BJ's Restaurant & Brewhouse - Carlsbad

Review summary

1. C

   Carmen

   San Diego

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service our waitress Joy was fabulous. Our food was so yummy and delicious and fresh thank you so much!! We will definitely return. Thank you BJ’s.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded today

   Carmen, we’re thrilled to hear about your positive experience! Joy will be delighted to know her service made an impact. It’s wonderful that you enjoyed the food, too. We can’t wait to welcome you back for another delicious visit!
   

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2. T

   Tim

   VIP

   San Diego

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The steak was "slow roasted". I asked for rare. Well -to medium. Notm y kind of place
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded 1 day ago

   Sorry to hear you were disappointed with your meal, Tim. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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3. S

   Suszi

   VIP

   San Diego

   12 reviews

   5.0

   12 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dominick was great! He gave excellent Customer Service and was very accommodating. The food was good and I’m glad you went back to the Soy Ginger Sauce for the Pot stickers. The Brussels sprouts were yummy as were the root beer glazed chicken nuggets. The kids liked their bb ribs and all the sides.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded 7 days ago

   Thanks for the fantastic review! We're thrilled to hear that Dominick provided excellent service and that you enjoyed the food, especially the Soy Ginger Sauce and Brussels sprouts. It's great to know the kids loved their meals too. We look forward to your next visit!
   

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4. DT

   DariceT

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on February 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were there over 2 hours with 6 kids. We had a reservation for 5:15 and didn’t get out until almost 7:30. The food was good but way too slow getting out
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on February 5, 2025

   Darice, thanks for sharing your experience. We're glad to hear you enjoyed the food, but we apologize for the wait. We’re actively working on improving our service times to ensure a better experience for families in the future. Your feedback is invaluable to us!
   

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5. p

   patrick

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   1:20 min at our table. Pizza took 30, pizookie, was over 20 min. Waiter kept making excuses , brutally long
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on February 3, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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6. b

   bec

   San Diego

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   we had a reservation but didn’t get sat for over an hour. ridiculously slow and then the server was rushing us. it was like they just wanted us to leave
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded 7 days ago

   Bec, we’re truly sorry to hear about your experience. It’s frustrating to wait, and we never want you to feel rushed. Your feedback is important, and we’re addressing this with our team to ensure it doesn’t happen again. Thank you for sharing your thoughts with us.
   

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7. L

   Logan

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I requested a booth in the back corner, and didn't get it. and with me being a bigger guy with broad shoulders naturally i barley fit in the regular tables:(
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on January 23, 2025

   Thanks for the feedback, Logan! We're thrilled you enjoyed your visit despite the seating issue. Your comfort is important to us, and we’ll work on accommodating requests better in the future. We appreciate your understanding and hope to see you again soon!
   

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8. L

   Logan

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   brisket burger was good, but man i got like a blue nerds drink, oooweee that thang sugarey
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on January 11, 2025

   Logan, we're thrilled you loved the brisket burger! Thanks for the feedback on the Blue Nerds drink—it's definitely a sweet treat. We appreciate your support and hope to see you again soon for more tasty bites!
   

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9. J

   Jodi

   Seattle

   1 review

   1.0

   1 review

   Dined on January 4, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   It was terrible! I’m sorry, I don’t usually provide any negative reviews but, this was the worst BJ’s experience ever! I hate it back home but, thought it might be better here. We set a reservation for my son’s birthday. They sat us on time (6:30pm) but, food didn’t show up until after 8pm. And, there was no celebration or dessert for him. What a waste of time. And no celebration for him. Again, I have never left a bad review, ever! But, would love to warn families of my experience here.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on January 4, 2025

   Thank you for sharing your experience Jodi. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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10. S

    Sue

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great choices for everyone in our party, including someone who has a gluten allergy. Separate gluten friendly menu. Also great choices for craft beer. Pizzas were excellent. Our sever was top notch and earned a 30% tip. Great experience after a long day of sightseeing around Carlsbad.
    

    BJ's Restaurant & Brewhouse - CarlsbadResponded on January 5, 2025

    Sue, we’re thrilled to hear you enjoyed your experience! It’s wonderful that our gluten-friendly menu and craft beers met everyone’s needs. We appreciate your kind words about our pizza and service. We look forward to welcoming you back after more sightseeing adventures!
    

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