Brew Brothers - Harrah's Columbus

Review summary

1. J

   Jaelyn

   Omaha

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   I don’t blame our server but it is too understaffed to have busy nights of specials like they did for Valentine’s Day. If you’re going to do special menus or events keep it to reservation only. Our night was completely ruined. We waited 2 hours for our food, it came out cold. In that same time frame we both had a total of 2 drinks because our server was too busy running around taking care of all the other tables. The host was doing an amazing job, I would’ve walked out of my job if I had to run circles like she did. You couldn’t pay me enough to deal with the bs. the restaurant needs to work on hiring more people and not over working their servers and employees. I wish I had better things to say but our Valentine’s dinner was a complete disaster. I do not want to go back.
   

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2. J

   JARED

   Omaha

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Almost 3 hours before we got our food. Took a hour to get drinks. There were 5 or 6 wait staff. At most, 40 people in restaurant. Server tried to bring 3 other tables food to us. When our food came, a different person brought it out, set tray on table and used her sweatshirt as a hot pad. Her dirty sleeve touching my food. My steak was ordered medium rare, it came out burnt to a crisp. $35 steak and the steak knife barely cut thru it was so well done. Get better service at burger king
   

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3. W

   Wendi

   Omaha

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   6:15 reservation. Drink order taken within 10 minutes. Appetizers out around the 40 minute mark. Food took over an hour. Not sure if the waitress was spread between two sections separated by the bar but we didn’t see her after the order and after food was brought to the table. We had to bring the receipt to the bartender to get our rewards coupon applied to our food order.
   

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4. J

   Jeanne

   Omaha

   1 review

   4.0

   1 review

   Dined on February 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was amazing as always only complaint really was that it was kind of busy and only seen two waitresses on the floor so it was a little slower than normal and then that it was a good experience for my mother's birthday dinner.
   

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5. N

   Nathan

   Omaha

   1 review

   2.0

   1 review

   Dined on February 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food was meh. Service was poor. Drinks were weak. Atmosphere was okay. Burnt ends were not what I’d consider burnt ends. Extremely fatty and not “burnt” at all. Chick was cooked well but the Alfredo sauce lacked flavor. Service was something to be desired. Slow, unresponsive, and not very personable.
   

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6. S

   Sydney

   Omaha

   1 review

   1.0

   1 review

   Dined on January 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Extremely slow, food was average and service was terrible
   

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7. J

   Jackson

   Omaha

   1 review

   4.0

   1 review

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was NYE and very busy, very hard for the help to keep up, they needed more help. Otherwise everything was good.
   

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8. w

   wade

   Phoenix

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was horrible prime rib was ordered medium rare and came out well done, couldn't eat it. Took 2 hours to get food was out of baked potatoes. We were there at 7 p.m.
   

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9. A

   Andy

   South Dakota

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Had reservations on New Year's Eve for 7:00pm. Checked in and got seated right away. They had advertised a prime rib meal for $35. Waitress walked by is several times without taking a drink order. We ended up talking to the table near us and they said they had been there since 5:30 and still did not get their food. It came out while we were still waiting and it was cold. They took their meal and left. Took nearly 20 minutes for us to get waited on so we ordered our drinks (2 waters) with our appetizer and meal all at once. Waitress said they were out of baked potatoes already so we ordered mashed. She left and brought our waters in around 10 minutes. We asked if we got a salad cause she never said anything about it when we ordered. She said they were out of lettuce so no salads. We told her we weren't going to pay full price then cause meal included it. After another 30 plus minutes she noticed we still didn't have any food and she gave us a free appetizer of someone else that they didn't want. Not what we ordered. Hostess came over and apologized and we finally got our meal and appetizer after about 1 hour total. Prime rib was not hot nor were the mashed potatoes and portions for both were extremely small for the price. We decided not to complain cause we thought that would take even longer and my wife took hers home to heat up and eat later. We got appetizers for free and only had to pay for 1 meal but the whole meal and experience was terrible. Very unprepared for everything on a special event that they had advertised. Overall, very unhappy!
   

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10. J

    Jana

    Omaha

    1 review

    1.0

    1 review

    Dined on December 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Let us make an online reservation only to find out the restaurant was closed.
    

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