Bloom Sushi Saint-Paul

Review summary

1. c

   chanelle

   Ottawa

   6 reviews

   4.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The service was disappointing, nobody came to check on us during our meal or ask if we wanted another drink until we were having dessert, which was a long time since we had the 4 course meal. It didn't feel like we were being taken care of? Other than that, the food was great and it's a beautiful restaurant.
   

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2. S

   Sarah

   Montreal

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Belle expérience, très beau resto et le repas était délicieux!
   

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3. A

   Arlen

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The food is creative and tasty but overly reliant on deep frying/tempura to make up for the fact that there’s no fish. So if you think you’ll get the freshness/lightness of real sushi, you won’t. Though the salmon sashimi is incredible. Most of the seats are uncomfortable stools so get ready to have a back ache after. Took 1.5 for our food to come so by the time it arrived we weren’t really in the mood to eat anymore.
   

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4. D

   Dayana

   Montreal

   1 review

   3.0

   1 review

   Dined on November 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The restaurant was cold and I had to keep my coat on the entire time, hence the rating.
   

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5. Y

   Yulianna

   Montreal

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   spent the evening trying the special menu "MTL á table" I can say that it was an exceptionally positive experience for me, delicate and unexpected combinations of products in different dishes added zest to this evening. I recommend trying it! but the lack of heating was quite noticeable, which caused discomfort. It is also worth noting that such a cozy decor as lit candles can greatly affect the state of visitors if the aroma is as rich and extraordinary as stinky cheese or socks. I give 4/5 for service since the request for birthday greetings was fulfilled without enthusiasm, the waiter accidentally put out one of the candles on the dessert and did not bother to correct the mistake. Perhaps someone would not have paid attention to this, but damn, in the reserve there was a clarification that this was a dinner in honor of a birthday.
   

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6. N

   Natalia

   Ottawa

   9 reviews

   4.0

   9 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Very good food, a bit cold bring a jacket! Overall great time the sangria is very good!
   

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7. R

   Ross

   San Francisco

   21 reviews

   5.0

   21 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bloom was everything we were looking for. The sushi is inventive and delicious - and for much of it you’d never guess it was vegan. Our server was excellent. Would definitely eat here again.
   

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8. G

   Geoff

   Montreal

   1 review

   4.0

   1 review

   Dined on October 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a great experience but have to be honest about the long wait getting served.
   

   Bloom Sushi Saint-PaulResponded on October 14, 2024

   Thank you for sharing your feedback! We're glad to hear you had a great experience, but we apologize for the long wait to be served. This is something we’ll work on improving to ensure smoother service in the future. We appreciate your honesty and hope to welcome you back for an even better experience next time!
   

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9. B

   Brandon

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We enjoyed our visit to Bloom - The service was friendly and it was a nicely decorated restaurant. The food was pretty good, though we wished there were a bit more options to select what you wanted from the 2 person combo.
   

   Bloom Sushi Saint-PaulResponded on October 14, 2024

   Thank you for your feedback! We're glad to hear you enjoyed your visit, the friendly service, and the lovely décor. We appreciate your suggestion about the 2-person combo and will definitely take it into consideration as we work on improving our offerings. We hope to welcome you back soon for another great sushi experience! 🌸
   

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10. C

    Crystal

    New York City

    1 review

    3.0

    1 review

    Dined on October 6, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Wait staff was inattentive and spacey. Our drinks came watered down from sitting at the bar awhile. Half our order was never placed and we left hungry after 90 minutes but we had to get to a play. Drink wear was dirty and when I asked for replacements they just took them and didn’t replace them. Unlit candles at all the tables. Poorly run and depressing. What rolls we did end up with were good, but we only got about half of what we requested. We didn’t get an apology or a discount, just got the bill like nothing happened.
    

    Bloom Sushi Saint-PaulResponded on October 14, 2024

    Thank you for sharing your experience. We sincerely apologize for the inattentive service, watered-down drinks, and the issues with your order. This is far from the standard we aim to provide, and we understand how disappointing it must have been, especially with your time constraints. The unlit candles and dirty drinkware are unacceptable, and we'll address these details with our team. We regret that you didn’t receive an apology or acknowledgment of the situation. Please know that your feedback is incredibly valuable to us, and we would like the opportunity to make things right. If you're open to it, please reach out to us directly, and we’d be happy to discuss your experience further.
    

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