BJ's Restaurant & Brewhouse - Del Amo

Review summary

1. L

   Laura

   Los Angeles

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Waiters were transitioning their shifts. Both were warm & helpful. I had the spicy peanut noodles and they were surprisingly great. A bit on the noisy side but it was a Saturday night.
   

   BJ's Restaurant & Brewhouse - Del AmoResponded 2 days ago

   Laura, thank you for the feedback! We’re glad to hear you enjoyed the spicy peanut noodles and that our team made a positive impression. We appreciate your understanding about the weekend bustle. Hope to see you again soon for another tasty experience!
   

   Is this helpful?

   Report
2. A

   Anna

   Los Angeles

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst service ever! Awful waitress and manager, waited over 1/2 hour for mediocre hamburger had to get out of my seat to track down the manager and waitress and still didn’t come to the table to help, will never return!
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on November 14, 2024

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurants.co m. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Del Amo restaurant.
   

   Is this helpful?

   Report
3. M

   Myra

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We were a party of 7 with three toddlers. Food was great, once it arrives. Servers were not attentive and do not announce breaks or server changes. ALL servers walk by without a glance. Finished and stacked dinner plates went unnoticed and only removed when we walk up to the register twice to directly request our table be cleaned. Refills were few and far in between. Apparently requesting a kids fruit cup to be only strawberries takes four attempts. This place was a one and done for us.
   

   BJ's Restaurant & Brewhouse - Del AmoResponded 6 days ago

   Myra, we appreciate your feedback and apologize for the service issues you experienced. It's disappointing to hear we fell short during your visit. We're addressing these concerns with our team to ensure a better experience in the future. Thank you for sharing your thoughts with us.
   

   Is this helpful?

   Report
4. S

   Sam

   Los Angeles

   25 reviews

   vip
   4.0

   25 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The restaurant was packed. Food delivery was much slower than usual. Kitchen too small or understaffed?
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on November 2, 2024

   Thanks for your feedback, Sam! We appreciate your understanding during busy times. We're actively working on improving our service speed and will ensure your next visit is smoother. Your experience matters to us, and we hope to see you again soon!
   

   Is this helpful?

   Report
5. C

   Connie

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service! Wonderful Food! We had such a special time! Thank You!
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on October 6, 2024

   Connie, we’re thrilled to hear you had a special time with us! Thank you for the kind words about our service and food. We can’t wait to welcome you back for another memorable experience!
   

   Is this helpful?

   Report
6. Z

   Z’kaira

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Maya was the best waiter ever!! We will be back soon
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on October 1, 2024

   Thanks for the fantastic feedback! We’re thrilled to hear that Maya made your experience special. We can’t wait to welcome you back soon for another great visit!
   

   Is this helpful?

   Report
7. N

   Nancy

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on September 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were waiting for the guests of honor so we took up too much time for our server. She handled it like a champ.
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on September 11, 2024

   Thanks for the fantastic feedback, Nancy! We're thrilled to hear that our server provided such great service, even while you waited. We appreciate your understanding and hope to see you again soon for another wonderful experience!
   

   Is this helpful?

   Report
8. J

   Jaclyn

   Los Angeles

   1 review

   5.0

   1 review

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service. The football was a get game and good food
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on September 14, 2024

   Thanks, Jaclyn! We're thrilled to hear you enjoyed the game and our food. Our team works hard to provide great service, and your feedback means a lot. We can't wait to welcome you back for more exciting moments!
   

   Is this helpful?

   Report
9. A

   Anna

   Las Vegas

   1 review

   5.0

   1 review

   Dined on August 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice experience. We didn’t have to wait for our reservation. Service cm was great.
   

   BJ's Restaurant & Brewhouse - Del AmoResponded on August 30, 2024

   Thank you, Anna! We’re thrilled to hear you had a great experience with us and that our team provided excellent service. Your feedback means a lot, and we can’t wait to welcome you back soon!
   

   Is this helpful?

   Report
10. D

    Donna

    Los Angeles

    19 reviews

    5.0

    19 reviews

    Dined on August 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Hamburger was Delicious as well as French Fries. All staff were welcoming - we had Great Service from our Server!
    

    BJ's Restaurant & Brewhouse - Del AmoResponded on August 9, 2024

    Thank you for this kind review, Donna. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
    

    Is this helpful?

    Report