   

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4. T

   Tom

   Milwaukee

   7 reviews

   3.0

   7 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were greeted by the three employees at the entrance having a conversation that they started even though they saw us coming through the glass door. Maybe, a petty complaint, but i am greeted better at Walmart than that. Bad start. The waitress was very nice and attentive. The temperature was comfortable even though we were seated near a large window on a cold night. We each order a steak medium rare. They were both cooked closer to medium and my ribeye had more char than I would have liked. We did not send them back as that is not our style. The salad was fine and the smashed fingerlings were Ok also. My wife liked the house made dressing on the salad and the dip that came with the potatoes.
   

   Bridgewater Modern GrillResponded 3 days ago

   Dear Tom, Thank you for sharing your feedback about your recent visit to The Bridgewater Modern Grill. I sincerely apologize for the less-than-warm welcome you received at the entrance. First impressions are so important, and we will be addressing this with our team to ensure all guests feel valued from the moment they walk in. I’m glad to hear that your waitress provided attentive service and that your wife enjoyed the Garlic Aioli that accompanied the fingerlings. However, I regret that the steaks did not meet your expectations and that the ribeye was more charred than you would have liked. We hope you will give us another opportunity in the future to provide the exceptional experience we strive for with every guest. Warm regards, Rik Acken General Manager
   

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5. M

   Mark

   Milwaukee

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing. Our waiter was so cordial, respectful and knowledgeable of the menu and drinks, especially with our daughter’s gluten intolerance. The drinks had plenty of alcohol and were done well- the smoke and sage, espresso martini, Manhattan, and a delicious Riesling. The food flavor and presentation was spot on- we had the artichoke dip (nice to be gluten free except for the flatbread so we could all eat it), short ribs, filet, ribeye, salmon and roast chicken. Did not offer or need any extraneous bread items. For dessert everyone was in heaven with the flourless chocolate cake, salted caramel cheesecakes, chocolate martini and pumpkin crème brûlée. Ambience with the lights and decorating really made for a beautiful evening with family. Thank you.
   

   Bridgewater Modern GrillResponded 3 days ago

   Dear Mark, Thank you so much for your incredible 5-star review! We are thrilled to hear that your evening at The Bridgewater Modern Grill was absolutely amazing and that Gerson made such a positive impression. He truly exemplifies the kind of personalized service we strive for, and I will be sure to share your kind words with him. It’s wonderful to know that the menu worked well for your family, especially accommodating your daughter’s gluten intolerance, and that the food, drinks, and desserts were all enjoyed to the fullest. We were delighted to have been a part of your special family evening. We look forward to welcoming you all back soon for more unforgettable experiences! Warm regards, Rik Acken General Manager
   

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6. M

   Mary

   Milwaukee

   1 review

   4.0

   1 review

   Dined on December 11, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Beautiful restaurant. Great wait staff. Comfortable atmosphere. Food was average - ribs were dry and crispy chicken was over cooked.
   

   Bridgewater Modern GrillResponded on December 12, 2024

   Dear Mary, Thank you for taking the time to share your thoughts and for your 4-star review. I’m glad to hear you enjoyed our beautiful restaurant, and the service. I’m sorry to learn that the ribs and crispy chicken did not meet your expectations. We strive to provide exceptional dishes for every guest, and I’ll be sure to share your feedback with our culinary team to ensure we improve on these details. Your input is invaluable to us, and we’d love the opportunity to make your next visit a five-star experience. Please don’t hesitate to reach out to me directly if there’s anything we can do to enhance your next visit. Warm regards, Rik Acken General Manager
   

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7. J

   Jennifer

   New Mexico

   16 reviews

   5.0

   16 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So good. You must give it a try. THe scallops and grits is to die for. It's on our top 5 in Milwaukee.
   

   Bridgewater Modern GrillResponded on December 10, 2024

   Dear Jennifer, Thank you for the amazing review! We’re thrilled to hear how much you enjoyed the scallops—it’s definitely a guest favorite. Being in your top 5 in Milwaukee is such an honor, and we truly appreciate your recommendation. We look forward to serving you again soon! Best regards, Rik Acken General Manager
   

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8. N

   Nancy

   VIP

   Milwaukee

   6 reviews

   5.0

   6 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food and ambiance! The service was also really special! Sofia made the night memorable! Thank you!
   

   Bridgewater Modern GrillResponded on December 10, 2024

   Dear Nancy, Thank you for the glowing review! We’re thrilled to hear that you enjoyed your visit. Sofia is truly a gem, and we’re delighted she made your night so memorable. I’ll be sure to share your kind words with her and the rest of the team—they’ll appreciate it greatly. We can’t wait to welcome you back for another special evening! Warm regards, Rik Acken General Manager
   

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9. J

   Jess

   VIP

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our waitress, Sophia, was wonderful. Can’t wait for our next visit!!
   

   Bridgewater Modern GrillResponded on December 2, 2024

   Dear Jess, Thank you for your glowing 5-star review! We’re delighted to hear that you enjoyed the food and had such a wonderful experience with Sophia. She is truly a gem, and we’ll be sure to share your kind words with her. We can’t wait to welcome you back for another memorable visit! Warm regards, Rik Acken General Manager
   

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10. S

    Steve

    Milwaukee

    77 reviews

    5.0

    77 reviews

    Dined on November 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrated our daughters 25th birthday and had a terrific time! The food and the service were outstanding. What a great space to celebrate or just a great night out!
    

    Bridgewater Modern GrillResponded on November 29, 2024

    Dear Steve, Thank you for the glowing 5-star review! We’re delighted to hear that you chose The Bridgewater Modern Grill to celebrate your daughter’s 25th birthday and we helped make it a memorable occasion. Creating a welcoming space for special moments like yours is what we strive for, and it means so much to know we succeeded. If there’s anything we can do to make your next visit just as special, please feel free to reach out. We look forward to seeing you again! Warm regards, Rik Acken General Manager The Bridgewater Modern Grill
    

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