BJ's Restaurant & Brewhouse - Stockton

Review summary

1. T

   Tammy

   Sacramento

   1 review

   1.0

   1 review

   Dined on October 14, 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 4

   When we ordered our meal, we also ordered our appetizers and a salad. However, our meal came first no appetizers and no salad. The waiter was not the one who delivered our meal. When the waiter came to the table, I let him know we didn’t get our appetizers or my salad, And that I didn’t want my meal until I ate my salad and appetizers. He said he’d bring me another meal when I was ready. he brought me my salad. I was through about half my salad when the appetizers finally arrived. and then I let him know that I was ready for my meal. I also at that time ordered another margarita I had finished my meal and we were ready to leave when I got my margarita. It took 12 minutes! Very disappointing when I got my meal it was not medium rare it looked more of a medium well, almost like they put my meal aside and just warmed it up again instead of making me a new meal, however, the meal was tasty. The meat was tender, and it was very good all in all by the time we had the appetizers, the salad and the meal it was enough to fill us up to where we had no room for dessert. We’ve been to BJ’s before with friends and family. And I’ve always had very good meals and Service and the food arrived hot, and in the appropriate order. However, this time was very disappointing when my husband asked where I wanted to go, as it was our anniversary, and because BJ’s was one of my favorite restaurants to go to I suggested BJ’s I don’t think I’m going to be suggesting BJ’s for a special occasion anymore. 34 years is a long time to be married and it was very disappointing that we had not had a very well laid out presentation. Very very disappointing. Again we will not be going to BJ’s for any special occasion again.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on October 16, 2024

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Stockton restaurant.
   

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2. N

   Natalie

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here for my sisters birthday with a party of 12 + 2 toddlers and an infant. We were able to make a reservation in advance and seated quickly. Great beer and mixed beverage options. Food was great and they have good kid options, definitely recommend the avocado rolls and Mac n cheese balls for apps. Love the burgers and pizza and my favorite dish is the Parmesan crusted chicken. Also you can’t go to BJs without getting a pazookie! My sister got one complementary for her birthday and it was excellent! They ask your preferred flavor too. Our waiter was very attentative too, food took a little longer than normal but we had a large party and he kept us filled up on drinks and updated us etc. overall great experience
   

   BJ's Restaurant & Brewhouse - StocktonResponded on September 16, 2024

   Natalie, we're thrilled to hear you had such a wonderful time celebrating your sister's birthday! It's great to know our team and menu made your experience special. We appreciate your recommendations and look forward to welcoming you back for more delicious food and fun!
   

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3. B

   Brittney

   Sacramento

   1 review

   5.0

   1 review

   Dined on August 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was attentive, food was great, drinks were strong.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on August 31, 2024

   Brittney, we’re thrilled to hear you had such a fantastic experience! Our team works hard to ensure great service and quality food. Thanks for sharing your feedback; it means a lot to us! We can’t wait to welcome you back for more delicious moments.
   

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4. OT

   OpenTable Diner

   Sacramento

   1 review

   4.0

   1 review

   Dined on August 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was slow. We always needed something and no one checked on us unless we waived at them
   

   BJ's Restaurant & Brewhouse - StocktonResponded on August 10, 2024

   Thank you for sharing your feedback. We apologize for the slow service you experienced during your visit. Your comments will be shared with our team to ensure we improve in this area. We hope to have the opportunity to provide you with a better experience in the future.
   

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5. OT

   OpenTable Diner

   Central Coast

   1 review

   1.0

   1 review

   Dined on June 16, 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 4

   Even with a reservation we had to wait over 30 mins.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on June 18, 2024

   I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
   

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6. OT

   OpenTable Diner

   Sacramento

   1 review

   5.0

   1 review

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was wonderful.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on June 18, 2024

   Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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7. OT

   OpenTable Diner

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on June 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was good! No complaints! Will likely come back.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on June 17, 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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8. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined on June 5, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Super slow service, but other than that, everything else was fine.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on June 6, 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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9. OT

   OpenTable Diner

   Sacramento

   1 review

   5.0

   1 review

   Dined on May 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good choice for a Mother's Day meal. We loved it.
   

   BJ's Restaurant & Brewhouse - StocktonResponded on May 14, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
   

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10. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for the great service. Our server was great and went above and beyond.
    

    BJ's Restaurant & Brewhouse - StocktonResponded on May 14, 2024

    We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.
    

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