BJ's Restaurant & Brewhouse - San Bernadino

Review summary

1. J

   Joshua

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   For being a busy night the service was still great and the food was served hot. Managers stopped by to check on our experience
   

   Is this helpful?

2. H

   Helen

   VIP

   Palm Springs

   33 reviews

   5.0

   33 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great overall family approved restaurant. There is a very good selection of food items, the prices are competitive and the service is consistently above most other options. We have always enjoyed great attentive servers.
   

   Is this helpful?

3. C

   Cecy

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For being Valentine’s Day the service was great. The managers were serving tables along with the waiters and waitresses. Everyone had a great attitude and the food was great as always. Great job guys!
   

   Is this helpful?

4. T

   Tom

   Orange County

   1 review

   4.0

   1 review

   Dined on February 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The dessert, appetizer and soup bread bowl were excellent. But the fish in the fish tacos didn’t taste fresh, and the Alfredo sauce tasted like something from a jar, you can pick up at the grocery store.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on February 5, 2025

   Thanks for your feedback, Tom! We’re thrilled you enjoyed the dessert, appetizer, and soup bread bowl. We take freshness seriously and will address your concerns about the fish tacos and Alfredo sauce. Your input helps us improve, so we appreciate you sharing your experience.
   

   Is this helpful?

5. C

   Carol

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a great meal with a great group of friends at BJ’s last night. The food was good. Our server was excellent. She really made the night awesome.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on February 3, 2025

   Thanks for the fantastic review, Carol! We're thrilled to hear you had a wonderful meal with friends and that our server made your night special. We can't wait to welcome you back for another great experience!
   

   Is this helpful?

6. E

   Ernie

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and service Great daily specials Pizookie are excellent
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on January 5, 2025

   Thanks, Ernie! We're thrilled to hear you enjoyed the food and service, especially our daily specials and pizookies. Your support means a lot to us, and we can’t wait to welcome you back for more delicious moments!
   

   Is this helpful?

7. J

   J

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Went on a Monday night got In right away. Had high hopes as me u as anything you’d want and a great choice of alcoholic drinks. Whatever grease they fry their tortilla chips has a very distinct taste which over powers how good the spinach dip is. Ordered steak/rib combo. Ordered steak medium rare but came out medium well, ribs were extremely tough. Girlfriend ordered Chicken Alfredo and it tasted plain and generic like the chicken wasn’t seasoned at all. Service was great
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on December 19, 2024

   We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

   Is this helpful?

8. Z

   Zachary

   Orange County

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Sit at the bar. Anywhere else the service is a toss up
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on December 18, 2024

   Thank you for sharing your experience Zachary. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

9. A

   Ana

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with great service wait time was reasonable
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on December 19, 2024

   Ana, thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our service timely. Our team works hard to ensure every visit is enjoyable. Looking forward to seeing you again soon!
   

   Is this helpful?

10. M

    Mike

    VIP

    San Diego

    25 reviews

    3.0

    25 reviews

    Dined on October 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    The food was generally okay. It pretty much matched the menu but it took forever to be delivered to our table. At 7:00 PM we ordered their cookie and ice cream dessert. It arrived at our table at 7:45PM. Staffs answer was everyone is waiting on the cookies. Wont be back on my own for a long while.
    

    BJ's Restaurant & Brewhouse - San BernadinoResponded on October 28, 2024

    Thanks for your feedback, Mike. We're glad you found the food generally okay, but we apologize for the delay in service. Your experience doesn't reflect our usual standards. We'll work on improving our timing so that your next visit is much better. We appreciate your input!
    

    Is this helpful?