Blue Crab Seafood House - Coast Victoria Hotel & Marina by APA

Review summary

1. B

   Brian

   Vancouver

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   After years of frequenting the Blue Crab, lounge and restaurant, it was disappointing to receive such slow service from a long-term employee who seemed to wish he was anywhere but there. The food as usual was superb but that’s only half the equation. Hospitality is also show business and attentive service is expected at a high end restaurant like the Blue Crab.
   

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2. B

   Brian

   Vancouver

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Hotel restaurant with lovely view of outer harbour. Its been there a long time and needs an upgrade but still comfortable. Food was average, lots of seafood as name suggests. Better restaurants in Victoria.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded 2 days ago

   Dear Brian, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the lovely view of the outer harbour during your visit. We appreciate your honesty regarding the need for an upgrade – your comments are valuable as we continuously strive to improve our offerings. While we’re pleased that you found our seafood selection to be abundant, we regret that the food did not meet your expectations. We are always looking for ways to enhance our menu and the overall dining experience for our guests. We appreciate your insights and hope you might consider visiting us again in the future. Your feedback is essential as we work to elevate our restaurant.
   

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3. M

   Mark

   VIP

   Chicago

   40 reviews

   4.0

   40 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   An excellent place in the harbour area, off the beaten path of downtown restaurants. The view is great summer or winter, the food is excellent, and the service is attentive without being overbearing. No complaints, and we’ll be back again.
   

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4. B

   Brian

   Calgary

   1 review

   4.0

   1 review

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good place. Friendly service. Great harbor view. Will return.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on December 11, 2024

   Hi Brian, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly service and the beautiful harbour view. We can’t wait to welcome you back on your next visit!
   

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5. B

   Brenda

   Naples

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was very enjoyable, the lights on the harbor beautiful. The service was very friendly and went out of their way to accommodate. The chowder was fabulous.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on December 11, 2024

   Dear Brenda, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the atmosphere and the beautiful harbour lights. Our team strives to provide outstanding service, and we’re glad they made your experience special. We're also delighted to know you loved the chowder! We hope to welcome you back soon for another wonderful experience!
   

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6. R

   Rebecca

   Seattle

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We come to Victoria annually to escape the American Thanksgiving chaos and always find ourselves at the Blue Crab for at least one of our meals. My birthday often falls during this time and the staff at the restaurant always makes it special. And this year, scallops were back on the menu!
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on November 30, 2024

   Dear Rebecca, Thank you for your continued loyalty to The Blue Crab! We’re delighted to hear that you choose to celebrate your annual escape to Victoria with us, especially during your birthday. It’s wonderful to know that our staff helps make your special day memorable. We’re also thrilled that the scallops made a return to our menu and that you enjoyed them! We look forward to welcoming you back next year for more delicious meals and to celebrate another birthday in style.
   

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7. J

   Jiemei

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the seafood platter for two. Best seafood dinner we have ever had! We'll have it again!
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on November 28, 2024

   Dear Jiemel, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the seafood platter for two and that it was the best seafood dinner you’ve ever had! It’s always our goal to provide memorable dining experiences, and we can’t wait to welcome you back to enjoy it again. Thank you for choosing us, and we look forward to your next visit!
   

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8. E

   Ellen and Ervin

   Vancouver

   1 review

   4.0

   1 review

   Dined on November 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely setting, very good food, a bit pricey. Staff very nice and helpful.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on November 28, 2024

   Dear Ellen and Ervin, Thank you for taking the time to share your thoughts with us! We’re glad to hear that you enjoyed the lovely setting and the quality of the food. We appreciate your feedback regarding the pricing, as we strive to provide value along with a great dining experience. It’s also wonderful to know that our staff made a positive impression on you with their helpfulness. We hope to welcome you back soon for another enjoyable meal!
   

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9. P

   Peter

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience, food and staff were wonderful
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on November 22, 2024

   Thank you for sharing your feedback! We're thrilled to hear you enjoyed the setting, food, and the helpfulness of our staff. We understand pricing is an important consideration, and we strive to match the quality of our ingredients and service with fair value. We appreciate your visit and hope to see you again soon!
   

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10. DV

    DeeVictoria

    VIP

    Vancouver

    8 reviews

    5.0

    8 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We dine here quite frequently, generally for occasions and it never disappoints. The halibut was absolutely amazing, the mussels were perfection. There was a group of 20 but they sectioned them off so it was not noisy and our service time was not affected at all
    

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    Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on November 22, 2024

    Thank you for your wonderful feedback! We're delighted to hear that we continue to be a go-to spot for your special occasions. It’s great to know you loved the halibut and mussels—our kitchen team will be thrilled to hear your compliments! We're also glad the larger group didn't impact your dining experience. We look forward to welcoming you back again soon!
    

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